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waterdrop US Reviews

4.7 Rating 5,559 Reviews
93 %
of reviewers recommend waterdrop US
Company Reviews Product Reviews
43,036
 Metrics Info
4.7
Based on 5,559 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
4.6 out of 5
Returns & Refunds
Returns Process
Could Be Better
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Anonymous
Verified Buyer
“I haven't used the straws yet, but they look amazing. I ordered the frosted black one for my boyfriend in Canada since he can't get it delivered there. I ordered the RELAX bottle for myself but ended up not liking the design in person. Instead of returning the RELAX I'm going to give it away to a co-worker instead and decided to order something else. So far I've only tried two of the flavors (FOCUS & BOOST). Enjoying them so far, although Boost's flavor is a bit stronger. I didn't drink all the flavored water and it went warm, so I believe it is definitely better to drink it cold. I also think because I don't have the 20oz bottle, I may have used more water, which made the flavors not too overpowering. I can't wait to try and mix/match some of the flavors as well. I was really excited to order the items but didn't realize it would take about a week or so to get to me. It looks like it originated from IL and took over a week to get to CA. I will need to plan my orders accordingly. I am also looking forward to ordering more bottles.”
Helpful Report
Posted 2 years ago
Esterlyn
Verified Buyer
“This order was delivered almost a week late. The delivery person didn’t deliver to the front door which was very disappointing since our house is located at a very busy street and it could have been stolen. I’m just happy to have finally received it. Undamaged.”
Helpful Report
Posted 2 years ago
Anya
Unverified Reviewer
“First time trying water drop in the shiro flavor and it’s delicious I definitely will be purchasing again”
Helpful Report
Posted 2 years ago
Glenda
Verified Buyer
“Love the flavor, refreshing, always use it in my water.”
Helpful Report
Posted 2 years ago
Kay
Verified Buyer
“I love the Nero and Flair. They are my new favorite. The flavor is wonderful”
Helpful Report
Posted 2 years ago
Olive
Verified Buyer
“I love these little cubes! Lovely flavors and nothing artificial.”
Helpful Report
Posted 2 years ago
Crystal
Verified Buyer
“I recently turned 40 and need to drink more water. I hate those packet things. They taste fake and too sweet. I love cucumber muddled water, but I can never drink the batch quick enough before it gets gross. I came across this in a Facebook reel and thought why not. I don't LOVE all the flavors, but I like all but 1. And that one is good mixed with other flavors. Even if I didn't like ANY of the flavors, the bottle in itself is totally worth it. It legit keeps my water cool after 24 hrs. I've already talked to 2 friends and they will be making a purchase. And to top it off, the polish i was wearing when I got my shipment matched my bottle!!”
waterdrop US 5 star review on 18th June 2022
Helpful Report
Posted 2 years ago
Adrienne
Verified Buyer
“I am a huge fan of Waterdrop! The flavor are wonderful and I absolutely drink more water. I use the bottles and they are gorgeous.”
Helpful Report
Posted 2 years ago
Juana
Verified Buyer
“Loved the flavor in sky waterdrops!”
Helpful Report
Posted 2 years ago
Tracy
Verified Reviewer
“The mouth of the bottle is too small for ice cubes. I live in triple digit heat. Just learned from customer service that they do not accept returns. So I just paid $40+ to recycle a piece of painted glass.”
Helpful Report
Posted 2 years ago
Susan
Verified Reviewer
“I am so happy I found waterdrop. I definitely drink more water. I enjoy all of the micro drinks, at the moment, my favorite is Love. I received an email with a recipe mixing different micro drinks. I love that! I hope they provide more. There are two new micro drinks - oro and sky. I'm looking forward to trying them.”
Helpful Report
Posted 2 years ago
Myra
Verified Buyer
“Love Love boost waterdrops I am drinking much more water the taste is so good live all the flavors”
Helpful Report
Posted 2 years ago
Darlene
Verified Buyer
“I have been drinking a lot more water now that I have these beautiful glass bottles and so many different flavors.”
waterdrop US 5 star review on 17th June 2022
Helpful Report
Posted 2 years ago
Sarah
Verified Buyer
“Fantastic experience with waterdrop - so glad I decided to give it a try! I look forward to drinking my water all day long. :)”
Helpful Report
Posted 2 years ago
Lori
Verified Buyer
“I love waterdrop! They are so flavorful and convenient. I can keep a few in my desk drawer or pop some in my handbag to take with me. I have been drinking a lot more water since discovering waterdrop! Thank you!!”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Love the bottle. Beautiful design. Receive many compliments. Great gift!”
Helpful Report
Posted 2 years ago
Deborah
Verified Buyer
“Great taste, very refreshing. Can’t decide which is my favorite”
Helpful Report
Posted 2 years ago
Shade
Verified Buyer
“I love your products. I have 3 beautiful bottles. I would really like to have a screw on cap for them to drink directly out of or one you can put a long straw in. I like the flavor variety and add aloe Vera, apple cider vinegar and a bit of agave when I want to jazz it up. So yummmy!”
Helpful Report
Posted 2 years ago
Lori
Verified Buyer
“Sky is my favorite flavor of all the waterdrop flavors!!!! I hope that it becomes a regular in the line up!!!!!”
Helpful Report
Posted 2 years ago
Jennifer
Verified Buyer
“Sky is so delicious. I hope it stays around forever. Even does great slightly watered down. My new Flair water bottle is so beautiful. Love it all!”
Helpful Report
Posted 2 years ago
waterdrop US is rated 4.7 based on 5,559 reviews
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