waterdrop US Reviews

Name: waterdrop US
Address: Waterdrop Microdrinks, LLC, 200 S Wacker Drive, Suite 3100, Chicago, IL 60606, ,, Wien
Rating: 4.69

4.7 Rating 5,769 Reviews

93 %

of reviewers recommend waterdrop US

4.7

Based on 5,769 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how waterdrop US made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

waterdrop US 5 star review on 14th April 2025

David

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I wish more flavors included electrolytes but they do help me drink more when I like them and they are pretty convenient”

Helpful Report

Posted 2 years ago

“They are decent flavors. I don't dislike them but I'm not head over heels in love with them either.”

Helpful Report

Posted 2 years ago

“They are usually very good, but the Love flavor tastes like they've gone bad, even though I just received them.”

Helpful Report

Posted 2 years ago

“I like adding waterdrop flavor (microdrink) to my water. I already drink a lot of water but I do drink way more now. Their customer service is lacking. They definitely need to work on customer service.”

Helpful Report

Posted 2 years ago

“The bottles are amazing.”

Helpful Report

Posted 2 years ago

“Breeze has too much thyme after taste. Glow is still one of my favorites”

Helpful Report

Posted 2 years ago

“It's not bad. I tried really hard to like it. But it just wasn't for me. The flavors are not very flavorful, I tried 2 tablets and still not great.”

Helpful Report

Posted 2 years ago

“I really liked most of them, but when I went to re-order I realized they are almost a dollar each drink. Yikes!”

Helpful Report

Posted 2 years ago

“Love that the handle is bamboo and that the brush is small enough for the bottle opening. The overall length of the brush really isn't long enough for a good clean, though. With the bottle I have, there might be 2 inches of handle left to maneuver the brush to give the bottom a good scrub.”

Helpful Report

Posted 2 years ago

“Is the paint on the steel straws safe to ingest? It chips typically on the end of the straws after washing a bunch. Otherwise, I really like them.”

Helpful Report

Posted 2 years ago

“Love waterdrop, the carafe was a ridiculous purchase. Definitely regret buying. Thought it would be heftier. Will just give someone flowers in it at some point.”

Helpful Report

Posted 2 years ago

“I will review again once I receive my new order but, the tablets take a long time to dissolve, they taste a little salty, the metal bottle has a weird taste and I have trouble drinking from it. The flavors taste good and while they do not really make me drink more I am hoping in continued use they will.”

Helpful Report

Posted 2 years ago

“I had to stop Using it because the sodium content was drying out my mouth to the point of discomfort. I love all the flavors and was drinking about two per day but just can’t handle the sodium.”

Helpful Report

Posted 2 years ago

“One of the Lucy caps does not work and I can’t get any one to help. Not pleased.”

Helpful Report

Posted 2 years ago

“The flavor cubes were not very good. However the bottle were great”

Helpful Report

Posted 2 years ago

“It's okay. I think or still has bugs. It's a pain to calibrate, and sometimes it doesn't update the app for hours.”

Helpful Report

Posted 2 years ago

“The glass bottle is excellent. I tried the boost flavor which was not bad but also not great. It didn't make me want to drink more water. I haven't tried the other flavors yet. Also, I didn't particularly appreciate getting email after email telling me to write a review. If I want to write a review, I will do it on my timeline. I wish the bottle came with a cap that accommodates a straw.”

Helpful Report

Posted 2 years ago

“The set came wide open, it looked like the seal had been cut - kind of disappointing. But the bottle and set were in tact and began to enjoy the waterdrops. However, BOOST made me nauseous. Which the cause of my 3 star review. When I emailed to see if I could make an equal substitution for BOOST in the set I was told it could not be done. While I understand it would take time to swap out one item the fact that this item made a customer nauseous seems that this request would be reasonable. Unfortunately I'm not wealthy so therefore I'm not willing to pay for waterdrops individually which what I would be forced to do. So goodbye Waterdrop.”

Helpful Report

Posted 2 years ago

“It’s really good but really expensive and they don’t let you use your points for flavors just stuff you don’t need Necessarily.”

Helpful Report

Posted 2 years ago

“Pretty good but wish the multi value packs were buyers choice not set flavours”

Helpful Report

Posted 2 years ago

waterdrop US is rated 4.7 based on 5,769 reviews