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waterdrop US Reviews

4.7 Rating 5,559 Reviews
93 %
of reviewers recommend waterdrop US
Company Reviews Product Reviews
43,037
 Metrics Info
4.7
Based on 5,559 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
4.6 out of 5
Returns & Refunds
Returns Process
Could Be Better
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Amy
Verified Buyer
“Love these in every flavor! I’m drinking so much more water. Perfect balance of flavor with hardly any sweetness. Just delicious.”
Helpful Report
Posted 2 years ago
Sara
Verified Buyer
“Best flavor yet!”
Helpful Report
Posted 2 years ago
Wendy
Verified Buyer
“I find the “drop” a satisfying sound dropping in my bottle I have tried several flavors and think they add enough taste to make it interesting and the vitamin boosters are a great plus.”
Helpful Report
Posted 2 years ago
Jennifer
Verified Buyer
“I love all the products. The drops are so convenient for me to take to work. In the morning I fill my large thermos and all day I have a refreshing drink. I love the portability of the drops. This has also helped me save money because all I need is a water fountain and a drop and I don’t need to get anything else.”
Helpful Report
Posted 2 years ago
Susan
Verified Buyer
“Love this water!”
Helpful Report
Posted 2 years ago
Sara
Verified Buyer
“I love Waterdrop!!! Customer Service is top notch!!! I love the products!!! Outside of Waterdrop Days, I’ve received my order’s usually less than a week. And your Facebook people are usually very interactive….keeps it fun!”
Helpful Report
Posted 2 years ago
Heather
Verified Buyer
“Love waterdrop. The flavors are just right for me. Not too strong, not too light. Sky is the bomb. The glasses are great and I like the reuseable straws. Will be back for more. Customer service is great too.”
Helpful Report
Posted 2 years ago
Cornelia
Verified Buyer
“I love all the flavors and they truly get me to drink my water which I had been slacking on. I tell all my friends about them. I have yet to come across a flavor that I don't like. Highly recommend this product.”
Helpful Report
Posted 2 years ago
Ruby
Verified Buyer
“I love it!! ❤️”
Helpful Report
Posted 2 years ago
Kelly
Verified Buyer
“Love their products! Lots of good flavors!”
Helpful Report
Posted 2 years ago
Paula
Verified Buyer
“It makes me drink so much more water! Thank you!”
Helpful Report
Posted 2 years ago
Cynthia
Verified Buyer
“I love my large 32 oz container. I drink it in the morning and know that I am doing well with hydration. Very convenient!”
Helpful Report
Posted 2 years ago
Allison
Verified Buyer
“Waterdrop is an amazing company. Love love their product and would def be buying more and more. Customer service is fantastic but shipping to CA takes a long time to get.”
Helpful Report
Posted 2 years ago
Melissa
Verified Buyer
“Love the new flavor Sky. I hope that these limited edition micro drinks become permanent.”
Helpful Report
Posted 2 years ago
Jennie
Verified Buyer
“I have never liked flavored water because most have an artificial sweetener. I love waterdrop because the there is no sweetener, just a crisp flavor. Focus, Zen and Shiro have always been my favorite flavors, but I like the other flavors as well. The variety of flavors are unique and the new flavor Sky is great.”
Helpful Report
Posted 2 years ago
Stephanie
Verified Buyer
“One of the best ways on the planet to stay motivated to hydrate!”
waterdrop US 5 star review on 15th June 2022
Helpful Report
Posted 2 years ago
Kara
Verified Buyer
“Grateful found this product!! My water intake was minimal, if any, and now it’s almost a gallon a day! I find myself wanting to drink Waterdrop over most other drinks including soda and juice. There are a variety of flavors which I think satisfies most taste preferences, and the community on Facebook has been very helpful and identifying which ones I would like or not. Overall I highly recommend Waterdrop and will continue to do so!!”
Helpful Report
Posted 2 years ago
Megan
Verified Buyer
“I love these drops!”
Helpful Report
Posted 2 years ago
Dannette
Verified Buyer
“The flavor was very refreshing”
Helpful Report
Posted 2 years ago
Chad
Verified Buyer
“Love this product it’s been my favorite water additive I’ve tried so far, such a good smooth taste and every flavor tastes amazing, and is refreshing.”
Helpful Report
Posted 2 years ago
waterdrop US is rated 4.7 based on 5,559 reviews
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