waterdrop US Reviews

Name: waterdrop US
Address: Waterdrop Microdrinks, LLC, 200 S Wacker Drive, Suite 3100, Chicago, IL 60606, ,, Wien
Rating: 4.69

4.7 Rating 5,773 Reviews

93 %

of reviewers recommend waterdrop US

4.7

Based on 5,773 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

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waterdrop US 5 star review on 15th April 2025

4171

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Flavors are great! Love the raspberry tea!! Glass was broken. Review and packaging needs to be improved.”

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Posted 10 months ago

“The customer service at waterdrop is top-notch. Always responsive and ready to answer questions :)”

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Posted 10 months ago

“The best water enhancers on the market!”

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Posted 10 months ago

“Just about every flavor I try is excellent.”

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Posted 11 months ago

“This water bottle keeps my beverage cold all day. I love it”

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Posted 11 months ago

“Company is great! Very engaging with their regular customers.”

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Posted 11 months ago

“I enjoy the variety of flavors and health benefits Waterdrop offers! They are a top-notch company, and I can't wait to see what the future brings!”

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Posted 11 months ago

“I definitely drink more water now since I’ve become a member. I truly enjoy all your flavors to be honest.”

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Posted 11 months ago

“Love all the flavors but those iced tea ones are the bomb! Thank you for the new raspberry iced tea!!”

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Posted 11 months ago

“Love it all. The raspberry ice tea is very good. First time getting a glass bottle, I love it!!!”

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Posted 11 months ago

“I’ve been using Waterdrop for about 2 years now, and I can’t get enough! I absolutely love the new ice tea flavors! I’ve tried Peach and Raspberry and love them both! I also use Focus pretty much on a daily basis during the work week to give me that boost in concentration that I so desperately need! Can’t recommend Waterdrop enough.”

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Posted 11 months ago

“I like the products and continue to order.”

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Posted 11 months ago

“The drops are the perfect amount of flavor for my water. And knowing that there are vitamins and electrolytes just makes it even better!”

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Posted 11 months ago

“I love your products. They really do help me drink more water without any weird after taste like other drinks.”

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Posted 11 months ago

“Love these little cubes!!”

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Posted 11 months ago

“Very refreshing and light. It does not leave a bad or bitter taste in your mouth.”

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Posted 11 months ago

“Great as a gift!! 🎁”

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Posted 11 months ago

“Can't get enough of my Waterdrop cubes. I'm drinking so much water every day and tracking it on the app.”

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Posted 11 months ago

“Still happy with Waterdrop. Our stock of flavors at home continues to grow and we keep ordering. We’re hopeful the full line of microteas will be available in the US soon.”

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Posted 11 months ago

“Received my starter set in a timely way but…my bottle leaks when I shake it to dissolve my waters drop tablet. I notified customer service the next day who promptly wrote back promising action decision within 1 business day. One week later and a repeat attempt to contact customer service and I’ve not received a reply. To my taste, some of the flavors are yummy but others are not very palatable. Unfortunately, I cannot recommend.”

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Posted 11 months ago

waterdrop US is rated 4.7 based on 5,773 reviews