waterdrop US Reviews

Name: waterdrop US
Address: Waterdrop Microdrinks, LLC, 200 S Wacker Drive, Suite 3100, Chicago, IL 60606, ,, Wien
Rating: 4.69

4.7 Rating 5,772 Reviews

93 %

of reviewers recommend waterdrop US

4.7

Based on 5,772 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how waterdrop US made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

waterdrop US 5 star review on 15th April 2025

4171

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Flavors are nice but not amazing. Youth flavor is my favorite and Boost is my least favorite. I do like the packaging and convenience.”

Helpful Report

Posted 3 years ago

“Actually, I have a question. What makes these drops different than Propel Water? Propel now has vitamins in there water too. I purchase the regular Propel Water in Black Cherry 🍒 & they come in a 12 pk for a little over $6. Just wondering the differences 🤔”

Helpful Report

Posted 3 years ago

“Great water bottles. Good flavors. Youth is my favorite. Customer service is not great with this company. They refuse to honor their own coupons and are unable to handle simple price adjustments.”

Helpful Report

Posted 3 years ago

“Would like to give 3.5 stars. I have placed 2 orders and had problems with shipping both times. Customer service was only responsive after posting publicly on social media. Products seem to be quality and my problems were resolved but I would have much rather have been able to do it privately. I will say the issue I had the 1st time was improved on with the 2nd order, so they do seem to be listening and making adjustments. Which means I will be giving them another chance.”

Helpful Report

Posted 3 years ago

waterdrop US is rated 4.7 based on 5,772 reviews