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waterdrop US Reviews

4.7 Rating 5,496 Reviews
93 %
of reviewers recommend waterdrop US
4.7
Based on 5,496 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
4.5 out of 5
Returns & Refunds
Returns Process
Could Be Better

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I love whaterdrop the pitcher is so amazing I can taste the diffence in my water the family loves it its nice it gets cold fast and it's wonderful. And I love the new recipe flavors hope to see more of that
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Posted 1 year ago
Love love love this company. Always so responsive and accommodating. Can’t stop bragging about them to people I know.
waterdrop US 5 star review on 10th July 2023
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Posted 1 year ago
Their flavors are amazing!
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Posted 1 year ago
Loving the new flavor formulas!
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Posted 1 year ago
I have been using Waterdrops for 15 months. I love them! My increase of water has made me Feel so much better’. Thank you Waterdrop!
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Posted 1 year ago
Love the variety and convenience.
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Posted 1 year ago
I got one for my daughter and another for me. She’s seen mine and I’ve gotten a metal one for her and she saw the glass one and wanted it. Loves it!
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Posted 1 year ago
Love water drop! Very good tasting very easy to use and no sugar!! Really helps me drink more water. The individual wrapped packages are ok for travel but sometimes hard to unwrap and waste of plastic that cant be great for the environment. A way to purchase in bulk with no individual wrapping would be great.
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Posted 1 year ago
Love Waterdrop
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Posted 1 year ago
Great durability and design!
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Posted 1 year ago
I love the pure ingredients of Waterdrop. The flavor combinations are light and refreshing.
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Posted 1 year ago
Beautiful glasses, delicious water flavors, perfect for party!
waterdrop US 5 star review on 4th July 2023
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Posted 1 year ago
I tasted the boost in the flavor pac with my first purchase. It is a great flavor, so I purchased it once again! I’m
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Posted 1 year ago
I have 2 glass bottles, a 20oz & a 34oz. They are gorgeous to look at but they are impossible to clean properly. Some of the drink tablets leave a colored residue on the inside of the bottle that is nearly impossible to get oft due to the bottle shape. I've emailed the company and was suggested to use rice or coarse salt inside the bottle to scrub it, doesn't work. The other suggestion was for me to buy their bottle brush. Clever marketing ploy by the company. The caps are impossible to get properly clean as well, I was using my 34 oz bottle daily and a good rinse before bed was good for it until I used one of the residue causing tablets. The inside of my bottle is stained orange now. I left my lid and bottle on my counter, open while I was away for the weekend, and now there's black stuff growing at the bottom of the bottle and I can't get it off, also its on the inside of the lid where you cannot get any kind of cloth or sponge to clean it off. The "insulation sleeve" is a joke, it doesn't keep the water any colder for any longer than not using it. Tossing these bottles and I'm going to go back to my Owala Freesip. I will say that I do like the flavor tablets, so that's a plus. The photos I've included arr of the black stuff growing in the lid and inside the bottom of my bottle and of the staining on the inside of my bottle.
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Posted 1 year ago
Thanks to waterdrop, I stay hydrated. I love waterdrop!
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Posted 1 year ago
Such an amazing product! All the flavors are so tasty and it makes me drink way more water.
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Posted 1 year ago
Waterdrop is an excellent company with great customer service. The products I've purchased from them have been top-notch, especially the steel bottles.
waterdrop US 5 star review on 30th June 2023
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Posted 1 year ago
Love both flavors Love and Youth. My struggling to peel off the tape from a tiny cube and wished to increase 15-20 cubes per container as I drink 16 oz of water with two cubes twice a day daily. Also wish to send customers farther date expirations instead of a few months. I received my orders on March 2023 and the box showed the date expiration on May 2023.
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Posted 1 year ago
LOVE Waterdrop. I’ve always had trouble with drinking enough water everyday. I’ve tried the powders, and found them to be to sweet. Some have artificial sweetener. I found waterdrop and it’s a game changer. I drink about 4 20oz bottles of water a day. Easily!
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Posted 1 year ago
Most things related to the product are fine. A couple of items of note. If I don't drink a mixture for a while after making it, I sense the flavor dissipates and not as good, even though it's OK. The water bottle I purchased discolored on the inside at the surface of the mix after making the grapefruit electrolyte. Not that it really matters, but just noticed it. But the bottle works well for this type of hydration.
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Posted 1 year ago
waterdrop US is rated 4.7 based on 5,496 reviews