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waterdrop US Reviews

4.7 Rating 5,553 Reviews
93 %
of reviewers recommend waterdrop US
4.7
Based on 5,553 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
4.5 out of 5
Returns & Refunds
Returns Process
Could Be Better

Write Your review

Confused and unhappy. According to my invoice, I only received ONE of the flavors I ordered. I was sent two boxes of Cola, a box of Boost (which I strongly dislike) and some other random flavors like Love and Snow. The order was placed on 12/2 but didn't arrive until 12/30, delayed by almost a month. I'm on auto-order now, and if I get another box of random flavors, I will cancel. Far too expensive to spend money on grab bag boxes.
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Posted 10 months ago
I love snow! This could be my favorite!
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Posted 10 months ago
Very good thermoses
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Posted 10 months ago
I’m OBSESSED with these water drops! I have yet to find a flavor I don’t love, although mango prickly pear is my favorite. My only recommendation is to make the tabs easier to open-they get stuck often. Will continue to buy these!
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Posted 10 months ago
Not worth the price.
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Posted 10 months ago
Excellent customer service! I had a problem with a glass bottle I ordered, but Lynn solved it immediately. Thank you
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Posted 10 months ago
My favorite brand. Best water bottles! I love the designs and the ergonomic shape to them that makes them easier to carry. The glass makes for a comfortable drinking experience and the stainless steel bottles keep my drinks colder. I also love the cap options. My rating is 4 stars because the microdrinks have a bitter taste to them (from the vitamins) but the Iced Tea flavors are my favorite!! Will definitely buy the more flavorful microdrinks without the vitamins.
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Posted 10 months ago
The flavors are amazing and so natural! The bottle was gorgeous!
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Posted 10 months ago
I LOVE waterdrop. I have been using for about 2 years. I bought the value pack at the discounted price. I gifted a few boxes and kept the rest. I use one every day and two of my kids love it as well. The variety that came in the pack is excellent. SNOW is one of my new favorites. The tea variety is also so good, not too sweet at all, which I appreciate. Highly recommend this bundle.
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Posted 10 months ago
I didn’t receive everything I ordered. You didn’t send my thermal cup 14 oz that I also had in my order. I called you but , I didn get any response !!
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Posted 10 months ago
Very refreshing and taste great.
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Posted 10 months ago
I am obsessed!
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Posted 10 months ago
I absolutely love my ‘Lucy’. She tracks my water intake & reminds me to drink more water at set intervals.
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Posted 10 months ago
I love it. Keeps my hydrated!
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Posted 10 months ago
All the items were perfect! Most were Christmas gifts, and they were happily received. I am so appreciative of the support and encouragement of waterdrop - I want to drink more water, and I do. Thank you!
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Posted 10 months ago
Great hydration!
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Posted 10 months ago
I have been buying Waterdrop microdrinks for a year and half. The quality and great taste of many of the flavors have definitely increased my water intake. I also love being able to receive club points for items purchased and occasionally the free gifts with purchases.
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Posted 10 months ago
I love love love the glass bottles!
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Posted 10 months ago
ok some expiration dates to close to expiring taste a little too old
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Posted 10 months ago
Order was delayed but was given a few drinks and a bottle as an apology which was much appreciated. They threw in a lemon tea and it's my absolute new favorite. Light and refreshing, it's definitely helped me drink more water. The Kola was disappointing-like a sweeter, flat and watered down cola. I thought it would help the soda cravings but it's a little off. But other than that love these drops!
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Posted 10 months ago
waterdrop US is rated 4.7 based on 5,553 reviews