waterdrop US Reviews

Name: waterdrop US
Address: Waterdrop Microdrinks, LLC, 200 S Wacker Drive, Suite 3100, Chicago, IL 60606, ,, Wien
Rating: 4.70

4.7 Rating 5,557 Reviews

93 %

of reviewers recommend waterdrop US

4.7

Based on 5,557 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

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waterdrop US 5 star review on 8th November 2024

Jeff

waterdrop US 5 star review on 31st October 2024

Jimmy

4137

Anonymous

Anonymous // 01/01/2019

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“Waterdrop is a great company. They really listen to their customers. Their customer service is fantastic!”

waterdrop US 5 star review on 26th August 2023

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Posted 1 year ago

“Makes drinking more water easy plus the flavors are very refreshing”

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Posted 1 year ago

“Waterdrop is so helpful to staying hydrated. Just pop a drop in water and watch it fizz to mix a delicious beverage. This time I just bought Zen to use as a second drop in the drink...it gives everything else a lighter more fresh taste to my taste buds.”

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Posted 1 year ago

“I was in need of proper hydration and to drink more water instead of other choices. So I am glad I found this product. I have been using it for about a week now. I drink 2 34 Oz bottles a day using 2 different flavors each time and I have noticed a difference. The flavors they offer are all good so far. The only thing I have to watch is the ingredients due to having thyroid issues I cannot have ginseng. So the youth one contains ginseng so I won't be able to order that one again. I will continue using other flavors though. I will be trying some other flavors soon and look forward to the iced teas that I just received. Highly recommend”

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Posted 1 year ago

“Great company! Listen to customer feedback in development and refining!”

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Posted 1 year ago

“Love the many flavors and now its helped getting my 17 year old to drink more water!”

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Posted 1 year ago

“Love waterdrop! The drops make it easy to meet hydration goals and there are so many great flavors to choose from!”

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Posted 1 year ago

“Amazing! So satisfying”

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Posted 1 year ago

“I Love the flavors, Love that it makes me drink more water & the Lucy cap keeps me up to date and well hydrated;-)”

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Posted 1 year ago

“Expiration dates on the sale priced microdrinks are very short. Not sure why .... feels like I was being cheated. Spend less, get something that is old and out of date.”

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Posted 1 year ago

“Perfectly packaged and prompt shipping as always”

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Posted 1 year ago

“Very much appreciated impressive customer service!!”

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Posted 1 year ago

“Great customer service. Listens to customer feedback to improve product. Quick to fix issues.”

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Posted 1 year ago

“I love my microdrink sampler and glass bottle ordering more flavors to try”

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Posted 1 year ago

“Needed to up my water intake and the fun flavors allow me to do that.”

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Posted 1 year ago

“I love waterdrop! I order regularly and often get free goodies that I use all the time. Also I'm on a restrictive diet that requires me to drink 64 to 90 ounces of water per day and waterdrop makes that so easy!”

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Posted 1 year ago

“It's kind of terrifying how obsessed I am with Waterdrop products. I've tried most of the microdrinks flavors (Flair is my all-time favorite, please please bring it back in stock in the US!), all of the Microenergies and Microteas, and I'm liking the electrolyte drops too. Every piece of drink ware and all of the accessories are top knotch quality and very sturdy and beautiful. I have 4 borosilicate glass bottles, 2 stainless steel bottles, an insulated tea tumbler, the presentation bowl, bottle dryer, cocktail shaker, two sets of glasses, and the limited edition Koko Piña towel and fan, so obviously it's time to order more bottles and accessories and try the new Iced Teas, lol! I recently quit drinking alcohol and these little drops and the beautiful glasses and bottles made it so much easier to do this great thing for my health. I don't know if there's a cure for my Waterdrop addiction, but if there is, I don't want it!”

waterdrop US 5 star review on 20th August 2023

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Posted 1 year ago

“Lucy is not a perfect device, but it is a good gadget if you need the motivation to drink more water and are prone to forget about cleaning your bottle. Pros: it does track water intake fairly well, automatic logging into an app is nice as it helps be mindful of your liquid intake. The water sterilization option is also great - it's hard to vouch for its true efficacy, but a bottle never gets smelly as reusable bottles inevitably do if they are not cleaned often. The top design is very cute and clover colors are intuitive regarding what Lucy is currently up to and how much charge it has. Cons: it's quite clunky and fairly bland looking overall, which isn't that big of a con really, I just wish it was a little more elegant or came in various colors. My first Lucy actually bugged out very often and eventually was deemed defective so I got a replacement. So far it is working well, although if it is disconnected from my phone for too long it loses its pairing capability and needs to be reset, which isn't great. The need to charge it every couple of days is a bit of a hassle, but it is understandable given how much battery Bluetooth can drain. Overall, if all you care about is a sterilizing option there are more energy-efficient alternatives on the market, but tracking water intake is a great plus if that is something important to you.”

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Posted 1 year ago

“This new coconut pineapple flavor is great! Bring it back permanently!”

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Posted 1 year ago

“Why do these have Sucralose instead of Stevia like your other products?”

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Posted 1 year ago

waterdrop US is rated 4.7 based on 5,557 reviews