waterdrop US Reviews

Name: waterdrop US
Address: Waterdrop Microdrinks, LLC, 200 S Wacker Drive, Suite 3100, Chicago, IL 60606, ,, Wien
Rating: 4.70

4.7 Rating 5,557 Reviews

93 %

of reviewers recommend waterdrop US

4.7

Based on 5,557 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how waterdrop US made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

waterdrop US 5 star review on 8th November 2024

Jeff

waterdrop US 5 star review on 31st October 2024

Jimmy

4137

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is a great company with great products. I will be ordering more in the future!”

Helpful Report

Posted 1 year ago

“Favorite flavors at a good value. I also received them quickly even though I used standard shipping. Love the product.”

Helpful Report

Posted 1 year ago

“Refreshing way to add subtle flavor to make water more appealing”

Helpful Report

Posted 1 year ago

“The water bottle is decent; however, if you plan on returning and/or exchanging, be prepared to pay the return shipping cost. This is probably the only company that doesn’t cover shipping for an exchange (a bit dramatic, I know, but sheesh). I wanted to exchange silver for black because my son didn’t like the silver but I had to print the label, pay shipping to return, then reorder the color he wants. I decided against doing all that and just decided I won’t be ordering from this company again. Amazon prime has me spoiled, I suppose.”

Helpful Report

Posted 1 year ago

“I really like the product BUT they (once again) sent old inventory to me. Some of my boxes had expiration days in late 2024 and mid 2024, but 4 boxes had expire dates in Oct 2023. I asked them and they gave me the 'we have no preservatives' line. I appreciate the 'no preservatives' and understand that impacts the shelf life, BUT it does not change the fact they simply sent some old product.”

Helpful Report

Posted 1 year ago

“Love so many of their flavors!”

Helpful Report

Posted 1 year ago

“I absolutely LOVE Waterdrop! Their flavors are just the right amount of fruit and sweetness. Not too tart, not too tangy, not too sweet. So just not fantastic tasting water but they reducing plastic bottles and pollution of the oceans. Thank you Waterdrop!”

waterdrop US 5 star review on 23rd September 2023

Helpful Report

Posted 1 year ago

“I love waterdrop and the style of the bottles! The tastes of the drops are amazing! And they bottles fit in my cup holder! I love the functionality and east of the loop lid. The colors are amazing!”

Helpful Report

Posted 1 year ago

“Absolutely love the trio of teas! So tasty and refreshing!!!!”

Helpful Report

Posted 1 year ago

“What a beautiful bottle this is in person. Everyone who sees it asks where I got it. The Iced Tea flavors are some of my new favorites! I especially like that there is a different tea for each flavor. Currently have the lemon Iced Tea in the bottle. It is good in the afternoon as a bright pick up to the day.”

waterdrop US 5 star review on 21st September 2023

Helpful Report

Posted 1 year ago

“I loved it all, but especially the new iced tea flavors.”

Helpful Report

Posted 1 year ago

“I've been using Waterdrop for almost a year now, I've tried so many water enhancers but I keep going back to Waterdrop. I hope the price can be a little more affordable.”

Helpful Report

Posted 1 year ago

“Enjoying all waterdrop flavors. Makes drinking 100 ounces of water a day pleasant.”

Helpful Report

Posted 1 year ago

“I love these little flavor bombs! I drink so much more water now and I share a few with friends. We all pick our favorites ❤️”

Helpful Report

Posted 1 year ago

“Love the variety of flavors and the bottle brush is amazing!”

Helpful Report

Posted 1 year ago

“Love the new ice tea bottle and tea flavors. So very happy with my purchase. Thank you Waterdrop! 💙💧”

Helpful Report

Posted 1 year ago

“I love the new iced tea set, especially the lemon one. It makes me WANT to drink water!!!”

Helpful Report

Posted 1 year ago

“Both the lemon and the blueberry are outstanding. I liked the peach too, but not as much.”

Helpful Report

Posted 1 year ago

“I love waterdrop!! The water bottles are very high quality.”

Helpful Report

Posted 1 year ago

“I've been ordering for a while now and really love the products. I drink a lot more water! It's like I can't stop!”

Helpful Report

Posted 1 year ago

waterdrop US is rated 4.7 based on 5,557 reviews