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waterdrop US Reviews

4.7 Rating 5,557 Reviews
93 %
of reviewers recommend waterdrop US
4.7
Based on 5,557 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
4.6 out of 5
Returns & Refunds
Returns Process
Could Be Better

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I love the water drop products!! The ease of use, the flavor options, and the gentle taste encourage me to drink more water!!! I keep a convenient bowl of mixed flavors near my water bottles!!!
waterdrop US 5 star review on 6th September 2023
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Posted 1 year ago
Easy and convenient, great tasting way to get water into those of us who don't like it plain!
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Posted 1 year ago
Water drop has really increased the amount of water my daughter and I drink daily. We love the flavors and in this heat hydration is important. She loves Focus and I love youth and glow.
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Posted 1 year ago
Awesome! High quality products!
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Posted 1 year ago
love the new flavors, great additions!
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Posted 1 year ago
Love the sustainability, flavors and service. 10/10
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Posted 1 year ago
I love love love the iced teas! The koko piña I am not a fan of.
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Posted 1 year ago
I love the products, message, and customer support from this company! Bottles are phenomenal quality and the micro drinks are super tasty and have really fun, unique flavors.
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Posted 1 year ago
Waterdrop has made me increase my water intake and stop buying cases of water in plastic bottles.
waterdrop US 5 star review on 4th September 2023
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Posted 1 year ago
Love the company and products
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Posted 1 year ago
Love this company! I’ve thankfully only had to contact CS once, but when I did— they responded super quickly & resolved my issue immediately! They are also always trying to improve based on customer feedback, which doesn’t happen w/ companies often!
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Posted 1 year ago
Love all the flavors....Boost is a number one and the Assam Tea too.
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Posted 1 year ago
Love to drink more water using Waterdrop. Changed how and how much water I drink on a daily basis.
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Posted 1 year ago
I’ve seen SNOW on the website shown as Sold Out for the longest time. I’ve always wanted to try it but it’s never available, I went to Europe in May and was soo excited one of the stores I visited carried Waterdrops, too but no SNOW. The price per package was equivalent in Europe as I got mine in the US. When I came back from my trip, I was notified of a sale on Waterdrops and low and behold: SNOW was available! Thank you so much!! It’s a great price, quick shipping, and the water is absolutely delicious! I hope for another sale in late Fall to stock up.
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Posted 1 year ago
I live in the HOTTER THAN HELL South. Water is essential, but I can’t just chug water. Waterdrop makes my nearly gallon per day very easy.
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Posted 1 year ago
The 34 oz bottle is nice, but it needs a sipper lid or the type with a straw attached. Hard to use when driving for long distances on open highway.
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Posted 1 year ago
Love the bigger bottles as less to fill each day. My hydration goal seems easier to reach. I was surprised by how much I liked the Stainless Steel bottle. It has become a favorite!! The glass bottles are superior to any others I've used.
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Posted 1 year ago
Love this cap!!! It has helped me track my water intake soooo much better than me trying to remember recording it myself so I get real time records.
waterdrop US 5 star review on 28th August 2023
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Posted 1 year ago
I love my water drops. I had a kidney transplant and have to drink lots of water everyday. Without water drops to make my water enjoyable, I’d never drink enough. Now, thanks to the drops, I easily drink all of my daily water!
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Posted 1 year ago
Beautiful thermo, so happy Emilia was a gift for a friend she love it. The other one was for me. Keep my drinks coolers fresh flavored.
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Posted 1 year ago
waterdrop US is rated 4.7 based on 5,557 reviews