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waterdrop US Reviews

4.7 Rating 5,559 Reviews
93 %
of reviewers recommend waterdrop US
Company Reviews Product Reviews
43,031
 Metrics Info
4.7
Based on 5,559 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
4.6 out of 5
Returns & Refunds
Returns Process
Could Be Better
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Natalie
Verified Buyer
“I was looking for a brush to clean my waterdrop bottle but nothing seemed to fit quite right. This one was made perfectly for their bottles and now my bottle is crystal clear. I should have bought it sooner!”
Helpful Report
Posted 2 years ago
Sharlene
Verified Buyer
“I LOVE this bottle. It's the largest I have, which makes it great for workouts. I'm also a texture person and I love how it feels in my hand.”
waterdrop US 5 star review on 20th July 2022
Helpful Report
Posted 2 years ago
Karen
Verified Buyer
“Beautiful box, so happy they are back in stock! Terrific tastes love waterdrop”
Helpful Report
Posted 2 years ago
Karen
Verified Buyer
“It really did get me drinking more water!”
Helpful Report
Posted 2 years ago
OLIVIA
Verified Buyer
“Love the flavor options and beautiful bottles.”
Helpful Report
Posted 2 years ago
Jill
Verified Buyer
“Finally found a great tasting and healthy way to drink water! The flavors are SO refreshing. I am on my 2nd order of many. And...delivery is FAST!”
Helpful Report
Posted 2 years ago
Donna
Verified Buyer
“Best thing I ever did for myself. Recording amounts is often forgotten during my busy day”
Helpful Report
Posted 2 years ago
Sunnary
Verified Buyer
“Great products with awesome customer service. I definitely drink more now!”
waterdrop US 5 star review on 20th July 2022
Helpful Report
Posted 2 years ago
Michael
Verified Buyer
“Extremely well made and beautiful to boot. The flavors are subtle and of course some are liked better than others but overall we're drinking more water which is the point after all.”
Helpful Report
Posted 2 years ago
Traci
Verified Buyer
“I received my package in a significantly longer amount of time than previously. When received it was empty and noted as received w/o contents (see picture below). I've made two attempts to contact Waterdrop for resolution with no response.”
Helpful Report
Posted 2 years ago
Nancy
Verified Buyer
“These LE Bottles are The Bomb! I gave them yo my Granddaughters ages 12 & 14 when they visited and they love them! They used them the whole time they were here and out on our boat! Enough water for the morning we were out in 100 degrees and kept the ice, water and drops cold!”
Helpful Report
Posted 2 years ago
Heather
Verified Buyer
“I really enjoy the flavors. This product really does help me drink more water throughout the day.”
Helpful Report
Posted 2 years ago
Jeannine
Verified Buyer
“I'm so glad that I took a chance and tried Waterdrops. I feel so much better now that I've replaced most of my drinks with water. This has been my best impulse purchase of the calendar year.”
Helpful Report
Posted 2 years ago
Erika
Verified Buyer
“Delicious flavors when it comes to waterdrop. I recommend this product to anyone who wants to drink more water. The Lucy cap is also an amazing addition.”
Helpful Report
Posted 2 years ago
Svetlana
Verified Buyer
“Love is my favorite waterdrop thus far. However all the other ones I purchased are really good too!”
Helpful Report
Posted 2 years ago
Mary
Verified Buyer
“Overall, the company is great. I think they’re having some growing pains with tech.”
Helpful Report
Posted 2 years ago
Yvette
Verified Buyer
“I liked love, and youth. The other flavors didn't work for me to me they tasted medicinal”
Helpful Report
Posted 2 years ago
Leah
Verified Buyer
“Love the company and the products. It really helps me to drink more water and reduces my use of single use bottles.”
Helpful Report
Posted 2 years ago
MICHELLE
Verified Buyer
“Love, love, love!”
Helpful Report
Posted 2 years ago
Beth
Verified Buyer
“Best company and product ever. I’ve kicked my diet soda habit, am drinking 90 ounces of water a day and saving the planet!”
waterdrop US 5 star review on 19th July 2022
Helpful Report
Posted 2 years ago
waterdrop US is rated 4.7 based on 5,559 reviews
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