Login
Start Free Trial Are you a business?? Click Here

waterdrop US Reviews

4.7 Rating 5,505 Reviews
93 %
of reviewers recommend waterdrop US
4.7
Based on 5,505 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
4.5 out of 5
Returns & Refunds
Returns Process
Could Be Better

Write Your review

Great company. I'm hooked with the products ever since I discovered it in the US last year and I just keep coming back. The microdrinks have made me noticeably drink a lot more water as I hate drinking plain water, plus getting the added benefits of the vitamins on top of the great selection of flavors. I love everything that was put into consideration in making the products to be travel-friendly and environment-friendly; it's all just really well thought-out. Not to mention, the accessories are modern looking and quality too. The coupons are always a steal, making it more budget-friendly too. Can't wait for the other flavors (that are already available in the EU) to come to the US soon!
Helpful Report
Posted 2 years ago
Wonderful products. Some of the drops have less flavor than others, but overall pleasant.
Helpful Report
Posted 2 years ago
I love my items perfect gift for your self or friends and family. The drink ware is amazing and comes beautifully packaged. The micro drops are cool but could use some work on the flavor combos.
Helpful Report
Posted 2 years ago
I was very disappointed to see only a few water flavor packs. Paying $60 for a water bottle was not my plan I’m devastated
Helpful Report
Posted 2 years ago
Great app. Great service. Great selection. Great products and great delivery time! I'm all in!
Helpful Report
Posted 2 years ago
Got this for girlfriend. Great capacity to not have to keep filling it up
Helpful Report
Posted 2 years ago
Had my forst started set and becase obsessed! I love the water bottle especially that came with it!
Helpful Report
Posted 2 years ago
Just amazing! And delicious ^.^
Helpful Report
Posted 2 years ago
Keep water real cold. Like it very much!
Helpful Report
Posted 2 years ago
The starter set is a great way to sample waterdrop flavors and products. It’s a little pricey, but the bottle is a thicker glass than others I’ve seen. I’m definitely glad I tried the starter set because there are some flavors that I am not too fond of and glad that I did not purchase them in larger quantities. I did purchase the larger quantity of ORO since it was not included in the starter set. I am not a fan of this flavor.
Helpful Report
Posted 2 years ago
I love the bottles styles and colors. And the drop are awesome and have amazing flavors.
Helpful Report
Posted 2 years ago
I love it!
Helpful Report
Posted 2 years ago
I like the concept. Unfortunately, I’m not sure about the taste. I also think it takes way too long for the tablet to dissolve. It’s pretty expensive for something that seems meh.
Helpful Report
Posted 2 years ago
Love the bottle and the sleeve. Flavors are really interesting. It’s too bad they add sooo much stevia. Too sweet for my taste
Helpful Report
Posted 2 years ago
I have been a die hard Diet Pepsi fan for over 40 years. I would drink up to 4-5 cans a day. Since trying waterdrop I may go days without a drop of Pepsi, but absolutely crave my water! I have recommended and given out drops to lots of my friends and family to try! So love drinking from a real glass bottle again. I was devastated when Pepsi went to plastic. Drinking from a glass bottle with lots of ice is the only way to go! I did have to get a plastic funnel and cut off the tip to facilitate filling my bottle with crushed ice, but so worth the effort.
Helpful Report
Posted 2 years ago
I like Waterdrop’s but even though I purchased 3 of the cups I should have just gone to a local store and bought basically the same thing for half the price. And with a lid I don’t have to unscrew every time to get a drink. Come on, make lids like the sports bottle and include them with each bottle for free. Bottle prices are way too high.
Helpful Report
Posted 2 years ago
What is marketing doing? Removing two flavors (Vibe and Flair) that the majority of customers love, and bringing in a new flavor no one asked for (Oro)? If they needed to bring in new flavors, why not the ones from the EU unavailable in the US? If it were a USDA/etc it'd be understandable, but I doubt that's it. (USDA won't get into "supplements".) If it were to limit Vibe and Flair as "seasonal" in order to keep demand high, that's also understandable. But, if that's the plan, they haven't disclosed it. It feels like either deliberate obfuscation, or they just don't know what they're doing.
Helpful Report
Posted 2 years ago
Purchased the 20oz Focus Clear with a 5+1 Value set of Microdrinks. Later the Velvet Apple 34oz and Love Clear 14oz bottles, they're so beautiful. PROS: Definitely drinking more water! Very pretty designs make you grab the bottles more often, just fabulous! After a few weeks of testing Microdrinks, I find all the flavors very enjoyable, not too sweet for the 20oz bottle, just perfect, but they’re quite similar in taste. Thought too expensive at first, but after comparing it with other products the pricing seems acceptable. Wish the 5+1 would come without caffein-heavy Shiro. Please offer more value sets or choose your own. Using the 14oz bottle by my bed, the 34oz (quite heavy with water) for have more water at hand, both without micro drinks. Not using any outdoors, even with the very cool sleeves, I worry glass could break. CONS: Cleaning the bottle with warm/hot water isn’t enough, residues developed, which won’t come off by just rinsing. Wish it was dishwasher safe, will have to order the brush. Microdrinks come in hard to open plastic cases. And I’m not sure about “saving plastic” …. All in all a good product.
Helpful Report
Posted 2 years ago
Love the shiro flavor. The steel water container is the Perfect size and color!
Helpful Report
Posted 2 years ago
Love the drops❗️❗️❗️❗️
Helpful Report
Posted 2 years ago
waterdrop US is rated 4.7 based on 5,505 reviews