Waterdrop UK Reviews

Name: Waterdrop UK
Rating: 4.71

4.7 Rating 4,346 Reviews

94 %

of reviewers recommend Waterdrop UK

4.7

Based on 4,346 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.6 out of 5

Write Your review

Tell us how Waterdrop UK made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Waterdrop UK 5 star review on 26th September 2024

Dyl W

Waterdrop UK 5 star review on 10th August 2023

Yuliya

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love waterdrops but took along time to be delivered but all good in the end.”

Helpful Report

Posted 5 months ago

“I was mislead by the different packaging. Not everyone clicks into them, I believe this could have been advertised better otherwise I wouldn't have purchased these. When I reached out about this, I was not impressed by the attitude I received. This has really put me off buying anymore.”

Helpful Report

Posted 5 months ago

“As I’m not a big water drinker thought I would give it a go, guess what it works! A bit strange at first, think it’s a sugar thing! I have set up a subscription but it was disappointing to see that the taster pack is not included. A very small point postage is far too expensive however if you want the goods you have to receive them. Love the product just not sure about the subscription, we’ll see. Product is a 10 out of 10 thou.”

Helpful Report

Posted 5 months ago

“Great range of flavour combinations and such a quick service. Would highly recommend.”

Helpful Report

Posted 5 months ago

“Both Flair and Snow are lovely and tasty. Disappointed that the bottle brush doesn't fit the neck of the bottle I have, therefore had to purchase a brush that would go through the narrow neck of the bottle.”

Helpful Report

Posted 5 months ago

“It’s the first time I’ve tried type of drink and know there are some more on the market, I found waterdrop helped me consume more water. I will try other brands.”

Helpful Report

Posted 5 months ago

“Waterdrop uk deliver a good service with optimum choices”

Helpful Report

Posted 5 months ago

“Excellent product to inspire drinking more water. I missed them when I ran out. I prefer the cold ones rather than the hot ones though. All the flavours are excellent too!”

Helpful Report

Posted 5 months ago

“I drink mostly cold drinks so lemon and lime are my favourite. The tea flavours are really good.”

Helpful Report

Posted 5 months ago

“DO NOT BUY FROM THESE. What a waste of money. I hadn't received my order for ages only then to be told there was "a delay in the warehouse" I had ordered from this company before and they gave me this exact same excuse back then aswell. I wasn't happy so asked them for a partial refund. They refused claiming they were "not in a position to do so" but gave me water drop points instead towards my next purchase once I have collected enough points?!? I think they are having a laugh if they think I would be going back there again. DO NOT BUY FROM THESE. THEY ARE A SCAM.”

Helpful Report

Posted 5 months ago

“We love water drop and can’t wait for new flavours”

Helpful Report

Posted 5 months ago

“You kidding me I have not received my purchase yet it was sent too the wrong address I paid for it so can you sort it out please”

Helpful Report

Posted 5 months ago

“It certainly helps me with my water intake as I am enjoying the different flavours. Knowing I should drink water didn't make me do it but now your waterdrops make it a pleasure. Among the flavours I use is Peach and Ginger my only criticism is ginger is too subtle, that's a personal taste. Not often something to enjoy is good for you but your products tick both boxes.”

Helpful Report

Posted 5 months ago

“Have really enjoyed the variety of flavors , Would recommend water drop to everyone, you just need to try all the flavors to find which you enjoy best.”

Helpful Report

Posted 5 months ago

“I have been a waterdrop customer for a couple of years now and truly love the company! The drops are genius and definitely help increase my water intake in a fun way. The bottles and accessories are such high quality and always look stunning too!”

Helpful Report

Posted 5 months ago

“Desperately needed some drops and what what better way to get them within a few day!! Love the Lemon and Snow which could be the new favourite!!”

Helpful Report

Posted 5 months ago

“Love love love the new Summer Bundle. Fresh and fruity. Had to purchase the Cola too we love it as a family. Thank you Waterdrop you’re amazing !”

Helpful Report

Posted 5 months ago

“Great flavours, and the bottle is easy to use and clean”

Helpful Report

Posted 5 months ago

“Love the Shiro flavour, it makes me keep hydrated. And absolutely love the bottles they're so cool.”

Helpful Report

Posted 5 months ago

“Excellent flavours, high quality products and awesome customer care! Can’t fault them!”

Helpful Report

Posted 5 months ago

Waterdrop UK is rated 4.7 based on 4,346 reviews