waterdrop EU Reviews

Name: waterdrop EU
Rating: 4.72

4.7 Rating 2,690 Reviews

94 %

of reviewers recommend waterdrop EU

4.7

Based on 2,690 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.8 out of 5

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waterdrop EU 5 star review on 12th April 2025

Andreia

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It is mix feeling about it and some of them I will not order any more because of the taste.”

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Posted 3 months ago

“Products great but delivery service very slow. Third time purchasing and takes weeks for delivery”

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Posted 3 months ago

“Timely shipping. Previously was better packed…”

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Posted 4 months ago

“Delivery arrived incomplete and with a damaged package. Deliverer taoed parcel but to late already missing waterdrops. Customer support tried to help ...”

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Posted 5 months ago

“Taste of the orange and grapefruit flavors are great so 5 of 5 but the delivery time and customer service 1 out of 5”

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Posted 7 months ago

“Delivery very slow, some nice flavours but a little expensive to be buying them on a regular basis.”

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Posted 8 months ago

“Like when the water taste samthing have liket all off the raset i order exept for cola”

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Posted 8 months ago

“I wish they would make some flavours without stevia”

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Posted 10 months ago

“Hi. Is not the 1st time I order with you and I really like the products. Unfurtunatelly there were 2 think thath made me unconfortable with this order - the time till delivery and the expiration date of some packs. Thanks”

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Posted 10 months ago

“Very slow olmost 2 weeks”

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Posted 10 months ago

“I think this company seeks inovation everytime, drops used to be very tasty and we only needed i drop per bottle of 400, 600 ml, or 1 lt while drinkware had a nice quality but ... it lacks quality control very badly at this time, i think.”

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Posted 1 year ago

“It's okay. For the price you pay, per drink is quite expensive versus large dilute offerings. Flavour is also weaker. Shipping is also very slow. To Ireland it's not even close to the 3-5 days. 8-10 working days or 14 days total would be closer. There's lovely designs, the packaging is intuitive and the breathe of flavours are strong, but overall I can't really recommend this as a compelling offering.”

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Posted 1 year ago

“Did not arrive.”

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Posted 1 year ago

“Love the product but delivery is taking far too long.”

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Posted 1 year ago

“Quick and easy delivery.”

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Posted 1 year ago

“Ever since waterdrop changed the sweetener, i struggle to find drops that i like. My favourite drop (glow) now tastes like plastic :(”

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Posted 1 year ago

“Products are great but have had a lot of problems with delivery, and customer service is not always helpful.”

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Posted 1 year ago

“A bit artificial, but still great taste”

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Posted 1 year ago

“Love my purchases but 5-7 days delivery to Ireland as stated on website should be changed...twice ordered and both times took over 2 weeks”

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Posted 1 year ago

“Haven't received the product yet. Would rate 5/5 otherwise.”

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Posted 1 year ago

waterdrop EU is rated 4.7 based on 2,690 reviews