waterdrop EU Reviews

Name: waterdrop EU
Rating: 4.72

4.7 Rating 2,691 Reviews

94 %

of reviewers recommend waterdrop EU

4.7

Based on 2,691 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.8 out of 5

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waterdrop EU 5 star review on 12th April 2025

Andreia

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The bottle came with a dent”

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Posted 1 month ago

“Most of them are in dust”

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Posted 1 month ago

“I’ve been a big fan of Waterdrop and am usually a regular buyer, but I’m strongly considering switching to other competitors out there. The flavours recently have lost a lot of flavour, there aren’t any new micro drink flavours coming out and when they do they’re almost always sold out (hello, lime frost) and too expensive, and there are less flavours now than before (hello, mango), but yet the prices keep going up 🤷‍♀️”

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Posted 1 month ago

“I have not received the product, and it has been many days.”

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Posted 1 month ago

“No match between Name, foto and taste.”

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Posted 2 months ago

“Unfortunately I wasn’t happy at all this time. The bottle leeks when it lays down and the raspberry micro drink had a short date. If I should return it I would have to pay the shipping and that is not ok for stuff that doesn’t meet the quality standard!”

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Posted 4 months ago

“I did not receive this order, it was exchanged. I received 5 packages, not 7, and the flavors are different.”

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Posted 4 months ago

“Order was split into two deliveries, after which it was found that items were missing. Still awaiting 'missing items' to be delivered. Overall, not brilliant from a first time purchase experience.”

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Posted 4 months ago

“Electrolyte tablets came crushed. Clear damage to the box they were contained in.”

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Posted 10 months ago

“Capsules were broken lots of crumbs not nice”

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Posted 1 year ago

“Poor customer service, average products”

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Posted 1 year ago

“Disappointed with subscription model. There was not an option to add other items, use reward points or to have an item for free after passing a threshold. Better to have usual order with benefits mentioned earlier.”

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Posted 1 year ago

“The product is of high quality and meets needs and expectations. The delivery system leaves a lot to be desired. The first order was not delivered, the second attempt arrived with damaged packaging and missing products”

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Posted 1 year ago

“If I do not consider a huge delay (more than 1 month) in delivery, I would put "3" out of "5". Nice idea but from all tastes (in my order) I liked only one. The rest is basically nothing, I expected more bright testes. Maybe I need to try others.”

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Posted 1 year ago

“Very slow delivery, no sachets as promised. Wrong size bottle holder.”

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Posted 2 years ago

“The taste is very special 🤔”

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Posted 2 years ago

“I was expecting better flavours. Also felt very bloated ( only drank two a day)”

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Posted 2 years ago

“I think it is quite concerning that the inside of the cap gets mold after Only 2 weeks of use. The taste of the drops is amazing, but I don’t feel safe using the bottle because of the cap.”

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Posted 2 years ago

“Not what I expected. I expected fruity taste. If you make this drink according to recomendations than it will not have rich and fruity taste as promissed on home page.”

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Posted 3 years ago

“After a long-awaited time, I received my package. The commercial is all about how much more vitamins and good taste you can add to your water, But lacks clear instructions nor is easy to read. You can hardly see the compact info or read the minute text that blends in with "I don't know" what because I can't read it and I have perfect eyesight. It is so small it actually makes u dizzy! The packaging feels centered about being cute on the outside, not clear & informative... I feel kinda disappointed... and not LOVE, BLISS, RELAX, ZEN, FOCUS or BOOST(ed). And its complicated to open!! Aghh... :/ The commercial is great but the experience was not as satisfying for me or the value for my money.”

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Posted 3 years ago

waterdrop EU is rated 4.7 based on 2,691 reviews