Waterdrop UK Reviews

Name: Waterdrop UK
Rating: 4.71

4.7 Rating 4,350 Reviews

94 %

of reviewers recommend Waterdrop UK

4.7

Based on 4,350 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.6 out of 5

Write Your review

Tell us how Waterdrop UK made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Waterdrop UK 5 star review on 26th September 2024

Dyl W

Waterdrop UK 5 star review on 10th August 2023

Yuliya

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing 🤩”

Helpful Report

Posted 1 year ago

“Love the flavours and ease of use.”

Helpful Report

Posted 1 year ago

“Great company would love to spend reward points on waterdrops all year round”

Helpful Report

Posted 1 year ago

“The customer service is a joke. I received a defective item. (A sleeve of a glass bottle had stains; and when I washed it, the print pattern came off and faded). I reported this issue with evidence photos, and they offered me £5 voucher with a minimum purchase requirement and an expiry date 🤣 As it does not solve my problem, I suggested that I send back the whole thing for their investigation and they refund me - they became a ghost 👻 No response. 🤷🏻‍♀️ The bottom line is that they don't bother to check how this defective happened. There's no quality assurance mindset.”

Helpful Report

Posted 1 year ago

“SNOW is now my new go-to drops for my sparkling water. I just love the flavours and I was so pleased to have purchased the 4x12 packs. I hope "SNOW" remains a regular flavour at waterdrops UK.”

Helpful Report

Posted 1 year ago

“Quick delivery and lovely products.”

Helpful Report

Posted 1 year ago

“Really enjoying my water drop products. Started trying clean and zen and have progressed to regular purchases. My favourites are breeze, shiro and blueberry iced tea. Love having a few cubes in my handbag at all times. Pity it's quite expensive so it's a little luxury but worth it.”

Helpful Report

Posted 1 year ago

“Really help with my hydration goals. Slightly over the marketing trick of limited editions that are then magically brought back- would prefer to buy as and when needed, not compete for products...”

Helpful Report

Posted 1 year ago

“Order never turned up after the date they said 2 to 4 days they said 2 weeks later still waiting”

Helpful Report

Posted 1 year ago

“I’m obsessed with waterdrop!! It has helped me so much to drink more water every day! I’ve also downloaded the hydration app and it’s been so helpful! I definitely recommend waterdrop”

Helpful Report

Posted 1 year ago

“Absolutely love Waterdrops, they are amazing! The colours are so vibrant and beautiful bottles. Love all the flavours and feel reenergised after drinking.”

Helpful Report

Posted 1 year ago

“Very expensive which is a shame or I would’ve bought more. They are very difficult to get out of their little plastic tub as they are difficult to open. I am disabled so trying to open fiddly things like that is a nightmare”

Helpful Report

Posted 1 year ago

“Absolutely amazing, I was looking for a way to drink more water and this has been the best discovery! Also the water bottle looks so nice and very good quality. Just amazing!”

Helpful Report

Posted 1 year ago

“My favourite flavours”

Helpful Report

Posted 1 year ago

“I am a huge fan of Waterdrop’s stylish drinkware and high quality accessories. I use my Lucy smart cap to track my hydration and earn points. The website and app are easy to use. I use my points to try out new flavours and buy new accessories. The Emilia Wickstead rose designs have been my favourites to use so far.”

Helpful Report

Posted 1 year ago

“The bag is awesome quality and the new iced tea are to die for. Need more of these in my life. I prefer the iced tea bottle cap as it is not wooden.”

Helpful Report

Posted 1 year ago

“As one who does not drink enough water, Waterdrop have given me the opportunity to drink more water! My favourite flavours are Youth & Focus. Great product & thanks for encouraging me to drink more!!”

Helpful Report

Posted 1 year ago

“I love this company. Great products and brilliant customer service.”

Helpful Report

Posted 1 year ago

“I found Waterdrop by sheer chance ! I'm a tennis fan and was curious as to the advertising on Novak Djokovic's kit ! This led me to the website where I was curious enough to give the taster selection a go. The delivery was within a couple of days and I am officially hooked. The range of flavours are brilliant and I plan to work my way through them all 😊. No more boring plain water in this household.”

Helpful Report

Posted 1 year ago

“Beautiful bottle and I’ve enjoyed every flavour that it comes with in the starter pack - have just ordered some more. Really encouraging me to drink more water. Thanks!”

Helpful Report

Posted 1 year ago

Waterdrop UK is rated 4.7 based on 4,350 reviews