waterdrop US Reviews

Name: waterdrop US
Address: Waterdrop Microdrinks, LLC, 200 S Wacker Drive, Suite 3100, Chicago, IL 60606, ,, Wien
Rating: 4.69

4.7 Rating 5,769 Reviews

93 %

of reviewers recommend waterdrop US

4.7

Based on 5,769 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how waterdrop US made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

waterdrop US 5 star review on 14th April 2025

David

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing I love it I am a professional figure skating coach and my daughter is a figure skater and we both love it and I am trying to get more athletes to use it love the product ❤️”

waterdrop US 5 star review on 7th August 2024

Helpful Report

Posted 8 months ago

“I've been drinking it for years and it's the best thing that happened to me. Thank you”

Helpful Report

Posted 8 months ago

“I love Waterdrop! The new flavors have been great and I love that we have new options!”

Helpful Report

Posted 8 months ago

“I had ordered in the past and loved the Regular drops, this time around I purchased a large collection to include some iced teas as well—have enjoyed all of them immensely…Love my new drink container—perfect size for my air travel needs….i recommend these products without any reservations—no artificial sweeteners—they use Stevia so no issues for migraine sufferers👏👏👏…”

Helpful Report

Posted 8 months ago

“I LOVE all my Waterdrops! I drink more water now than I ever have. Been a loyal Waterdropper for over a year!”

Helpful Report

Posted 8 months ago

“Love them all!”

Helpful Report

Posted 8 months ago

“The new summer flavors: grapefruit, lemon and orange are delicious! Grapefruit being my favorite of the three. Will order more before they go away.”

Helpful Report

Posted 8 months ago

“I LOVE NERO!!!! Nero never disappoints! NERO is one of my everyday drops. Highly recommend!”

Helpful Report

Posted 8 months ago

“So far I’ve only tried the raspberry elderflower that I really like! Am wanting to try Sky or peach ginger next!”

Helpful Report

Posted 8 months ago

“I really have been enjoying all the flavors I’ve tried. Been using waterdrop everyday for about a month. It’s easy and motivates me to hit my daily water consumption goals.”

Helpful Report

Posted 8 months ago

“We discovered waterdrop when we were visiting the mall of America. I am so glad as I have struggled to drink more water and especially tried to find electrolight mixes that I could stand. I am loving waterdrops in my water. I especially like the lemon and my husband likes the orange. We have tried several other flavors, but the orange and lemon are the favorites. I will be using the cherry when I do the 60 mile Komen breast cancer walks later this fall.”

Helpful Report

Posted 8 months ago

“I love Waterdrop! The flavors make drinking water a joy. And I am avoiding artificial sweetners so these are perfect. I always have some Waterdrops stashed in my bags for easy, on the go sipping!”

Helpful Report

Posted 8 months ago

“Very happy to find COLA back on the list of waterdrop flavors available. I was not overly impressed by COLA the first time I tried it, but when I finished the 16 ounce drink I had made, I found that this is a very suitable substitution for someone who can no longer drink soda. Now it is one of my favorites. Love the product, please keep it going.”

Helpful Report

Posted 8 months ago

“A great way to stay hydrated. The flavors of the drops are great”

Helpful Report

Posted 8 months ago

“I was not thrilled with the taste of the melon flavor. Having to buy flavors that don’t appeal to me is a turnoff since I can’t return it. I wish I could get a better plan structured so i can choose 3 of my own liking.”

Helpful Report

Posted 8 months ago

“I love just about everything I’ve ever ordered from Waterdrop, however one of the bamboo caps that came with a bottle does not fit the bottle and will come off if grabbed by the cap. I’ve had lots of water spills with this. The other pull up cap I bought fits but doesn’t circulate air well and so you can’t take more than a sip of water at a time. I use the pull up lid like a cap, not really what I was looking for. The bottles are beautiful and I love them, just need better lid solutions.”

Helpful Report

Posted 8 months ago

“The teas are my favorite. I ordered the 4 pack to try out the raspberry (I love the other 3 flavors). I don’t really care for the raspberry. I can’t put my finger on it-it is just not as good as other 3.”

Helpful Report

Posted 8 months ago

“Me encantaron!, se sienten muy naturales y refrescantes.”

Helpful Report

Posted 8 months ago

“Some of the flavors taste really good! It's definitely helping me drink more water which was my goal. Thank you Waterdrop! I also love my new water bottle! Pretty and good quality!”

Helpful Report

Posted 8 months ago

“I have not received this order yet”

Helpful Report

Posted 8 months ago

waterdrop US is rated 4.7 based on 5,769 reviews