waterdrop US Reviews

Name: waterdrop US
Address: Waterdrop Microdrinks, LLC, 200 S Wacker Drive, Suite 3100, Chicago, IL 60606, ,, Wien
Rating: 4.70

4.7 Rating 5,496 Reviews

93 %

of reviewers recommend waterdrop US

4.7

Based on 5,496 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

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waterdrop US 5 star review on 11th September 2024

4126

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love waterdrop! The simple goal of encouraging people to drink more water pulled me toward the products but I love my waterbottles and microdrops. I'm a big Diet Coke drinker and I'm trying to use these as a fun way to shift away from soda.”

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Posted 1 year ago

“I love Waterdrop products. Only three stars due to last bottle I purchased, "All purpose thermo classic" with an extra lid "spout lid" which leaks. The original lid with the bottle is fine and does not leak. I don't like using it to drink with, it's a wide mouth opening. The "spout lid" is like the glass bottles. No matter how tight I twist it in the bottle it still leaks.”

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Posted 1 year ago

“I hope they make a bigger bottle i have a hard time putting ice cubes in.”

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Posted 1 year ago

“The drops add a subtle refreshing taste to water.”

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Posted 1 year ago

“I love all the flavors. I especially love the drink cap and can't wait to try it. I do love drinking my water noe.”

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Posted 1 year ago

“I love all of the water bottles. My first purchase was the Viktor + Rolf Flair bottle in dark raspberry and it is just so gorgeous. It took me a while to warm up to the microdrinks but now I'm obsessed with the Flair flavor. I can't wait to receive my next shipment so I can try other flavors. I did have to reach out to customer service about an issue I was having with placing an order. Unfortunately, it was at the tail end of waterdrop days and it took almost a week to receive a reply but overall service was friendly.”

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Posted 1 year ago

“It helps me drink more water, I also like that it has vitamins in it and no sugar!”

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Posted 1 year ago

“I love Waterdrop! I can't drink my water without it...not sure how I managed before. It's got just the right hint of flavor and no sugar. Perfection!”

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Posted 1 year ago

“Everything was great— shipping time, flavors, and the bottle!”

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Posted 1 year ago

“Really enjoy Waterdrop flavors. Much healthier than other flavor packet brands, and love the milder flavors. Ordered another steel bottle as they are super durable when out and about.”

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Posted 1 year ago

“Really great tasting. Probably my favorite flavor.”

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Posted 1 year ago

“Two of my favorite flavors!”

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Posted 1 year ago

“I love the Vide and Glow flavors. They are my favorites. I find them the most refreshing. Third place would have to go to the Zen flavor.”

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Posted 1 year ago

“I LOVE THESE MICRODRINKS! I THINK THEY ARE DOING THE JOB OF HYDRATING ME ? THE FLAVOR IS VERY MILD NOT BAD AT ALL! AS A SIDE NOTE..... MY BLUEBERRY FLAVOR ONES ARE JUST POWDER NOT SURE WHAT HAPPENED THERE”

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Posted 1 year ago

“I love waterdrop! Every product I've purchased has been quality. The drinks are flavorful and I keep going back to try more!”

waterdrop US 5 star review on 26th July 2023

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Posted 1 year ago

“Good taste”

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Posted 1 year ago

“These are my absolute favorite no-guilt water flavors. I love the natural hint of flavor I get with one drop and the stronger but still natural flavor I get when I add 2. It gives me great control.”

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Posted 1 year ago

“I was very excited to receive my bottle drawing stand! And I got all of my favorite flavors and micro drinks :-) also I did not even know they had two new hot tea flavors, so I’m excited to try those!”

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Posted 1 year ago

“The water packets are good except for a very short shelf life. Some flavors taste artificial with a strong after taste from the sugar substitute they use. Others are very pleasant. Disappointed that I bought many packs and they have a one month expiration date. Customer service was helpful regarding the mold that developed in my glass water bottle, but not helpful or knowledgeable when discussing the expiration dates. I feel they weren't very transparent about the quick expiration date. These packs are too expensive to expire so quickly. The matte ceramic water glasses are very nice. I think they are the best product they sell. They're really lovely and would re-purchase. Not sure if I would repurchase the water vitamin packs though. Better to buy in a store where you can check the expiration date.”

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Posted 1 year ago

“Found the addition of the summer mocktails fun! A great tasting way to encourage myself to drink more water in the summer...without any added sugar!”

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Posted 1 year ago

waterdrop US is rated 4.7 based on 5,496 reviews