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waterdrop US Reviews

4.7 Rating 5,563 Reviews
93 %
of reviewers recommend waterdrop US
Company Reviews Product Reviews
43,041
 Metrics Info
4.7
Based on 5,563 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
4.6 out of 5
Returns & Refunds
Returns Process
Could Be Better
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Nancy
Verified Buyer
“Love them all!”
Helpful Report
Posted 3 months ago
Melanie
Verified Buyer
“The new summer flavors: grapefruit, lemon and orange are delicious! Grapefruit being my favorite of the three. Will order more before they go away.”
Helpful Report
Posted 3 months ago
Matthew
Verified Buyer
“I LOVE NERO!!!! Nero never disappoints! NERO is one of my everyday drops. Highly recommend!”
Helpful Report
Posted 3 months ago
Brittany
Verified Buyer
“So far I’ve only tried the raspberry elderflower that I really like! Am wanting to try Sky or peach ginger next!”
Helpful Report
Posted 3 months ago
Anonymous
Verified Buyer
“I really have been enjoying all the flavors I’ve tried. Been using waterdrop everyday for about a month. It’s easy and motivates me to hit my daily water consumption goals.”
Helpful Report
Posted 3 months ago
Shirley
Verified Buyer
“We discovered waterdrop when we were visiting the mall of America. I am so glad as I have struggled to drink more water and especially tried to find electrolight mixes that I could stand. I am loving waterdrops in my water. I especially like the lemon and my husband likes the orange. We have tried several other flavors, but the orange and lemon are the favorites. I will be using the cherry when I do the 60 mile Komen breast cancer walks later this fall.”
Helpful Report
Posted 3 months ago
Sherry
Verified Buyer
“I love Waterdrop! The flavors make drinking water a joy. And I am avoiding artificial sweetners so these are perfect. I always have some Waterdrops stashed in my bags for easy, on the go sipping!”
Helpful Report
Posted 3 months ago
Daniel
Verified Buyer
“Very happy to find COLA back on the list of waterdrop flavors available. I was not overly impressed by COLA the first time I tried it, but when I finished the 16 ounce drink I had made, I found that this is a very suitable substitution for someone who can no longer drink soda. Now it is one of my favorites. Love the product, please keep it going.”
Helpful Report
Posted 3 months ago
Sarah
Verified Buyer
“A great way to stay hydrated. The flavors of the drops are great”
Helpful Report
Posted 3 months ago
Randy
Verified Buyer
“I was not thrilled with the taste of the melon flavor. Having to buy flavors that don’t appeal to me is a turnoff since I can’t return it. I wish I could get a better plan structured so i can choose 3 of my own liking.”
Helpful Report
Posted 3 months ago
Jenni
Verified Buyer
“I love just about everything I’ve ever ordered from Waterdrop, however one of the bamboo caps that came with a bottle does not fit the bottle and will come off if grabbed by the cap. I’ve had lots of water spills with this. The other pull up cap I bought fits but doesn’t circulate air well and so you can’t take more than a sip of water at a time. I use the pull up lid like a cap, not really what I was looking for. The bottles are beautiful and I love them, just need better lid solutions.”
Helpful Report
Posted 3 months ago
Michelle
Verified Buyer
“The teas are my favorite. I ordered the 4 pack to try out the raspberry (I love the other 3 flavors). I don’t really care for the raspberry. I can’t put my finger on it-it is just not as good as other 3.”
Helpful Report
Posted 3 months ago
IVAN
Verified Buyer
“Me encantaron!, se sienten muy naturales y refrescantes.”
Helpful Report
Posted 3 months ago
Lisa
Verified Buyer
“Some of the flavors taste really good! It's definitely helping me drink more water which was my goal. Thank you Waterdrop! I also love my new water bottle! Pretty and good quality!”
Helpful Report
Posted 3 months ago
Bunny
Verified Buyer
“I have not received this order yet”
Helpful Report
Posted 3 months ago
Susan
Verified Buyer
“I like the flavors and choices of Waterdrop. I thought that I was hooked on the glass water bottle. I even purchased the ice cube tray that makes ice cubes that fit the bottle. I could not get used to drinking tepid water and have since returned to my former water bottle with the large opening so I can add ice cubes. I should have predicted this but I was taken in by the advertising. Thank you.”
Helpful Report
Posted 3 months ago
Anonymous
Verified Buyer
“They changed to packaging and text on the package so I thought I was buying a new flavor of passion fruit but it turns out it’s just the sky flavor that I already have re branded with less communication 😞”
Helpful Report
Posted 3 months ago
Rob
Verified Buyer
“Easy to use and tastes great.”
Helpful Report
Posted 3 months ago
Tabitha
Verified Buyer
“Great taste and has me drink more”
Helpful Report
Posted 3 months ago
Kimberly
Verified Buyer
“I love waterdrop so much! I especially love the original flavor cubes (love, zen, focus, youth, breeze - and my all-time favorite - peach iced tea! I started with a glass edition bottle but I dropped it and it broke (SO SAD) so I moved over to the steel edition tumbler... so I never have to stop drinking my yummy water drop water!”
waterdrop US 5 star review on 26th July 2024 waterdrop US 5 star review on 26th July 2024
Helpful Report
Posted 3 months ago
waterdrop US is rated 4.7 based on 5,563 reviews
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