Waterdrop UK Reviews

Name: Waterdrop UK
Rating: 4.71

4.7 Rating 4,345 Reviews

94 %

of reviewers recommend Waterdrop UK

4.7

Based on 4,345 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.6 out of 5

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Waterdrop UK 5 star review on 26th September 2024

Dyl W

Waterdrop UK 5 star review on 10th August 2023

Yuliya

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Unfortunately for the second time I didn’t receive all of the products I wanted I was given a flavours I didn’t want or like. I didn’t bother complaining about it because I wasn’t solved last time I may order 1 more time and if I don’t receive the products I order I won’t be getting anymore”

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Posted 3 months ago

“Love this trio they taste fantastic”

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Posted 3 months ago

“I love that Waterdrop is in my life (and the kids when they think I'm not looking). I love that I can drink my daily water allowance with different flavours making it a much easier tasks”

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Posted 3 months ago

“Amazing flavours and makes me drink so much more water than I usually would!”

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Posted 3 months ago

“Love the flavours”

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Posted 3 months ago

“waterdrops have helped me keep hydrated for a few years. Great flavours and the cubes are perfect to pop in every bag and pocket so I always have one to hand”

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Posted 3 months ago

“The service is always excellent.”

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Posted 3 months ago

“Absolutely adore this company and what they stand for! Hydration cubes are fantastic and I love my 1ltr bottle too!”

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Posted 3 months ago

“I love the orange flavour and it means it makes me drink more water”

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Posted 3 months ago

“nothing to add nothing to take away”

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Posted 3 months ago

“My parcel was open on delivery, 5 out of 6 boxes inside were damaged. Waterdrops had exploded inside the parcel creating a sticky mess and an abundance of unuseable Waterdrops. It took several emails back and forth to get them to agree to replace the order. Customer service team was unusually unhelpful. Highly disappointed!”

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Posted 3 months ago

“Really happy with my new bottle . I’ve been ordering the water drop drinks for over six months now and am enjoying the variety of flavours . An added bonus is that I’m drinking much more water as I love the taste so this is beneficial to my health too . I have recommended them to several of my work colleagues and luckily we all have different designs on our bottles so they don’t get mixed up .”

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Posted 3 months ago

“Enjoying the flavours and so far have only found one that I don’t enjoy. The cola tastes more like coffee which I don’t like. Grapefruit is my favourite so far”

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Posted 3 months ago

“Just what the Doctor ordered. My Systems are beginning to look better.”

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Posted 3 months ago

“Very refreshing”

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Posted 3 months ago

“Drops came in wrong packaging. Not happy with your response”

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Posted 3 months ago

“This order was a 2nd replacement for the last 2 deliveries which were substandard… unfortunately this one was the same. I’ve given up expecting you to get it right tbh!”

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Posted 4 months ago

“Stay full of energy”

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Posted 4 months ago

“Customer service isn't great takes ages to get a reply. Items take a long time to arrive. I'm unimpressed that they have just increased all the points needed to redeem items by 500 points per item!!”

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Posted 4 months ago

“Amazing me and my hubby love them”

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Posted 4 months ago

Waterdrop UK is rated 4.7 based on 4,345 reviews