waterdrop EU Reviews

Name: waterdrop EU
Rating: 4.72

4.7 Rating 2,696 Reviews

94 %

of reviewers recommend waterdrop EU

4.7

Based on 2,696 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.8 out of 5

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waterdrop EU 5 star review on 17th April 2025

Jeni

waterdrop EU 5 star review on 12th April 2025

MAJA

Andreia

2744

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love the clear glass water bottle, but hate the pull-up cap. Maybe I’m sensitive but I can taste plastic while drinking with it and the water also tastes, and smells like bitter plastic even after removing the cap. But when I washed it again and used the original bamboo cap instead it was great. Just sad I paid so much for an extra pull-up cap I will not be using ever again.”

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Posted 1 year ago

“My first order didnt go that well. 2 weeks to receive it its too much. But you made a refund, and thats good. It means you care about the clients. The product is excellent”

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Posted 1 year ago

“Relativamente às waterdrops que recebi, já tive oportunidade de provar todos os sabores e gostei bastante. Dissolvem-se facilmente e a água fica realmente com um sabor agradavel. Vou efetuar nova encomenda brevemente, para provar os sabores restantes. O único ponto negativo foi a demora em receber a encomenda. A mesma foi efetuada a 23/05 e só chegou a 07/06. 15 dias é muito tempo. Dai só ter atribuido 3 estrelas.”

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Posted 1 year ago

“Products are nice, but a bit expensive compared to what you get.”

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Posted 1 year ago

“I love the bottle it’s so cute but I didn’t like the drinks. Maybe it’s just me because my mom likes them but I just didn’t enjoy the flavours, everything else is great and I’m using the bottle for other drinks Also the opening at the top was smaller than I expected so it was difficult to get ice in, I had to wait until it melted a bit :(”

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Posted 1 year ago

“poderiam ser mais rápidos”

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Posted 1 year ago

“I had been buying Waterdrop flavours for a Kyle while, though not in the last year. My family and I loved all the flavours, but this time, we were quite disappointed. The flavours just weren’t as good. Particularly with Relax. It tastes bitter, but more like a watered down unsweetened Kool-Aid than what I’ve grown to expect from Waterdrop.”

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Posted 2 years ago

“I was a bit disappointed about how little it actually tasted - but i hear the newer versions are much better! Can't wait to try them! Om not much of a fan of artificial sweaterners so for me they also have a bit of a funny "after" taste - but definitely a great alternative to sodas!”

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Posted 2 years ago

“I was positively surprised by how quickly the product was delivered to me. The sweetness level of micro drinks is just right for me, not too sweet. The bottle felt of high quality. Pricing per microlyte is relatively high compared to the content - compared, for example, to the highest quality multivitamins. In the future I would hope to see even more environmentally friendly packaging because it already exists - many food products already use completely plastic-free packaging, regardless of the content.”

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Posted 2 years ago

“My goodie glas was broken when I opened the Box. And sometimes Waterdrop is adding something extra just as a surprise, but I missed that. Otherwise all good.”

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Posted 2 years ago

“I received another package-instead Starter Set Tumbler FRUIT FUSION matt, it is GOLDEN ASSAM matt. And the Winter Socks and MELLOW MINT are missing.”

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Posted 2 years ago

“Ordering from Ireland it took quite a few days for the order to process and then deliver. More than expected. Package arrived damaged,covered in brown tape and opened. Couldn't gift for Christmas as it was intended. Was "reimbursed" with some points which I think equated to a straw. Very disappointed with overall experience. However gave the benefit of the doubt and ordered another package today. Fingers cross I can gift this one.”

Helpful Report

Posted 2 years ago

“Nice concept, good discounts. The drink cubes are fun to test, but unfortunately, not many of them are worth repurchasing for me. The bottles are high quality and nice design, great that they are quite easy to get as perks after a couple of microdrink orders.”

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Posted 2 years ago

“Nice products, bad customer support.”

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Posted 2 years ago

“Fast arrival, good taste, the only thing that was missing was the bottle, it looked like it wasn’t event packed. But i contactes support and a new one is on the way so hope everything will be okay.”

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Posted 2 years ago

“I like the metal water bottles, very pretty designs. The tabs are good but very light in flavour, some of them taste a little bit chemical to me. But credit where it's due, I do drink more water since purchasing the starter kit. I'm giving this 3 stars also because, on my 2nd order, the glass bottle arrived in pieces. You guys need better packaging for those.”

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Posted 2 years ago

“Products were correct ones and not damaged, the delivery did not go smoothly because I was not home and wasn’t able to anwer the phone when the delivery person tried to deliver the package to me.”

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Posted 2 years ago

“Good, a bit of a delay when the package arrived in Sweden. But I think that i related to Postnord, not you.”

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Posted 2 years ago

“This is my best way to drink water.”

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Posted 2 years ago

“Super gode produkter. Dog har jeg oplevet at skulle skrive til dem for at få min ordre sendt da den ikke er kommet videre fra transit begge gange jeg har bestilt. Men super service fra kundeservice”

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Posted 2 years ago

waterdrop EU is rated 4.7 based on 2,696 reviews