waterdrop US Reviews

Name: waterdrop US
Address: Waterdrop Microdrinks, LLC, 200 S Wacker Drive, Suite 3100, Chicago, IL 60606, ,, Wien
Rating: 4.69

4.7 Rating 5,768 Reviews

93 %

of reviewers recommend waterdrop US

4.7

Based on 5,768 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

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waterdrop US 5 star review on 14th April 2025

David

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I like WaterDrop. It is tasty and I drink more water. The only downside is that the use sucralose as a sweetener. I would prefer if they used monk fruit.”

Helpful Report

Posted 6 days ago

“I tried the lemon ice tea and enjoyed the flavor so I purchased the 5+1. I have not tried all flavors to make a comment on all of them but I have to say I was impressed or I would not have placed on order to try more.”

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Posted 2 weeks ago

“Five stars for the Grapefruit flavor Microdrink, I wish it wasn't a limited edition! The Koko Pina is a bit odd, the pineapple flavor is wonderful but the coconut is a bit offputting. LOoking forward to trying more flavors and hoping that the Grapefruit becomes a standard flavor for the Microdrink.”

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Posted 3 weeks ago

“Amazing flavors!”

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Posted 1 month ago

“Like your products but they are too expensive to buy with exchange. That was my last order”

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Posted 1 month ago

“Second time ordering bottle from company. I love the sleeves that come with these bottles and the larger size. Wromd order was sent but company was eager to make it right.”

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Posted 1 month ago

“Just a hint of flavor not sweet Love it”

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Posted 1 month ago

“I like most flavors and they seem to rehydrate well one flavor I think Berry is powder and it always spills out because I'm ready for a cube. I do not like how hard they are to open.”

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Posted 2 months ago

“Please always specify the carrier for the shipment during the purchase, based in that I can decide which address to us, as where I live USPS do not deliver inside the gated community, so I have to use PO BOX, but in your page tells you the shipping method until is deliverd , this should improve please”

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Posted 2 months ago

“The product is great and performs for me as advertised. I have been using for about 12 months and place orders periodically. The last two orders I placed have taken nearly 3 weeks to arrive, which was unexpected.”

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Posted 2 months ago

“I didn’t get peach. It was substituted and I wasn’t notified.”

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Posted 3 months ago

“Great concept, some flavors seem to dissolve better than others. It takes some time, so please order plenty early. The website is very confusing and not user-friendly. Still not clear on how to use points.”

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Posted 3 months ago

“I love the fact that the products have liitle or 0 calories and the tasre is great”

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Posted 4 months ago

“The flavors are delicious. The bottles are beautiful, heavy duty & avoid introducing outside germs to the bottles lips ❤️. The company is eco conscious & I love it. However, Customer service needs improvement & the removal the NY location was dissappointing.”

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Posted 4 months ago

“Great bottles hold just enough liquids and keeps it cool. Thank you”

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Posted 4 months ago

“Love the ease of use and it definitely has me drinking more water instead of soda!”

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Posted 4 months ago

“The company is great to work with, I hadn't received my order so they were kind enough to send a replacement. My palette appears to be very sensitive to salt products which I seem to experience with this product”

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Posted 4 months ago

“I love the water drop flavors, especially the blackberry and peach.”

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Posted 5 months ago

“I lke the product a lot for it's nutritiibnal value and flavors. I noticed that some of the flavors take too long to dissolve. Wish it was just a powder you could mix right away. Enjoy the Lime and Green Coffee flavor and love the grapefruit though I didn't saee it advertised online recently when I went to order. Tried the passon fruit and didn't like it. Orange and lemon both good.Waiting to try rest of flacvors I ordered. Not sure I will reworder due to the long wait time for dissolving.”

Helpful Report

Posted 5 months ago

“The product is good. Infrequent shipping times and cubes coming completely smashed down into powder seem to be a common problem”

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Posted 5 months ago

waterdrop US is rated 4.7 based on 5,768 reviews