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waterdrop US Reviews

4.7 Rating 5,563 Reviews
93 %
of reviewers recommend waterdrop US
Company Reviews Product Reviews
43,041
 Metrics Info
4.7
Based on 5,563 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
4.6 out of 5
Returns & Refunds
Returns Process
Could Be Better
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James
Verified Buyer
“Love the tea flavors and the fruit flavors, cola not so much.”
Helpful Report
Posted 2 months ago
Anonymous
Verified Buyer
“Poor taste”
Helpful Report
Posted 2 months ago
Anonymous
Verified Buyer
“I love the soft colors on the thermos. I love the pop top lid as well.”
waterdrop US 5 star review on 23rd September 2024
Helpful Report
Posted 2 months ago
Kelly
Verified Buyer
“Great flavors without unnecessary ingredients, includig sugar. Convenient form factor, improves the taste of regular water and keeps my hydration game strong!”
Helpful Report
Posted 2 months ago
Anonymous
Verified Buyer
“I like flavors. The Carafe size is perfect and I like color.”
Helpful Report
Posted 2 months ago
Robin
Verified Buyer
“Purchase was made on 09/02. Did not receive until 09/16.”
Helpful Report
Posted 2 months ago
Oliver
Verified Buyer
“the product is great, but they advertise sales and the Microlyte 3 or 4-pack items are always out of stock. With the last couple of boxes, I have had problems peeling off the top of the individual cube packs. I peel the colored plastic film, but a second layer is left on the top, so the cube doesn't come out, so I have to use a sharp object to break the film. Their production folks should look into this. Their packaging, although happy it is a paper product and recyclable, should be re-engineered as it is too much cardboard and, therefore, a lot of waste. But the product itself really helps with hydration, and the flavors are all good in my opinion.”
Helpful Report
Posted 2 months ago
Samuel
Verified Buyer
“Bottle is dented and scratched up already and I'm heartbroken because of how beautiful the color and finish are. The grapefruit flavors I ordered are beyond delicious though.”
Helpful Report
Posted 2 months ago
Anonymous
Verified Buyer
“I think you've made your product fun and healthy. The packaging is brilliant and I especially love that even the micropod containers are recyclable. So far all the flavors I have tried are really good. Thank you for coming up with such a great concept and product.”
Helpful Report
Posted 2 months ago
Kathryn
Verified Buyer
“The ice tea was a little sweeter than I am used to.”
Helpful Report
Posted 2 months ago
Anonymous
Verified Buyer
“never receivrd”
Helpful Report
Posted 2 months ago
Brenda
Verified Buyer
“Lemon is OK. Love was nasty. Harsh, bitter aftertaste. Can’t wait for orange to come back.”
Helpful Report
Posted 2 months ago
Marianne
Verified Buyer
“Love these drops!!! They taste a lot like not too sweet juice which is great for me since I don't ingest sugar. I love the ease of uysing them, the fact that you can recycle every part from box to indidivual containers. I'm up to 60-80 ounces of water a day, and I feel great (lots of trips to the bathroom tho LOL) After trying this set, I bought a whole lot more flavors to try - all of them winners. My husband even likes the lemon Sila for electrolytes. Keep making these, guys!!”
Helpful Report
Posted 2 months ago
Maribeth
Verified Buyer
“I am loving all the flavors from WaterDrop. They are helping me to get my water intake for the day accomplished with ease!”
Helpful Report
Posted 2 months ago
Anonymous
Verified Buyer
“I just love the flavors that are available to purchase I'm going to try the hot tea for the first time I can't wait thank you for the great quality of drinks”
Helpful Report
Posted 2 months ago
Eva
Verified Buyer
“The limited Summer Collection is delicious, crisp, and thrust quenching. Each flavor brings all of these sensations.”
Helpful Report
Posted 2 months ago
Rabbia
Verified Buyer
“Love the cola flavor- very similar to soda coke. I ordered a bundle of it and it has helped me drink more water. Love the glass cup as well. I redeemed my points for glass cup and blueberry flavor”
Helpful Report
Posted 2 months ago
Connie
Verified Buyer
“It took forever to get my order. Then none of the tops fit on the water bottle. I was totally disappointed. I will never order from them again and I was a very good customer”
Helpful Report
Posted 2 months ago
Christie
Verified Buyer
“This is my go to drink. I either drink water plain or i drink water with waterdrops. And to tell the truth it's almost always with waterdrops! I love them! I have 15 different flavors at all times. From regular to tea to energy to electrolyte drops! The rewards program is awesome! I love this company!”
Helpful Report
Posted 2 months ago
Tarrah
Verified Buyer
“My go to water enhancer”
Helpful Report
Posted 2 months ago
waterdrop US is rated 4.7 based on 5,563 reviews
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