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waterdrop US Reviews

4.7 Rating 5,559 Reviews
93 %
of reviewers recommend waterdrop US
Company Reviews Product Reviews
43,038
 Metrics Info
4.7
Based on 5,559 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
4.6 out of 5
Returns & Refunds
Returns Process
Could Be Better
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Sheri
Verified Buyer
“I'm new to this and am super excited I was introduced to it. It's so easy now to drink water with all the amazing flavors. There isn't a flavor I don't like. I highly recommend it”
Helpful Report
Posted 2 years ago
Anonymous
Unverified Reviewer
“I used it for one day without the sleeve and it was great. I put it in the thermal sleeve to take with me to run errands today. I didnt know that being in the sleeve doesn't let the bottle sit flat. I set the bottle (it was in the sleeve tightly) on a flat counter top... it wobbled/tipped over, fell to the ground & shattered into a thousand pieces. A lot of money down the drain.”
Helpful Report
Posted 2 years ago
Alyssa
Verified Buyer
“I love waterdrop! All my drops have been super tasty”
Helpful Report
Posted 2 years ago
Trisha
Verified Buyer
“I love everything Waterdrop stands for! So, far every flavor I have tried has been refreshing and natural with no lingering aftertaste. And being to drink more water in a reusable container, leaving a smaller foot print on the world...that's icing on the cake!”
waterdrop US 5 star review on 30th May 2022
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Have not found one that I did not like. Definitely helped my water intake.”
Helpful Report
Posted 2 years ago
Christina
Verified Buyer
“Such a great company with amazing service and response!”
Helpful Report
Posted 2 years ago
Bethany
Verified Buyer
“I love the taste of water drop? My favorite is the youth with the wonderful peach flavor. I love the glass container! I've received many comets on it! It's heavy duty and the coozy keeps my water cold and gives me an easy way to carry it. The only "issue" I have is that the cover is hard to get off. This is good and bad. It means it has a great seal and won't leak, but it's hard for me sometimes when I don't have the hand strength. Overall, great products!?”
Helpful Report
Posted 2 years ago
Amanda L
Verified Reviewer
“Every flavor is great and full of flavor. In ice cold water its super refreshing! I love my glass bottle too!!”
Helpful Report
Posted 2 years ago
Brianna
Verified Buyer
“I have really enjoyed trying all of the waterdrop flavors! The drops along with awesome water bottles and tracking in the app have helped me to actually stay hydrated, greatly helping my body feel more energized, regular, etc. i am so happy to be building healthy habits with the help of Waterdrop!”
Helpful Report
Posted 2 years ago
Rachel
Verified Buyer
“I have had trouble drinking a lot of water and tried a lot of different ways to do it over time. This has been the most successful way so far. There is a combo of a community and wonderful flavorful additives for your water to help you get the water goal that you set.”
Helpful Report
Posted 2 years ago
Mona
Verified Buyer
“Great company. I'm hooked with the products ever since I discovered it in the US last year and I just keep coming back. The microdrinks have made me noticeably drink a lot more water as I hate drinking plain water, plus getting the added benefits of the vitamins on top of the great selection of flavors. I love everything that was put into consideration in making the products to be travel-friendly and environment-friendly; it's all just really well thought-out. Not to mention, the accessories are modern looking and quality too. The coupons are always a steal, making it more budget-friendly too. Can't wait for the other flavors (that are already available in the EU) to come to the US soon!”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Wonderful products. Some of the drops have less flavor than others, but overall pleasant.”
Helpful Report
Posted 2 years ago
Elsa
Verified Buyer
“I love my items perfect gift for your self or friends and family. The drink ware is amazing and comes beautifully packaged. The micro drops are cool but could use some work on the flavor combos.”
Helpful Report
Posted 2 years ago
Kimberly
Verified Buyer
“I was very disappointed to see only a few water flavor packs. Paying $60 for a water bottle was not my plan I’m devastated”
Helpful Report
Posted 2 years ago
Heidi
Verified Buyer
“Great app. Great service. Great selection. Great products and great delivery time! I'm all in!”
Helpful Report
Posted 2 years ago
Michael
Verified Buyer
“Got this for girlfriend. Great capacity to not have to keep filling it up”
Helpful Report
Posted 2 years ago
Rose
Verified Reviewer
“Had my forst started set and becase obsessed! I love the water bottle especially that came with it!”
Helpful Report
Posted 2 years ago
Melanie
Verified Buyer
“Just amazing! And delicious ^.^”
Helpful Report
Posted 2 years ago
Lataine
Verified Buyer
“Keep water real cold. Like it very much!”
Helpful Report
Posted 2 years ago
Stephanie
Verified Buyer
“The starter set is a great way to sample waterdrop flavors and products. It’s a little pricey, but the bottle is a thicker glass than others I’ve seen. I’m definitely glad I tried the starter set because there are some flavors that I am not too fond of and glad that I did not purchase them in larger quantities. I did purchase the larger quantity of ORO since it was not included in the starter set. I am not a fan of this flavor.”
Helpful Report
Posted 2 years ago
waterdrop US is rated 4.7 based on 5,559 reviews
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