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waterdrop US Reviews

4.7 Rating 5,559 Reviews
93 %
of reviewers recommend waterdrop US
Company Reviews Product Reviews
43,030
 Metrics Info
4.7
Based on 5,559 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
4.6 out of 5
Returns & Refunds
Returns Process
Could Be Better
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Delia
Verified Buyer
“I love my F Kahlo bottle, get lots of compliments. Thank you so very much for your customer service. I had purchased in July but I clumsily bumped into my bottle and it fell on floor and broke. Called Waterdrop and got enough points to purchase again..Thank you!!!”
Helpful Report
Posted 2 years ago
Ann
Verified Buyer
“Very refreshing during hot summer days!”
Helpful Report
Posted 2 years ago
Lara
Verified Buyer
“I am in LOVE with waterdrop!!!!”
Helpful Report
Posted 2 years ago
Melonie
Verified Buyer
“Great idea for a product with accurate measuring and good filtration. The one drawback is the cost especially when compared to the expense in Europe. It doesn’t seem equitable.”
Helpful Report
Posted 2 years ago
Jodie
Verified Buyer
“I love all of the products and have ordered them each repeatedly.”
Helpful Report
Posted 2 years ago
Tracy
Verified Buyer
“I love my waterdrops and all of the bottles are wonderful! Excellent products and customer service!”
Helpful Report
Posted 2 years ago
Aldo
Verified Buyer
“Very hot here in Palm Springs water drop does the job”
Helpful Report
Posted 2 years ago
Staci
Verified Buyer
“Love the glass Water bottle and sleeve! Quality product with a splash of design. The lid is quality also (I've experienced cheap lids and this is NOT one of them). Customer service is great! Had an issue with a bottle and they replaced it!”
Helpful Report
Posted 2 years ago
ANGELA
Verified Buyer
“Timely and friendly response to my concerns.”
Helpful Report
Posted 2 years ago
Eva
Verified Buyer
“I love this company. Great way to drink more water.”
Helpful Report
Posted 2 years ago
Stacy
Verified Buyer
“I love waterdrop. Not only are their flavors amazing, their app helps you keep track of how much water you are drinking. I have stopped drinking soda all together from drinking waterdrop and lost 15 lbs because it’s helping me eat less because my body is more hydrated. Thank you so much for waterdrop…yall need to open a store here San Antonio Tx…yall would be a hit”
Helpful Report
Posted 2 years ago
Michelle
Verified Buyer
“Love the company, love the bottles and all the accessories and love the flavors.”
waterdrop US 5 star review on 6th September 2022
Helpful Report
Posted 2 years ago
Veronica
Verified Buyer
“I love this product. I have been drinking so much more water since getting it. The bottles are so pretty and I really enjoy the flavors. The bestseller's pack is a great way to restock some of my favorite flavors.”
waterdrop US 5 star review on 5th September 2022
Helpful Report
Posted 2 years ago
Gregory N
Verified Buyer
“I don't like water by itself. I am a waterdrop fan because it provides some flavor with nothing else. I have been a Crystal Light fan for a lot of years and this is a great alternative. I am currently on Noom and have to drink MORE WATER! Waterdrop really helps.”
Helpful Report
Posted 2 years ago
Karen
Verified Buyer
“I love drinking water! Youth has helped me to drink more water and stay hydrated! I cannot drink my water without it.”
Helpful Report
Posted 2 years ago
Sunoma
Verified Buyer
“I love it! Beautiful color and keeps my beverage cold for a long time. Highly recommend! Travels well no leakage.”
Helpful Report
Posted 2 years ago
Jenna
Verified Buyer
“Loving Waterdrop. Helps me get the extra water I need during the day with a boost of flavor!”
Helpful Report
Posted 2 years ago
Stephanie
Verified Buyer
“Helps me to stay on top of my water.”
Helpful Report
Posted 2 years ago
Karen
Verified Buyer
“I love that the flavors are no sugar and no fake sugar”
Helpful Report
Posted 2 years ago
Kristi
Verified Buyer
“I love waterdrop. I used to drink lots of propell and was getting sick of it because I only like a couple of flavors. I definitely drink k more water now. Sky and love are my favorites and can't wait to try snow one day!”
Helpful Report
Posted 2 years ago
waterdrop US is rated 4.7 based on 5,559 reviews
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