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waterdrop US Reviews

4.7 Rating 5,559 Reviews
93 %
of reviewers recommend waterdrop US
Company Reviews Product Reviews
43,028
 Metrics Info
4.7
Based on 5,559 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
4.6 out of 5
Returns & Refunds
Returns Process
Could Be Better
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Amy
Verified Buyer
“Their flavors are amazing!”
Helpful Report
Posted 1 year ago
Ashley
Verified Buyer
“Loving the new flavor formulas!”
Helpful Report
Posted 1 year ago
Laura
Verified Buyer
“I have been using Waterdrops for 15 months. I love them! My increase of water has made me Feel so much better’. Thank you Waterdrop!”
Helpful Report
Posted 1 year ago
Lacy
Verified Buyer
“Love the variety and convenience.”
Helpful Report
Posted 1 year ago
Jennifer
Verified Buyer
“I got one for my daughter and another for me. She’s seen mine and I’ve gotten a metal one for her and she saw the glass one and wanted it. Loves it!”
Helpful Report
Posted 1 year ago
Kelly
Verified Buyer
“Love water drop! Very good tasting very easy to use and no sugar!! Really helps me drink more water. The individual wrapped packages are ok for travel but sometimes hard to unwrap and waste of plastic that cant be great for the environment. A way to purchase in bulk with no individual wrapping would be great.”
Helpful Report
Posted 1 year ago
Teresa
Verified Buyer
“Love Waterdrop”
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Posted 1 year ago
Victoria
Verified Buyer
“Great durability and design!”
Helpful Report
Posted 1 year ago
Jodi
Verified Buyer
“I love the pure ingredients of Waterdrop. The flavor combinations are light and refreshing.”
Helpful Report
Posted 1 year ago
Susan
Verified Buyer
“Beautiful glasses, delicious water flavors, perfect for party!”
waterdrop US 5 star review on 4th July 2023
Helpful Report
Posted 1 year ago
Stacie
Verified Buyer
“I tasted the boost in the flavor pac with my first purchase. It is a great flavor, so I purchased it once again! I’m”
Helpful Report
Posted 1 year ago
Jessica
Verified Reviewer
“I have 2 glass bottles, a 20oz & a 34oz. They are gorgeous to look at but they are impossible to clean properly. Some of the drink tablets leave a colored residue on the inside of the bottle that is nearly impossible to get oft due to the bottle shape. I've emailed the company and was suggested to use rice or coarse salt inside the bottle to scrub it, doesn't work. The other suggestion was for me to buy their bottle brush. Clever marketing ploy by the company. The caps are impossible to get properly clean as well, I was using my 34 oz bottle daily and a good rinse before bed was good for it until I used one of the residue causing tablets. The inside of my bottle is stained orange now. I left my lid and bottle on my counter, open while I was away for the weekend, and now there's black stuff growing at the bottom of the bottle and I can't get it off, also its on the inside of the lid where you cannot get any kind of cloth or sponge to clean it off. The "insulation sleeve" is a joke, it doesn't keep the water any colder for any longer than not using it. Tossing these bottles and I'm going to go back to my Owala Freesip. I will say that I do like the flavor tablets, so that's a plus. The photos I've included arr of the black stuff growing in the lid and inside the bottom of my bottle and of the staining on the inside of my bottle.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Thanks to waterdrop, I stay hydrated. I love waterdrop!”
Helpful Report
Posted 1 year ago
Susie
Verified Buyer
“Such an amazing product! All the flavors are so tasty and it makes me drink way more water.”
Helpful Report
Posted 1 year ago
Janell
Verified Buyer
“Waterdrop is an excellent company with great customer service. The products I've purchased from them have been top-notch, especially the steel bottles.”
waterdrop US 5 star review on 30th June 2023
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Love both flavors Love and Youth. My struggling to peel off the tape from a tiny cube and wished to increase 15-20 cubes per container as I drink 16 oz of water with two cubes twice a day daily. Also wish to send customers farther date expirations instead of a few months. I received my orders on March 2023 and the box showed the date expiration on May 2023.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“LOVE Waterdrop. I’ve always had trouble with drinking enough water everyday. I’ve tried the powders, and found them to be to sweet. Some have artificial sweetener. I found waterdrop and it’s a game changer. I drink about 4 20oz bottles of water a day. Easily!”
Helpful Report
Posted 1 year ago
Ron
Verified Buyer
“Most things related to the product are fine. A couple of items of note. If I don't drink a mixture for a while after making it, I sense the flavor dissipates and not as good, even though it's OK. The water bottle I purchased discolored on the inside at the surface of the mix after making the grapefruit electrolyte. Not that it really matters, but just noticed it. But the bottle works well for this type of hydration.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“These are all of my favorite flavors. I take advantage when any of them are on the 3+1 deal. Helps me meet my hydration needs and I'm spending about the same as I would be on my other products.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Absolutely love waterdrop.”
Helpful Report
Posted 1 year ago
waterdrop US is rated 4.7 based on 5,559 reviews
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