waterdrop US Reviews

Name: waterdrop US
Address: Waterdrop Microdrinks, LLC, 200 S Wacker Drive, Suite 3100, Chicago, IL 60606, ,, Wien
Rating: 4.70

4.7 Rating 5,557 Reviews

93 %

of reviewers recommend waterdrop US

4.7

Based on 5,557 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

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waterdrop US 5 star review on 8th November 2024

Jeff

waterdrop US 5 star review on 31st October 2024

Jimmy

4137

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First off let’s say I love the look of this bottle. But unfortunately I am disappointed in so many things. This bottle is not double walled like the rest of their bottles are, but costs like it is. It therefore does not keep it as cool as it should. The inner piece is great for washing as removal is easy. BUT this piece leaks all the time if it’s not in and if it is then the kid can’t get a decent swig of water so even my 2 yo gets tired of using it. The cute little cap keeps the spout clean and is anchored so that’s helpful. But mostly the spout is annoying to get anything out of or it leaks like crazy without the valve in it. Great looks and seems thought out but really need to alter the spout so he can use it bc it leaks or he can’t get any water out. Also side note if this is for tiny children why is it so fat they can’t hold it in their tiny hands? Maybe a handle or make it thin. It’s so thick it doesn’t fit in kids car seats cupholders, which also makes him upset. Sorry but it’s a miss for my toddler.”

Helpful Report

Posted 1 year ago

“Waterdrop has increased my water intake not only by providing the yummiest flavors but the hydration app helps me to track my water consumption. I find that I am exceeding my daily goal ever day!”

waterdrop US 5 star review on 4th August 2023

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Posted 1 year ago

“Love the flavors and so easy with the size of the cubes”

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Posted 1 year ago

“I don't like drinking plain water. I tried fruit infused which was messy and time-consuming. I tried squeezing lemon in it. That was okay but not great. I love the Waterdrop microdrinks! They are easy to use, taste great, and there's a variety to choose from. I'm allergic to so many sugar substitutes so I am happy Waterdrop uses Stevia. I bought the Viktor Rolf burgundy glass bottle and love it! It's easy to clean and I love the sleeve that keeps my water cold for an extended time. It's refreshing to see a vibrant, happy bottle and know that wonderful-tasting water is waiting for me!”

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Posted 1 year ago

“What is the best way to clean the neoprene sleeve? Someone touched mine with greasy hands. Can the Botox go in the di?”

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Posted 1 year ago

“Love all the flavors. I can see why Snow is a ch a fan favorite.”

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Posted 1 year ago

“Enjoyed the water bottle for about a year when I went to get it from the fridge and found it was FULLY shattered. Customer service offered to give a $10 coupon, but the bottle is pricy, so that makes me nervous to buy again. I only had it on the top shelf of my fridge, NOT in my freezer. Be careful with this, it left very dangerous big glass shards. I tried to add a photo, but the upload made the submit button inactive, so I'm reviewing without a photo attached now.”

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Posted 1 year ago

“I love all my products!”

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Posted 1 year ago

“So glad I saw a waterdrop stand when we were visiting friends in NYC. I had been curious about it (after seeing ads online) and getting to sample a couple before purchasing a whole pack was just what I needed to take the plunge! Been loving it ever since (and that was nearly a year ago!).”

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Posted 1 year ago

“I am obsessed with trying all the drink flavors. I'm loving my beautiful bottle and am drinking more water.”

waterdrop US 5 star review on 1st August 2023

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Posted 1 year ago

“We visited the kiosk in Manhattan. Very nice polite service. Got what I needed. Dropped of my pods for recycling. It took about 3 weeks to get the points for those. My purchase points were immediate. I had messaged about the points the response was very polite and accurate. Thanks for great service.”

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Posted 1 year ago

“I have definitely found myself drinking more water. The flavors are customizable by amount of water and taste good. The only complaint I would have is that sometimes the smell can be difficult to get out.”

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Posted 1 year ago

“I didn't think I would like the microdrinks, but I have enjoyed trying them. I have a couple favorites.”

waterdrop US 5 star review on 31st July 2023

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Posted 1 year ago

“I love this bottle so much I use it for everything I drink. I can't wait to try more flavors but I really want more these bottles. The sleeve that comes with it is awesome, keeps all the sweating it would be doing off my projects and table! ❤️”

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Posted 1 year ago

“I love the microteas. The black honey tea is my favorite right now but the other are great as well. Delicious 😋”

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Posted 1 year ago

“Love the company's ethics and environmental friendly focus! The actual product is great, easily transportable, and adds a bit of flair to just drinking water.”

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Posted 1 year ago

“I love waterdrop! The simple goal of encouraging people to drink more water pulled me toward the products but I love my waterbottles and microdrops. I'm a big Diet Coke drinker and I'm trying to use these as a fun way to shift away from soda.”

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Posted 1 year ago

“I love Waterdrop products. Only three stars due to last bottle I purchased, "All purpose thermo classic" with an extra lid "spout lid" which leaks. The original lid with the bottle is fine and does not leak. I don't like using it to drink with, it's a wide mouth opening. The "spout lid" is like the glass bottles. No matter how tight I twist it in the bottle it still leaks.”

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Posted 1 year ago

“I hope they make a bigger bottle i have a hard time putting ice cubes in.”

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Posted 1 year ago

“The drops add a subtle refreshing taste to water.”

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Posted 1 year ago

waterdrop US is rated 4.7 based on 5,557 reviews