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waterdrop US Reviews

4.7 Rating 5,503 Reviews
93 %
of reviewers recommend waterdrop US
4.7
Based on 5,503 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
4.5 out of 5
Returns & Refunds
Returns Process
Could Be Better

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Love the raspberry flavor. Also love not using plastic bottles!
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Posted 2 years ago
Love these products. The flavors are delicate but definitely there. I love the health benefits along with drinking more water.
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Posted 2 years ago
I've thoroughly enjoyed your waterdrop products. The recent purchase of the large waterbottle and carafe did not disappoint! They are beautiful and make me feel Pampered. One of my attempts at self-care. We all need more of that! 😊
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Posted 2 years ago
Sky is amazing! Sad it is limited edition, but makes it more exciting for things to come! Steel bottles are my favorite bc I love cold water, it’s all I drink. I never had a problem drinking water it’s just boring, so I would look for other things to drink, but the other things have a ton of dye, fake ingredients, or a ton of sugar. I love how waterdrop can be subtle or you can increase the flavor by adding a second drop, even becoming a mixologist and trying different drops together! Overall this is a 10/10 and am excited to see what’s next! Already got my sister and mom into it… hehe.
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Posted 2 years ago
Helps me drink more water.
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Posted 2 years ago
perfect everything arrived without problems
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Posted 2 years ago
The set came wide open, it looked like the seal had been cut - kind of disappointing. But the bottle and set were in tact and began to enjoy the waterdrops. However, BOOST made me nauseous. Which the cause of my 3 star review. When I emailed to see if I could make an equal substitution for BOOST in the set I was told it could not be done. While I understand it would take time to swap out one item the fact that this item made a customer nauseous seems that this request would be reasonable. Unfortunately I'm not wealthy so therefore I'm not willing to pay for waterdrops individually which what I would be forced to do. So goodbye Waterdrop.
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Posted 2 years ago
My hydration game has CHANGED!!! This water helps me so much with everything. Mood, skin, hair. When my stash gets low...I actually panic :)
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Posted 2 years ago
I recently placed my first order of WaterDrop and after waiting past the expected delivery date accordingto the website, contacted the customer service department for an estimated shipping date as i was excited to try WaterDrop. After a little research the customer service representative found out that my order was delayed due to a mixup in my address and not only had my order shipped out that same day, but added an extra mystery box to help make up for the shipping delay. Best customer service ever! And yes, they were worth the wait and I've already placed my second order!
waterdrop US 5 star review on 29th June 2022
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Posted 2 years ago
New to the product and still trying to figure out what I like
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Posted 2 years ago
I hated it. It felt like drinking potpourri
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Posted 2 years ago
I had wonderful customer service. The products are also very nice quality and delicious. I called customer service and they called me back, not knowing.who I was. Definitely have nothing but good thingsto say about this.company, and.its products.
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Posted 2 years ago
Excellent flavors and beautiful bottle
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Posted 2 years ago
I tried Waterdrop for the first time and it did not disappoint! Love being able to get my hydration levels up and their products are packaged beautifully. Love my new Flair bottle!
waterdrop US 5 star review on 29th June 2022
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Posted 2 years ago
All of my recent purchases have been great. Love the flavors!
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Posted 2 years ago
Awesome. Love your products!
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Posted 2 years ago
I've totally fallen in Love with WATERDROP & all of your products!! I was having such a hard time drinking water before and was drinking sugary juices but trying to dilute them but now thanks to WATERDROP I've been drinking so much water (it's the only thing I drink) & im just feeling so much better overall. I tried to take a sip of one of my old diluted drinks the other day just to see what it would taste like and I couldn't even drink it! All I want now is my beautiful fancy WATERDROP bottle and my little flavor cubes. Thank you!!
waterdrop US 5 star review on 29th June 2022
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Posted 2 years ago
Love the refreshing flavors to spice up my water and think it’s great that it’s all natural with vitamin boosting benefits!
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Posted 2 years ago
Flavors are interesting and I really enjoy these drinks! I would give waterdrop a 5th star if the packaging were more eco friendly -- each waterdrop is individually wrapped which adds up to a lot of plastic.
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Posted 2 years ago
So refreshing and makes it easy to drink all of the water!
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Posted 2 years ago
waterdrop US is rated 4.7 based on 5,503 reviews