waterdrop US Reviews

Name: waterdrop US
Address: Waterdrop Microdrinks, LLC, 200 S Wacker Drive, Suite 3100, Chicago, IL 60606, ,, Wien
Rating: 4.70

4.7 Rating 5,496 Reviews

93 %

of reviewers recommend waterdrop US

4.7

Based on 5,496 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

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waterdrop US 5 star review on 11th September 2024

4126

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been loving all of the products. Some flavors more than others, but once I find my favorites, I keep buying them.”

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Posted 9 months ago

“My favorite place to get water flavor.”

waterdrop US 5 star review on 11th December 2023

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Posted 9 months ago

“Always pleased with their products.”

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Posted 9 months ago

“I love my Waterdrop products!”

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Posted 9 months ago

“I love these products. I drink more water since I started using waterdrop.”

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Posted 9 months ago

“I love all of the glass bottles, very beautiful.”

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Posted 9 months ago

“everything I've tried tastes great and is getting me to drink more water daily”

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Posted 9 months ago

“Great product and a wonderful way to remind myself to stay hydrated!”

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Posted 9 months ago

“Love that these aren’t too sweet but have just enough flavor to make your water interesting. I bought a bunch of flavors to try them all out to figure out my favorites after getting a sample kit in a subscription box. I splurged on the ultimate hydration set and I’ve had a good time testing them all out. So far I really like all of them except the cola and the lime ones. The iced teas are my favorite. Free gifts with purchase were an awesome perk and they were so nice, definitely not throw-away items. There was also a holdup with the timely shipping of one of my orders and the company made it right without me even asking, so that speaks volumes for how they care for their customers. Will definitely be buying more when I get low!”

waterdrop US 5 star review on 10th December 2023

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Posted 9 months ago

“Snow is my favorite flavor of waterdrop!!!”

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Posted 9 months ago

“I love the teas, cups, and a few other items. The peach tea and lemon tea are by far my favorite and I have tried almost everything.”

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Posted 9 months ago

“The Koko Pina is wonderful! Water drop has definitely helped me drink more water!”

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Posted 9 months ago

“So I really, really like waterdrop. I only shop about twice a year for the “big sales”. I see Sam’s club sells it now, for way cheaper than I got it online. Slightly irritating..but I’ve learned to buy at Sam’s club now”

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Posted 9 months ago

“Excellent!!!”

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Posted 9 months ago

“I can’t live without water drop love tea! Hot or cold!”

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Posted 9 months ago

“Love their products, and they have awesome customer support -- had an issue with an order once, and they were so fast and so accommodating in their response. Great company with great people in it, thank you so much!!”

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Posted 9 months ago

“Ever since the first day I tried Waterdrop, I have been using it every day. Often multiple times a day. I have tasted most of the flavors and figured out which ones I want to keep ordering. I've even taken them with me for travel, which helps immensely with hydration because airplanes are notoriously dehydrating. I appreciate the variety of flavors. I hope the SNOW flavor becomes a regular thing instead of seasonal.”

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Posted 9 months ago

“I ordered on Nov 27th. Tomorrow is December 7th and my order is not shipped and still says unfulfilled on their website. I get a generic auto response from their customer service. Had positive experience with this company initially... not anymore, wouldn't recommend.”

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Posted 9 months ago

“I never received my order.”

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Posted 9 months ago

“I drink more water & drink very few sugary drinks because of waterdrop”

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Posted 9 months ago

waterdrop US is rated 4.7 based on 5,496 reviews