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waterdrop US Reviews

4.7 Rating 5,550 Reviews
93 %
of reviewers recommend waterdrop US
Company Reviews Product Reviews
43,005
 Metrics Info
4.7
Based on 5,550 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
4.5 out of 5
Returns & Refunds
Returns Process
Could Be Better
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IVAN
Verified Buyer
“Me encantaron!, se sienten muy naturales y refrescantes.”
Helpful Report
Posted 3 months ago
Lisa
Verified Buyer
“Some of the flavors taste really good! It's definitely helping me drink more water which was my goal. Thank you Waterdrop! I also love my new water bottle! Pretty and good quality!”
Helpful Report
Posted 3 months ago
Bunny
Verified Buyer
“I have not received this order yet”
Helpful Report
Posted 3 months ago
Susan
Verified Buyer
“I like the flavors and choices of Waterdrop. I thought that I was hooked on the glass water bottle. I even purchased the ice cube tray that makes ice cubes that fit the bottle. I could not get used to drinking tepid water and have since returned to my former water bottle with the large opening so I can add ice cubes. I should have predicted this but I was taken in by the advertising. Thank you.”
Helpful Report
Posted 3 months ago
Anonymous
Verified Buyer
“They changed to packaging and text on the package so I thought I was buying a new flavor of passion fruit but it turns out it’s just the sky flavor that I already have re branded with less communication 😞”
Helpful Report
Posted 3 months ago
Rob
Verified Buyer
“Easy to use and tastes great.”
Helpful Report
Posted 3 months ago
Tabitha
Verified Buyer
“Great taste and has me drink more”
Helpful Report
Posted 3 months ago
Kimberly
Verified Buyer
“I love waterdrop so much! I especially love the original flavor cubes (love, zen, focus, youth, breeze - and my all-time favorite - peach iced tea! I started with a glass edition bottle but I dropped it and it broke (SO SAD) so I moved over to the steel edition tumbler... so I never have to stop drinking my yummy water drop water!”
waterdrop US 5 star review on 26th July 2024 waterdrop US 5 star review on 26th July 2024
Helpful Report
Posted 3 months ago
Katherine
Verified Buyer
“Love the refreshing new flavors.”
Helpful Report
Posted 3 months ago
Cathy
Verified Buyer
“Did not like Koko Pina at all, felt rather slick. Flair was my favorite.Blackberry was okay. Ive ordered some additional flavors to try.”
Helpful Report
Posted 3 months ago
Robert
Verified Buyer
“These are tasty water solutions that help me drink more water daily.”
Helpful Report
Posted 3 months ago
Kirsten
Verified Buyer
“I drink much more water with waterdrop! I have some favs, some flavors that I don’t like… but I’ve been using for a couple of years now!”
Helpful Report
Posted 3 months ago
Tim
Verified Buyer
“Awesome flavor!”
Helpful Report
Posted 3 months ago
Asally
Verified Buyer
“I enjoyed all the flavors and I can even get good flavored water even up to 35 ounces with one fire but I really miss the SKY flavor: that was my absolute fave. Please bring it back.”
Helpful Report
Posted 3 months ago
Anonymous
Verified Buyer
“I'm usually happy with my purchases. I have a few favorites and love your company. That said, I was disappointed over the citrus flavors I tried for the first time. The Lemon, Grapefruit and lemon lime were all sweet! Too sweet! For tart fruits, I was expecting them not to be that sweet. I usually put all my water drop cubes in 12oz water. I tried putting them in 16oz but it was way too sweet still. I had to break them in pieces to consume them. The Orange flavor was great! But I don't think I'll purchase the other 3 flavors again. Some things should stay the way they were created. Thank you for all you do! I know you work hard.🙌”
Helpful Report
Posted 3 months ago
Larry
Verified Buyer
“I found the taste to be very unsatisfying, bordering on undrinkable. Making matters worse, the company’s return policy where they can’t issue a shipping label is absurd for an e-commerce site. Overall, product and company have left a pretty poor impression.”
Helpful Report
Posted 3 months ago
Athena
Verified Buyer
“I'm really loving these flavors for waterdrop. They are never too strong. It makes drinking water very enjoyable.”
Helpful Report
Posted 3 months ago
Diana
Verified Buyer
“I love the ease of waterdrop. It packs the perfect flavor and I feel hydrated. On super humid and hot days I feel great.”
Helpful Report
Posted 3 months ago
Heather
Verified Buyer
“Love there are bundles and pick your own options”
Helpful Report
Posted 3 months ago
Carrie
Verified Buyer
“I will be returning most of the order unfortunately”
Helpful Report
Posted 3 months ago
waterdrop US is rated 4.7 based on 5,550 reviews
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