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waterdrop US Reviews

4.7 Rating 5,559 Reviews
93 %
of reviewers recommend waterdrop US
Company Reviews Product Reviews
43,030
 Metrics Info
4.7
Based on 5,559 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
4.6 out of 5
Returns & Refunds
Returns Process
Could Be Better
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Michele
Verified Buyer
“Bottle came broken, still no word from customer service about replacement. Love the Breeze flavor, but can’t taste watermelon at all. Cucumber is very strong.”
waterdrop US 5 star review on 12th September 2022
Helpful Report
Posted 2 years ago
Michelle
Verified Buyer
“Love waterdrop! The flavors are delicious and the cubes are super easy to transport. I have a bag of a variety of flavors in my purse at all times”
Helpful Report
Posted 2 years ago
Monica
Verified Buyer
“I love waterdrop! I find the company to be very attentive and engaging with their customers. The company always steps up and does what they can to resolve problems and keep customers happy”
Helpful Report
Posted 2 years ago
Alexandra
Verified Buyer
“Great stuff. Wish it were a bit less pricey. About 80 cents a bottle = on par with seltzer.”
Helpful Report
Posted 2 years ago
Jennifer
Verified Buyer
“Excellent products and outstanding customer service!”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“LOVE Waterdrop and have bought and drank it almost exclusively since finding it several months ago. However, really dislike one flavor in particular in last order that I got 6 boxes of. I thought perhaps there was something wrong with the box I opened so I opened a second to try it to be sure. After opening both, read your return policy on not accepting opened items and having to pay for shipping back as well. Seeing this now, would be hesitant to ever place a large order again and to order multiple boxes of anything new. I wish this was more reasonable.”
Helpful Report
Posted 2 years ago
Jennifer
Verified Buyer
“I was concerned after reading all the reviews of Breeze being all cucumber. but I was pleasantly surprised that I did detect the watermelon sweetness. For me I liked 2 drops in the 20 oz bottle. I always add a teeny bit of splenda as well. I am glad I tried it and it will join my regular rotation.”
Helpful Report
Posted 2 years ago
CieJay
Verified Buyer
“I like the flavors Love, Flair, and Boost. Breeze was not so good.”
Helpful Report
Posted 2 years ago
Adrienne
Verified Buyer
“I am loving Waterdrop! I have started drinking so much more water because of the amazing flavors!”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Bottle feels of good quality but the print in back where it meets is wonky so I covered it with stickers. Love the waterdrops, handy for tap water at restaurants.”
Helpful Report
Posted 2 years ago
Tanya
Verified Buyer
“All of the flavors that I have tried from this company so far are delicious. They are very strong in flavor. I can’t wait to try more.”
Helpful Report
Posted 2 years ago
Emily
Verified Buyer
“I love how easy this is. The drops are so compact, I'll just put one in my pocket when I'm on the go. It's easy to add anywhere. I'm currently waiting on my next order to arrive. I went through my first order pretty quickly and I definitely don't drink as much water without it!”
Helpful Report
Posted 2 years ago
Ruth
Verified Buyer
“I need to drink more fluids and I really enjoy water drop because it gives us another option of something to put in the water. I have a hard Time drinking enough water and I don’t drink soft drinks so I drink different flavors of the water drop and sometimes add it to my electrolytes. The flavors are not too sweet and I look forward to even getting some more optional flavors.”
Helpful Report
Posted 2 years ago
Kimberly
Verified Buyer
“Very delicious and refreshing. I drink a lot of water and use 2 cubes daily. Love ❤️ is probably my favorite right now. I haven’t really had one that I don’t like 😄👍🏼”
Helpful Report
Posted 2 years ago
Shae
Verified Buyer
“I loved all of the cubes except Boost. Boost is too perfumey for me. It tastes too floral in my opinion. Besides that, I love Waterdrop, and how it encourages people to drink more water and to stay hydrated. I personally love drinking water, and love that I can use pretty bottles to drink my water. I’ve already told my mom and a friend about Waterdrop.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“The waterdrop packets can be hard to open, but the glass was beautiful. I expected boost to taste more like acai and it didn't which was disappointing. I found an unexpected favorite in Glow. It does taste exactly like the ugly fruit and it's yummy without being sweet.”
Helpful Report
Posted 2 years ago
Anonymous
Unverified Reviewer
“I really liked most of them, but when I went to re-order I realized they are almost a dollar each drink. Yikes!”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Highly recommend the starter kit! The flavors are not too strong nor too sweet, it’s just right!!”
Helpful Report
Posted 2 years ago
Suzanne
Verified Buyer
“Love it and great customers service”
Helpful Report
Posted 2 years ago
Kimberly
Verified Buyer
“I love Waterdrop! Hydration has never been so easy.”
Helpful Report
Posted 2 years ago
waterdrop US is rated 4.7 based on 5,559 reviews
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