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waterdrop US Reviews

4.7 Rating 5,559 Reviews
93 %
of reviewers recommend waterdrop US
4.7
Based on 5,559 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
4.6 out of 5
Returns & Refunds
Returns Process
Could Be Better

Write Your review

Well, I hate to say all this but one great thing is that I love the product! ...IF ...it would just get here! It sucks my very first experience w/waterdrop: ordered on 4/16, now May 2, still no order! Had to reorder 2 times. Had no luck getting 15% off 1st timer order & $15. off thru friend referral nor did my friend NOT receive 1000 points for referring! Company did put pts on both our accounts after my several emails so hat was great of them. I just hope in the future they have enough inventory n fast process service to get my next order out & receive it in 3-6 days as promised! I see Walmart has only some of waterdrop flavors but a slim variety to choose from, but an option if needed. So... for a great product ☆☆☆☆☆! For rec'ing product quickly _____, no stars! For cust. sv. ☆☆, because of several back n forth emails! But....will order again! What can I say: Gotta have it!👍👍
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Posted 1 year ago
Love these drops! I use them daily to remain hydrated. There are so many great flavor combinations to choose from. Breeze, Zen and Boost are my favorites!
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Posted 1 year ago
Not as strong as other water drops, but tastey raspberry flavor. Will order again.
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Posted 1 year ago
Love these! They are awesome and make drinking water fun!
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Posted 1 year ago
Waterdrop is the easiest company to deal with! Orders can be placed easily online with the super easy-to-navigate website. My order arrived quickly, safely, and complete. I couldn't be happier with my water bottle and drops.
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Posted 1 year ago
I absolutely love these carafes because I know how much water I drink. I get lots of compliments on zoom meetings about them. They and the glasses are more professional than water bottles.
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Posted 1 year ago
Isabella was great !! She has an excellent customer service !! 10 stars !
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Posted 1 year ago
I have yet to receive my order. Ordered at least a month ago and still waiting
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Posted 1 year ago
Love. Love!!!
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Posted 1 year ago
Love both flavors.
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Posted 1 year ago
Very pretty bottle, love the double walled so it stays cold!
waterdrop US 5 star review on 27th April 2023
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Posted 1 year ago
Waterdrop creates great products that make you want to drink more water. They have definitely helped me stick with my goal for staying hydrated.
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Posted 1 year ago
The tea thermos and water bottles are pretty, user friendly and utilized every day. My top flavor waterdrop cubes: 1. SKY - the absolute best flavor ever!! I reordered a lot. Next in line are GLOW, FOCUS & ZEN. Each of these flavors so very yummy and light
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Posted 1 year ago
Love love love this company and product! If you haven't tried it what is stopping you!!❤️❤️
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Posted 1 year ago
Waterdrop is amazing - it has transformed how I consume beverages! I mostly drink just water (with a Mircro Drop of course). I don't miss soda or juices. I don't miss sugary sports drinks. Waterdrop adds all the flavor I need to water. And the customer service is top-notch!
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Posted 1 year ago
I am obsessed with my waterdrops! I drink so much water now. I have so many favorite flavors and I love that I can easily bring them anywhere to enhance my beverages.
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Posted 1 year ago
Love Love Love! Flavors are subtle but just enough to keep me drinking more water daily. My favorite is the watermelon so far!
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Posted 1 year ago
I did not like 2 of the flavors. I only liked the Mango one.
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Posted 1 year ago
Youth has a great flavor, wonderful first thing in the morning to get your day started.
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Posted 1 year ago
I love the waterdrop cubes and the flavors. Not sweet, all natural.
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Posted 1 year ago
waterdrop US is rated 4.7 based on 5,559 reviews