Login
Start Free Trial Are you a business?? Click Here

waterdrop US Reviews

4.7 Rating 5,551 Reviews
93 %
of reviewers recommend waterdrop US
Company Reviews Product Reviews
43,017
 Metrics Info
4.7
Based on 5,551 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
4.5 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read waterdrop US Reviews
Visit Website

Write Your review

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Jessica
Verified Buyer
“I love this brand so much. It really does make hydration fun. The edition bottles are gorgeous, I get so many compliments. In the Texas heat, I never lead home without one of the steel bottles full of iced water and something refreshing like Vibe, Breeze or Shiro. The products seem expensive up front, but they offer a ton of sales, freebies, and have the most generous rewards point systems I've ever seen. I would say at least a 1/3 of my bottle collection was completely free.”
Helpful Report
Posted 10 months ago
Andrea
Verified Reviewer
“This item is amazing! It’s smaller than I thought it would be but each square holds way more than 12. Makes up for its size. Very worth it. But as others have said, some comments going back to over a year ago. The stickers are not updated with anything past the original 10 Flavors. I understand not wanting to print 3 pages (if keeping the other languages). Maybe have a “pick your 9 flavors sticker sheet” (since there is only 9 squares) Of the 30 total stickers sent on the sheet I’ve used 4 and the rest of the sheet is being tossed out. But again. It’s a great product. And I guess they fixed the smell issue. I haven’t noticed any smell from the box.”
Helpful Report
Posted 10 months ago
Sarah
Verified Buyer
“Flavors are delicious but not overpowering. Dissolve quickly with no weird texture or grainy taste.”
Helpful Report
Posted 10 months ago
Amy S
Verified Reviewer
“I have been a Water Drop customer for awhile. Love most of their products and was excited to get my new water bottle and spout lid. First time I went to use the lid, leaks everywhere! The bottle is great, the lid - not so much. Can't even use it to drink out my bottle - kinda of the whole purpose of it.”
Helpful Report
Posted 10 months ago
MarinaPiette
Verified Buyer
“My nephew loves this for his wrestling matches and it even matches his school color!”
Helpful Report
Posted 10 months ago
Anonymous
Verified Buyer
“I tried the microdrinks at my moms, which convinced me to get it for myself. The flavor cubes make hydrating easier and are tasty, I like the range of choices. The LUCY cap however was very disappointing. It doesn't measure accurately and is cumbersome in its use. I wish it would measure how much I drink and send reminders based on that, not on a fixed time. Orders take a long time between confirmation and shipping and the prices are not exactly accessible.”
Helpful Report
Posted 10 months ago
Gretchen
Verified Buyer
“I got hooked with Waterdrop in January 2023 and have gotten acquainted with all the flavors. They have a nice variety to accommodate various tastes and combinations. The rare time there is a shipping delay, Waterdrop has always been proactive with contacting me and even offering a token of appreciation for patience - namely, a code for a discount on a future order. I always enjoy some of the freebies Waterdrop includes when you hit certain price points. I also appreciate the point system to get products. Keep up the good work.”
Helpful Report
Posted 10 months ago
Pamela
Verified Buyer
“Love the flavor”
Helpful Report
Posted 10 months ago
Josefina
Verified Buyer
“This bottle is very pretty and the cap is very nice I didn’t expect for it to be pink and metallic I hop it stays in waterdrop.”
Helpful Report
Posted 10 months ago
Renuka
Verified Buyer
“So many delicious flavors! Makes it easy to drink enough water.”
Helpful Report
Posted 10 months ago
Anonymous
Verified Buyer
“Bottles ate heavy duty and durable yet with beautiful elegant designs and not heavy. The micro drinks are very refreshing and tasty. Best purchase!”
Helpful Report
Posted 10 months ago
Anonymous
Verified Reviewer
“I ordered my products on November 20th and tried to see where it was with no success. Then it said delivered on 12-7-23 and never found it. I tried to contact the company for a solution or a refund with no response. Very sad I was really looking forward to trying your products.”
Helpful Report
Posted 10 months ago
Kristina
Verified Buyer
“I have been loving all of the products. Some flavors more than others, but once I find my favorites, I keep buying them.”
Helpful Report
Posted 10 months ago
Caroline
Verified Buyer
“My favorite place to get water flavor.”
waterdrop US 5 star review on 11th December 2023
Helpful Report
Posted 10 months ago
Meg
Verified Buyer
“Always pleased with their products.”
Helpful Report
Posted 10 months ago
Debbie
Verified Buyer
“I love my Waterdrop products!”
Helpful Report
Posted 10 months ago
Barbara
Verified Buyer
“I love these products. I drink more water since I started using waterdrop.”
Helpful Report
Posted 10 months ago
Jacqueline
Verified Buyer
“I love all of the glass bottles, very beautiful.”
Helpful Report
Posted 10 months ago
Erin
Verified Buyer
“everything I've tried tastes great and is getting me to drink more water daily”
Helpful Report
Posted 11 months ago
Anonymous
Verified Buyer
“Great product and a wonderful way to remind myself to stay hydrated!”
Helpful Report
Posted 11 months ago
waterdrop US is rated 4.7 based on 5,551 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request