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waterdrop US Reviews

4.7 Rating 5,559 Reviews
93 %
of reviewers recommend waterdrop US
4.7
Based on 5,559 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
4.6 out of 5
Returns & Refunds
Returns Process
Could Be Better

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Great company! Top quality products and customer care.
Helpful Report
Posted 1 year ago
I love the flavors, so refreshing! The microteas are so delicious, too! I have been a fan since I discovered them about two years ago. They definitely help me drink more water. Thank you, Waterdrop!
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Posted 1 year ago
Wonderful flavor, easy-to-use, and doesn't get boring.
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Posted 1 year ago
Love my bottles, one for work. The rest stay home. I love all the flavors. Shipping is fast and customer service is outstanding
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Posted 1 year ago
Love, love, love waterdrop and their products! Probably too much, by how many water bottles I own now. I had a problem with an order once (they sent they wrong color bottle) and when I reached out to the company, they were so prompt and so helpful and accommodating in their response -- one of the most positive interactions I've ever had with a company. Awesome products, and awesome people behind the products too.
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Posted 1 year ago
Very easy to use and so convenient. I love the look it is so pretty.
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Posted 1 year ago
Love Waterdrop. Flavors are good and the bottles are beautiful.
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Posted 1 year ago
These 'drops' give just enough flavor without being overpowering. Love the fact they are sugar/sweetener free! Helps me drink so much more water than I normally would.
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Posted 1 year ago
Very refreshing and the bottles are a good quality
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Posted 1 year ago
Love my drops! And the free gifts are awesome.
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Posted 1 year ago
The drinks are tasty and refreshing. They’ve definitely helped me to drink more water.
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Posted 1 year ago
Very good bottle
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Posted 1 year ago
I have been a customer for several years. I have not had any issues at all. Good company.
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Posted 1 year ago
Had a weird order issue on the twin pack where I got a different flavor that I selected. Most likely a technical error in the website? Either Way, all the flavors are great, even the one I didn't ask for so I decided to keep it all.
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Posted 1 year ago
Too large for cup holder in car - very disappointing
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Posted 1 year ago
I love this place so much. I used to hate drinking water, and now I live it.
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Posted 1 year ago
Beautiful bottle!! And the flavors are very good as well!
waterdrop US 5 star review on 22nd May 2023
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Posted 1 year ago
Absolutely my favorite
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Posted 1 year ago
I love everything that I have received from Waterdrop! The bottle is beautiful. The flavors are great. Haven't found one yet that wasn't yummy. So happy to have found this company. I now dri k more water and have been steadily losing weight having more energy with staying hydrated easier. Drinking water is now a pleasure instead of a chore. And my Lucy cap fits this bottle too.
waterdrop US 5 star review on 18th May 2023
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Posted 1 year ago
It’s become a habit to fill my tall container with water and drop 1 pod in it. I feel better now because I’m more hydrated and I feel more energy. The flavors are just enough and not overwhelming. I like boost the best, but drink them all for variety. I’m a happy customer!
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Posted 1 year ago
waterdrop US is rated 4.7 based on 5,559 reviews