waterdrop US Reviews

Name: waterdrop US
Address: Waterdrop Microdrinks, LLC, 200 S Wacker Drive, Suite 3100, Chicago, IL 60606, ,, Wien
Rating: 4.69

4.7 Rating 5,769 Reviews

93 %

of reviewers recommend waterdrop US

4.7

Based on 5,769 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how waterdrop US made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

waterdrop US 5 star review on 14th April 2025

David

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great flavors and makes starting hydrated easy”

Helpful Report

Posted 8 months ago

“This is the only thing I drink. I have tried other brands of powders, drops and these cubes are amazing. The tastes is great and easy to use. I find myself drinking more water than I ever have”

Helpful Report

Posted 8 months ago

“I love the idea of getting all my flavors at once! :) My case was empty but no longer!”

waterdrop US 5 star review on 22nd July 2024

Helpful Report

Posted 8 months ago

“I was not a fan. Maybe it was the flavors, but it made the water taste weirdly sweet. Some of the flavors were not bad, I liked blackberry, the mango and the raspberry. The others I did not like. In another order, I got the cola and liked that.”

Helpful Report

Posted 8 months ago

“Liked the base flavor of the Cola, but the Stevia sweetener ruined the taste. I would recommend the use of Sucralose instead. I will not repurchase .”

Helpful Report

Posted 8 months ago

“It was ok but I thought it would be sweeter”

Helpful Report

Posted 8 months ago

“Love this company. And the products are delicious. Very handy to replace aspects that may degrade over time.”

Helpful Report

Posted 9 months ago

“I love Waterdrop. I don't enjoy plain water, but I also don't want to drink bottled water. Waterdrop solves both of those problems, and I like that they take back the plastic pods (and give points for returning them). I wish I would exchange my points for drops, though. Oh, and the bottles and accessories are lovely.”

Helpful Report

Posted 9 months ago

“The orange and grapefruit flavors are my absolute favorites. I have ordered at least 10 different flavors but I think it will be orange and grapefruit only from now on.”

Helpful Report

Posted 9 months ago

“I recently orderes the new Lemon Trio, and i am in LOVE with the lemon flavor. I love drinking lemonade in the summer but often don't love the sugar that it comes with, so this was a timely offering. I've already re-ordered so I have plenty for the rest of summer.”

Helpful Report

Posted 9 months ago

“I ordered LemonLime and did not receive that flavor. I got lime- green coffee.”

Helpful Report

Posted 9 months ago

“I did enjoy most of the flavors, but the blueberry tea was a bit different.”

Helpful Report

Posted 9 months ago

“Love all the flavors!!”

Helpful Report

Posted 9 months ago

“This is my very favorite. Drink it daily, I make it with seltzer water. It’s refreshing and I love, love, love it. Does it taste exactly like a Coke? No. But it’s def cola inspired, it is delicious, and I have anxiety about when they stop making it again as I don’t like anything else nearly as much.”

Helpful Report

Posted 9 months ago

“Excellent”

Helpful Report

Posted 9 months ago

“Good collection of flavored drink. Lightweight and refreshing.”

Helpful Report

Posted 9 months ago

“I appreciate that water drop does not add extra sugar to sweeten. However I don’t like the use of artificial sweeteners and would prefer an option that uses natural sweeteners ie honey, monk fruit, dates…etc. I would like to see a more eco-friendly packaging as well.”

Helpful Report

Posted 9 months ago

“Overall, excellent flavors (3-5 stars)”

Helpful Report

Posted 9 months ago

“The product is great- there was an error with my previous order that was fixed right away. Very impressed with the customer service!”

Helpful Report

Posted 9 months ago

“These flavor enhancers are getting better and better! I love this brand!”

Helpful Report

Posted 9 months ago

waterdrop US is rated 4.7 based on 5,769 reviews