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waterdrop US Reviews

4.7 Rating 5,563 Reviews
93 %
of reviewers recommend waterdrop US
4.7
Based on 5,563 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
4.6 out of 5
Returns & Refunds
Returns Process
Could Be Better

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It was ok but I thought it would be sweeter
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Posted 4 months ago
Love this company. And the products are delicious. Very handy to replace aspects that may degrade over time.
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Posted 4 months ago
I love Waterdrop. I don't enjoy plain water, but I also don't want to drink bottled water. Waterdrop solves both of those problems, and I like that they take back the plastic pods (and give points for returning them). I wish I would exchange my points for drops, though. Oh, and the bottles and accessories are lovely.
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Posted 4 months ago
The orange and grapefruit flavors are my absolute favorites. I have ordered at least 10 different flavors but I think it will be orange and grapefruit only from now on.
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Posted 4 months ago
I recently orderes the new Lemon Trio, and i am in LOVE with the lemon flavor. I love drinking lemonade in the summer but often don't love the sugar that it comes with, so this was a timely offering. I've already re-ordered so I have plenty for the rest of summer.
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Posted 4 months ago
I ordered LemonLime and did not receive that flavor. I got lime- green coffee.
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Posted 4 months ago
I did enjoy most of the flavors, but the blueberry tea was a bit different.
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Posted 4 months ago
Love all the flavors!!
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Posted 4 months ago
This is my very favorite. Drink it daily, I make it with seltzer water. It’s refreshing and I love, love, love it. Does it taste exactly like a Coke? No. But it’s def cola inspired, it is delicious, and I have anxiety about when they stop making it again as I don’t like anything else nearly as much.
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Posted 4 months ago
Excellent
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Posted 4 months ago
Good collection of flavored drink. Lightweight and refreshing.
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Posted 4 months ago
I appreciate that water drop does not add extra sugar to sweeten. However I don’t like the use of artificial sweeteners and would prefer an option that uses natural sweeteners ie honey, monk fruit, dates…etc. I would like to see a more eco-friendly packaging as well.
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Posted 4 months ago
Overall, excellent flavors (3-5 stars)
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Posted 4 months ago
The product is great- there was an error with my previous order that was fixed right away. Very impressed with the customer service!
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Posted 4 months ago
These flavor enhancers are getting better and better! I love this brand!
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Posted 4 months ago
I like the waterdrop cubes because they do not have the any suger in them and they refreshing and bottle are nice because they hold a lot of water and the flip top lid is easy to open
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Posted 4 months ago
Love all of their drinks and bottles!
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Posted 4 months ago
Love them!!! Alot of flavors, some better than others but once you find the ones you love , your hooked!! My hubby was skeptical but now he loves them. We love the ice teas, lemon & orange..these actually help me drink more water..
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Posted 4 months ago
Overall great products. Just read all ingredients.
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Posted 4 months ago
Love the products, helps me keep up my water intake
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Posted 4 months ago
waterdrop US is rated 4.7 based on 5,563 reviews