waterdrop US Reviews

Name: waterdrop US
Address: Waterdrop Microdrinks, LLC, 200 S Wacker Drive, Suite 3100, Chicago, IL 60606, ,, Wien
Rating: 4.70

4.7 Rating 5,553 Reviews

93 %

of reviewers recommend waterdrop US

4.7

Based on 5,553 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

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waterdrop US 5 star review on 8th November 2024

Jeff

waterdrop US 5 star review on 31st October 2024

Jimmy

4137

Anonymous

Anonymous // 01/01/2019

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“everything I've tried tastes great and is getting me to drink more water daily”

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Posted 11 months ago

“Great product and a wonderful way to remind myself to stay hydrated!”

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Posted 11 months ago

“Love that these aren’t too sweet but have just enough flavor to make your water interesting. I bought a bunch of flavors to try them all out to figure out my favorites after getting a sample kit in a subscription box. I splurged on the ultimate hydration set and I’ve had a good time testing them all out. So far I really like all of them except the cola and the lime ones. The iced teas are my favorite. Free gifts with purchase were an awesome perk and they were so nice, definitely not throw-away items. There was also a holdup with the timely shipping of one of my orders and the company made it right without me even asking, so that speaks volumes for how they care for their customers. Will definitely be buying more when I get low!”

waterdrop US 5 star review on 10th December 2023

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Posted 11 months ago

“Snow is my favorite flavor of waterdrop!!!”

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Posted 11 months ago

“I love the teas, cups, and a few other items. The peach tea and lemon tea are by far my favorite and I have tried almost everything.”

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Posted 11 months ago

“The Koko Pina is wonderful! Water drop has definitely helped me drink more water!”

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Posted 11 months ago

“So I really, really like waterdrop. I only shop about twice a year for the “big sales”. I see Sam’s club sells it now, for way cheaper than I got it online. Slightly irritating..but I’ve learned to buy at Sam’s club now”

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Posted 11 months ago

“Excellent!!!”

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Posted 11 months ago

“I can’t live without water drop love tea! Hot or cold!”

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Posted 11 months ago

“Love their products, and they have awesome customer support -- had an issue with an order once, and they were so fast and so accommodating in their response. Great company with great people in it, thank you so much!!”

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Posted 11 months ago

“Ever since the first day I tried Waterdrop, I have been using it every day. Often multiple times a day. I have tasted most of the flavors and figured out which ones I want to keep ordering. I've even taken them with me for travel, which helps immensely with hydration because airplanes are notoriously dehydrating. I appreciate the variety of flavors. I hope the SNOW flavor becomes a regular thing instead of seasonal.”

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Posted 11 months ago

“I ordered on Nov 27th. Tomorrow is December 7th and my order is not shipped and still says unfulfilled on their website. I get a generic auto response from their customer service. Had positive experience with this company initially... not anymore, wouldn't recommend.”

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Posted 11 months ago

“I never received my order.”

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Posted 11 months ago

“I drink more water & drink very few sugary drinks because of waterdrop”

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Posted 11 months ago

“Love the products!”

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Posted 11 months ago

“I love these little cubes that you drop in water, and they create a sugar-free tasty beverage. Most are made with stevia, but some are made using sucralose, so watch the ingredients if you are trying to avoid a certain sweetener.”

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Posted 11 months ago

“I have substituted my infinity for coke for this water drop and it’s very close in taste. I will say that you can taste the green coffee extract in it but if you can get past that, it tastes just like a Coca Cola.”

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Posted 11 months ago

“I love these water bottles! I'm handing them out as gifts to my favorite people.”

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Posted 11 months ago

“LOOOOOOOOVE every lil thing you do.”

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Posted 11 months ago

“I was so excited to receive this variety pack since I hadn't tried any of the new flavors yet. They did not disappoint! The flavored teas have a STRONG flavor, so the drop went a long way. My kids love the soda-flavored ones, which is awesome since they don't have the calories or sugar like real soda.”

Helpful Report

Posted 11 months ago

waterdrop US is rated 4.7 based on 5,553 reviews