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waterdrop US Reviews

4.7 Rating 5,561 Reviews
93 %
of reviewers recommend waterdrop US
Company Reviews Product Reviews
43,039
 Metrics Info
4.7
Based on 5,561 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
4.6 out of 5
Returns & Refunds
Returns Process
Could Be Better
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Hillary
Verified Buyer
“I'm enjoying the smaller glass bottle and the waterdrop tablets. It's an easy way for me to get more water into my daily routine. I'd much rather drink from glass than metal or plastic. The bottle is pretty, too, and the cap seems leakproof. The starter kit is a great way to go as you get everything you need to begin with this product. The backpack is small, though, and can get heavy with a glass water bottle filled up. I haven't used the backpack at all, as yet, and usually, just place the bottle in the cup holder in my car or in my cooler backpack. I like the water tablets, and I like that there are various vitamins and minerals included. There is no sugar - but it does use artificial sweeteners such as stevia so if you're not used to that taste you might not like them. And the only reason I gave this 4 stars is simply that the colors on the bottle are not as bright as they appear on the website. The colors are much duller. There's also a bigger bottle, which I had ordered by accident (I thought it was a smaller bottle) that I find I mostly keep in the refrigerator as it's a bit too big and heavy to simply carry with me.”
Helpful Report
Posted 2 years ago
Rebecca
Verified Buyer
“Absolutely love it!!”
Helpful Report
Posted 2 years ago
Rachel
Verified Buyer
“I have been using water drop for about a year and I love the company, love the water products and love products the glassware.”
waterdrop US 5 star review on 25th April 2022
Helpful Report
Posted 2 years ago
Celine
Verified Buyer
“Tastes great”
Helpful Report
Posted 2 years ago
Kessi P
Verified Reviewer
“Just got my starter kit and can’t wait to start drinking from it. Happy with the design and love the flavors. I will definitely be getting more in the future.”
Helpful Report
Posted 2 years ago
Corina
Verified Buyer
“Love the microtea fruit fusion and mellowmint flavors. Dissolves well like the microdrinks and tastes great! Lookforqars to more microtea options.”
Helpful Report
Posted 2 years ago
Tammy
Verified Buyer
“Love the flavors (WITHOUT sweetness). Finally have found a drink I love!”
Helpful Report
Posted 2 years ago
Katie
Verified Buyer
“My first order was a hit!! The glass bottle and coozy are amazing and easy to clean. I loved all the flavors including VIBE. My favorite flavors have to be LOVE and RELAX right now. I will definitely be placing my second order soon! Oh and the the mellow mint backpack! My daughter loves the pattern on it.”
Helpful Report
Posted 2 years ago
Courtney
Verified Buyer
“Love this company. Products are great quality. Customer service is fantastic.”
Helpful Report
Posted 2 years ago
Kirsten
Verified Buyer
“Love this!”
Helpful Report
Posted 2 years ago
Debra
Verified Buyer
“FLAIR is my favorite flavor. It’s very light & refreshing. I take these with me when I travel. I’m not a big “water” fan but these help me drink a lot more every day. I’m also a big fan of YOUTH”
Helpful Report
Posted 2 years ago
Kelly
Verified Buyer
“My new waterdrop bottle goes with me everywhere and I love all the flavors. Sometimes I think I might be a little sensitive to the sweeteners, but I tend to keep topping off one capsule throughout the day to dilute it. Just something to think about if you don’t like artificial sweeteners.”
Helpful Report
Posted 2 years ago
Rebecca P
Verified Reviewer
“The flavor was okay. Nothing too special. I would order more except you fail mention anywhere that each micro cube is encased in plastic. Not really helping the plastic solution. Find another way to package them that doesn’t involve plastic and you’ll have a costumer for life.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“I started out with a sampler pack and waterglass container c neoprene cover. LOVED IT!!! I chose these waterdrops because I liked them the best. flair is a seasonal flavor and is very good. focus and love are just as good .”
Helpful Report
Posted 2 years ago
Suzanne
Verified Buyer
“Waterdrop takes the work out of drinking water, and makes it mildly flavorful and refreshing treat. I am not a fan of sugary drinks so I add my tablet to a liter of water and all I taste is subtle, interesting flavor.”
Helpful Report
Posted 2 years ago
Carlos
Verified Buyer
“Excellent creative product. I really like that it is 100% healthy.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Love it. Keeps water cold for a very long time.”
Helpful Report
Posted 2 years ago
Candy
Verified Buyer
“I began with Waterdrop because I prefer to drink out of glass instead of metal. I was happy to find a cute and quality glass bottle with a neoprene sleeve. Drinking water was never a problem for me. It is nice and I do like to have the flavors along with nutrition to mix things up. The latest offering, Vibe, is now my favorite. It is light and refreshing with a hint of sweetness and a little kiss of mint.”
Helpful Report
Posted 2 years ago
Dana
Verified Buyer
“I love the waterdrop bottles and waterdrop flavors make drinking water a little less boring”
Helpful Report
Posted 2 years ago
Joanna
Verified Buyer
“I like these so I tried the tea and I was not a big fan of them”
Helpful Report
Posted 2 years ago
waterdrop US is rated 4.7 based on 5,561 reviews
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