waterdrop US Reviews

Name: waterdrop US
Address: Waterdrop Microdrinks, LLC, 200 S Wacker Drive, Suite 3100, Chicago, IL 60606, ,, Wien
Rating: 4.69

4.7 Rating 5,775 Reviews

93 %

of reviewers recommend waterdrop US

4.7

Based on 5,775 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

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waterdrop US 5 star review on 15th April 2025

4171

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love the product (especially the grapefruit!), and it definitely gets me to drink more water. The only downside is that there's no store near me to return the packaging to for recycling. Unfortuantely the general recycling of plastics in my area of the US is sort of a joke these days. If your program is doing better, a mail-in program to a domestic store wouldn't be a miss. About your service, while as noted below my service was delayed for an internal reason, your team was very good about communicating that fact and managing expectations.”

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Posted 9 months ago

“We love the flavors. My husband is drinking more water nowz.”

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Posted 9 months ago

“Great flavors and makes starting hydrated easy”

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Posted 9 months ago

“This is the only thing I drink. I have tried other brands of powders, drops and these cubes are amazing. The tastes is great and easy to use. I find myself drinking more water than I ever have”

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Posted 9 months ago

“I love the idea of getting all my flavors at once! :) My case was empty but no longer!”

waterdrop US 5 star review on 22nd July 2024

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Posted 9 months ago

“Love this company. And the products are delicious. Very handy to replace aspects that may degrade over time.”

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Posted 9 months ago

“I love Waterdrop. I don't enjoy plain water, but I also don't want to drink bottled water. Waterdrop solves both of those problems, and I like that they take back the plastic pods (and give points for returning them). I wish I would exchange my points for drops, though. Oh, and the bottles and accessories are lovely.”

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Posted 9 months ago

“The orange and grapefruit flavors are my absolute favorites. I have ordered at least 10 different flavors but I think it will be orange and grapefruit only from now on.”

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Posted 9 months ago

“I recently orderes the new Lemon Trio, and i am in LOVE with the lemon flavor. I love drinking lemonade in the summer but often don't love the sugar that it comes with, so this was a timely offering. I've already re-ordered so I have plenty for the rest of summer.”

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Posted 9 months ago

“Love all the flavors!!”

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Posted 9 months ago

“This is my very favorite. Drink it daily, I make it with seltzer water. It’s refreshing and I love, love, love it. Does it taste exactly like a Coke? No. But it’s def cola inspired, it is delicious, and I have anxiety about when they stop making it again as I don’t like anything else nearly as much.”

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Posted 9 months ago

“Excellent”

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Posted 9 months ago

“Good collection of flavored drink. Lightweight and refreshing.”

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Posted 9 months ago

“Overall, excellent flavors (3-5 stars)”

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Posted 9 months ago

“The product is great- there was an error with my previous order that was fixed right away. Very impressed with the customer service!”

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Posted 9 months ago

“These flavor enhancers are getting better and better! I love this brand!”

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Posted 9 months ago

“I like the waterdrop cubes because they do not have the any suger in them and they refreshing and bottle are nice because they hold a lot of water and the flip top lid is easy to open”

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Posted 9 months ago

“Love all of their drinks and bottles!”

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Posted 9 months ago

“Love them!!! Alot of flavors, some better than others but once you find the ones you love , your hooked!! My hubby was skeptical but now he loves them. We love the ice teas, lemon & orange..these actually help me drink more water..”

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Posted 9 months ago

“Love the products, helps me keep up my water intake”

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Posted 9 months ago

waterdrop US is rated 4.7 based on 5,775 reviews