waterdrop US Reviews

Name: waterdrop US
Address: Waterdrop Microdrinks, LLC, 200 S Wacker Drive, Suite 3100, Chicago, IL 60606, ,, Wien
Rating: 4.69

4.7 Rating 5,775 Reviews

93 %

of reviewers recommend waterdrop US

4.7

Based on 5,775 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

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waterdrop US 5 star review on 15th April 2025

4171

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am very happy with it.”

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Posted 3 years ago

“Beautiful bottle design. Fun way to drink needed liquids”

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Posted 3 years ago

“We really like these. The only problem is with shipping. None of my orders have come correctly. Always something missing or send the wrong things.”

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Posted 3 years ago

“Has helped me drink more water! Love that it's not sweet, just a hint of flavor. Wish they were slightly cheaper though.”

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Posted 3 years ago

“Overall, I am in love. But, the taste of Shiro was not good and I ended up giving it away. The bottle would also be better if you created a straw for it or lid that you can sip from.”

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Posted 3 years ago

“I enjoy all the flavors.”

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Posted 3 years ago

“I love the convenience of waterdrop. I like the portability and packaging. So far the Youth is my favorite. The Glow is pretty good too.”

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Posted 3 years ago

“The designs are gorgeous. I love the simplicity of the glass carafe with a glass and a glass straw on my desk. Love the newest flavor is one of my favorites along with boost and youth.”

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Posted 3 years ago

“Really enjoying all the flavors. There isn't one I don't like and a few I love. The bottle is beautiful and the sleeve is fantastic. The straws were a lively freebie. My order actually got lost and customer service worked through it with me because we didn't think it was going to be delivered. I'm so glad it just showed up randomly because I love it!. Already placed a second order 😊”

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Posted 3 years ago

“Totally encourages me to drink more water. Feel like I’m putting something extra good with my water. Wish it dissolved quicker and better. Hard to use with a cup.”

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Posted 3 years ago

“I love the idea that you give samples so I don’t have to try the full pack and not like them it’s not a waste now I know what I like within wasting money!”

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Posted 3 years ago

“Love the love drops”

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Posted 3 years ago

“To say my Mom and I are obsessed is an understatement! I bought her the purple Boost steel bottle and we just got Shiro today. She loves Zen 💛 and I love Youth 🧡. We tried Shiro tonight and it’s pretty amazing! These steel bottles keep the water cold ALL day!”

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Posted 3 years ago

“Of ALL the flavors, I enjoyed ZEN the LEAST. I understand comments regarding the Stevia taste. But all in all, I found them pleasant enough to order a full set - I don't like plain water, and I use the Arbonne Fizzy sticks (because they also have caffeine for an afternoon pick-me-up) but they're 10-15 calories, and if I'm trying to fast, that's a no-no. I LOVED the other three in the sampler pack - looking forward to my new order.”

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Posted 3 years ago

“Slightly wasteful per drop and a bit expensive, but great rewards, taste, and quality so overall very worth it!”

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Posted 3 years ago

“Just adding that little drop of goodness is making me drink water now”

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Posted 3 years ago

“Product was good; better than expected. Still unable to completely replace plain water with it as it’s too “vitaminy”, but it’s definitely the best water flavor additive I’ve tried so far. Especially happy that it doesn’t contain any artificial sweeteners.”

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Posted 3 years ago

“I usually am a 5 star person because the product is amazing there is no questions about that. Unfortunately my latest order forgot to get picked up with their transporter to usps and it took almost 3 weeks to get my order and could not reach anybody in customer service for a week on every platform.”

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Posted 3 years ago

“I'd been looking for a way to drink more water, but needed clear options since I have Invisalign that can stain with other water additives. The sampler pack was a great way to try some of the flavors. Wish I could have mixed and matched my 4 packs, and the price per glass is a little steep, but it led to another order of my favorite flavors.”

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Posted 3 years ago

“Amazing!!!Love all flavors.”

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Posted 3 years ago

waterdrop US is rated 4.7 based on 5,775 reviews