waterdrop US Reviews

Name: waterdrop US
Address: Waterdrop Microdrinks, LLC, 200 S Wacker Drive, Suite 3100, Chicago, IL 60606, ,, Wien
Rating: 4.69

4.7 Rating 5,769 Reviews

93 %

of reviewers recommend waterdrop US

4.7

Based on 5,769 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how waterdrop US made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

waterdrop US 5 star review on 14th April 2025

David

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I recently ordered three bottles with the ball cap for each of my children. Unfortunately within the first two days, two of the cabs cracked and broke. I was stunned! Customer service was great about sending me replacement caps. But the third bottle actually just showed up cracked today. I’m not very impressed with the quality of the plastic caps. Also I was hoping that they would be quiet while drinking from them. And they are not. I also noticed that they leak just a little bit when you first turn them upside down, although it will stop and not continue.”

Helpful Report

Posted 2 years ago

“Says it was delivered on tracking app, but no package ever arrived. :(”

Helpful Report

Posted 2 years ago

“Maybe it’s just my taste buds but all three of the electrolyte flavors smell like urine. The other flavors are all great! I love them, and they have really increased my water intake! Unfortunately, I bought four boxes”

Helpful Report

Posted 2 years ago

“I got the glass 34oz bottle, and I like the looks of the bottle, but anytime you take the lid off, water leaks off of the mouthpiece and makes a mess. It pretty much leaks every time you take off the lid. The lid needs a rubber seal or something.”

Helpful Report

Posted 2 years ago

“My order hasn't been delivered yet. Tracking info last recorded it was in transit on October 5th. It has been 14 days with no update. There isn't a clear way to speak to a person to get this cleared up.”

Helpful Report

Posted 2 years ago

“Very disappointed. New flavor had no flavor at all and I can't believe I spent that much money on something Iike this! Waste of time and money”

Helpful Report

Posted 2 years ago

“The new breeze flavor is yucky. I can only taste overpowering cucumber, no watermelon, nothing. Ugck! 🤮 I've looked almost flavor except for boost, shiro, & royal roobios tea.”

Helpful Report

Posted 2 years ago

“I had to dump it out. It was like I was drinking the cucumber rind. I could not even taste the watermelon. Please fix it.”

Helpful Report

Posted 2 years ago

“I love my collection!!! It helps me stay hydrated!”

Helpful Report

Posted 2 years ago

“Thank goodness I got the Mello mint free with my purchase....did not like it ....too minty. Otherwise I love all of the other flavors.”

Helpful Report

Posted 2 years ago

“Can’t live without it! Water is life: Waterdrop made me love water! No more Diet Soda or Lacroix. I’m drinking and enjoying water now. The flavors are fantastic!”

Helpful Report

Posted 2 years ago

“I would love to send a review of this product, but unfortunately, I haven’t received it yet.”

Helpful Report

Posted 2 years ago

“Thought I was gonna like the flavors, honestly I don't. Trying to return them. Loved the frida glass but the top came off and can't return it.”

Helpful Report

Posted 2 years ago

“I received my package in a significantly longer amount of time than previously. When received it was empty and noted as received w/o contents (see picture below). I've made two attempts to contact Waterdrop for resolution with no response.”

Helpful Report

Posted 2 years ago

“Love is my favorite waterdrop thus far. However all the other ones I purchased are really good too!”

Helpful Report

Posted 2 years ago

“I love my Waterdrop product”

Helpful Report

Posted 2 years ago

“Queer bottle sucks. That’s funny! Shove it up your ass. Little lube helps. You sick shits. Hope your company fails.”

Helpful Report

Posted 2 years ago

“I hated it. It felt like drinking potpourri”

Helpful Report

Posted 2 years ago

“The mouth of the bottle is too small for ice cubes. I live in triple digit heat. Just learned from customer service that they do not accept returns. So I just paid $40+ to recycle a piece of painted glass.”

Helpful Report

Posted 2 years ago

“Have tried 4 flavors so far one too sweet one too chemical tasting one not pleasant at all wasted my money”

Helpful Report

Posted 2 years ago

waterdrop US is rated 4.7 based on 5,769 reviews