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waterdrop US Reviews

4.7 Rating 5,690 Reviews
93 %
of reviewers recommend waterdrop US
4.7
Based on 5,690 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
4.5 out of 5
Returns & Refunds
Returns Process
Could Be Better

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Anonymous
Anonymous  // 01/01/2019
So far so good I love everyone I've tried there awesome. ❤️
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Posted 1 month ago
Lemon flavor is one of my favorites!
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Posted 1 month ago
I loved the bag. It's a nice size and will be useful. Also love the glasses and the tea is one of my favorite flavors. I recommend your products to my coworkers and family members. Thanks
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Posted 1 month ago
I was sent someone else’s order and I am still waiting for waterdrop to respond with a resolution. It has been 2 weeks. Very bad experience so far. Email is only option to contact this company so I have no idea if anyone is even working on my issue or if I will ever receive what I ordered and paid for.
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Posted 1 month ago
Poor customer service - my discount code didn't work and I sent an email within a minute of the order going through - got a response 3 days later that couldn't apply it after the order went through. Seriously, can't refund the 20% discount???
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Posted 1 month ago
I enjoy waterproof. Disappointed in Vibe. .
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Posted 2 months ago
Have not received my order.
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Posted 2 months ago
Such a wonderful company. I love all of the products I have purchased. Not a bad thing in the bunch. So many different flavors to put into my water. It is never just boring water anymore.
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Posted 2 months ago
The flavors are great
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Posted 2 months ago
I love everything about this company. The flavors are great, and I don't feel bad about the ingredients. All of the products are top quality.
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Posted 2 months ago
Water drop changed my relationship with water!
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Posted 2 months ago
Chic minimalistic bottle that is the perfect size on the go! Bought two for myself and gifted it to a friend
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Posted 2 months ago
Very responsive customer service.
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Posted 2 months ago
Have not received. Ordered on 12/4.
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Posted 2 months ago
The Advent Calendar box is the best! I'm really enjoying it
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Posted 2 months ago
Really pleasantly surprised with all my flavors but especially the blackcurrant and mixed berry
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Posted 2 months ago
Excellent - 5Stars
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Posted 2 months ago
I love love love the orange!!!! Now come out with just grape...maybe make the tablets bigger???
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Posted 2 months ago
I love most of the flavors, especially the raspberry and blackberry
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Posted 2 months ago
I enjoy all the flavors.
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Posted 2 months ago
waterdrop US is rated 4.7 based on 5,690 reviews