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waterdrop US Reviews

4.7 Rating 5,496 Reviews
93 %
of reviewers recommend waterdrop US
4.7
Based on 5,496 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
4.5 out of 5
Returns & Refunds
Returns Process
Could Be Better

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Love the size of this thermos- easy to take everywhere. I hope in the future we have the option to purchase the flavor cubes in bulk and not have to deal with all the fancy packaging
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Posted 1 year ago
Refreshing and light. Not overly sweet with lovely fruit essence. Just right when I want more than just water.
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Posted 1 year ago
once you try you will come back for more!
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Posted 1 year ago
Got my order and everything was delivered quickly and I love it!
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Posted 1 year ago
Great company! Love that they want everyone hydrated and healthy and environmentally forward!
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Posted 1 year ago
Love the new all purpose bottles and the new tops. Especially the loop lid. Makes it easier to carry. Water drop is delicious, love the subtle flavors and that they're not overpowering. Just a hint of sweetness, but no sugar. My favorites are the microenergy set, youth, and sky. Those taste the best to me. The bottles are well made, whether you get the original glass ones or the new all purpose ones, they'll last. Their customer service is really good too, there was a mistake on my previous order and they fixed it quickly. Giving me options on what I'd like to do to fix the mistake. I like that a lot, the option I chose was more convenient for me rather than them just fixing the mistake on their own which would have been fine too, but giving customers options like they did, going above and beyond, makes me a loyal customer.
waterdrop US 5 star review on 12th August 2023
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Posted 1 year ago
This bottle is beautiful.
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Posted 1 year ago
I was looking forward to the new flavors, my maintaining the classics. Encourages me to drink more throughout the day.
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Posted 1 year ago
Love this new flavor!!!
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Posted 1 year ago
I love the new coconut and Pineapple flavor - I was sad to see Sky wasn't there anymore. These are my favorite water additives.
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Posted 1 year ago
Wonderful customer service and fantastic products! I love waterdrop drinks!
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Posted 1 year ago
These are handy little tablets. I bought an assortment of flavors and think Youth is one of my favorites.
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Posted 1 year ago
I like the flavor. It is light and refreshing and not too heavy on the coconut flavor. Well balanced.
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Posted 1 year ago
I love this flavor!!! I hope you make it available all the time!!!
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Posted 1 year ago
It is good, but tatstes more like coconut. I dont really taste any pineapple.
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Posted 1 year ago
I have been loving waterdrop! I wish they would advertise how they changed the flavors. I seem to like them more but am a bit confused on what was changed or omitted. I have ordered 4-5 times in just a few months. Can’t wait to try the iced teas. Love the bottles, wish I could order the city/country ones and the special editions. Wish I had a store close.
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Posted 1 year ago
Amazing flavor. I can distinctly tell there’s coconut and pineapple in this one. I was surprised there’s mango in it as I can’t taste it as much, but this is still a great flavor anyway.
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Posted 1 year ago
I absolutely love you guys! Keep up the great work!
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Posted 1 year ago
Love Waterdrop. I use a cube everyday.
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Posted 1 year ago
Flavor is delicious and delightful! Perfect for summer by the pool!
waterdrop US 5 star review on 11th August 2023
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Posted 1 year ago
waterdrop US is rated 4.7 based on 5,496 reviews