Waterdrop UK Reviews

Name: Waterdrop UK
Rating: 4.71

4.7 Rating 4,406 Reviews

93 %

of reviewers recommend Waterdrop UK

4.7

Based on 4,406 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.6 out of 5

Write Your review

Tell us how Waterdrop UK made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Waterdrop UK 5 star review on 26th September 2024

Dyl W

Waterdrop UK 5 star review on 10th August 2023

Yuliya

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Didin't get blackcurrent got Blackcurrent Elderberry, Didn't get Raspberry got Raspberry Elderflower, Didn't get Peach got Peach Ginger. I hate ginger, wouldn't have ordered it if I had known I would get this. Wanted the plain straightforward flavours I ordered. No explanation given for the replacements. I like Waterdrop but it is not cheap, so I therefore I expect to get the flavours I ordered.”

Helpful Report

Posted 6 months ago

“Really Loved the taster pack. Gave me a chance to experience quite a few flavours before diving into my next order”

Helpful Report

Posted 6 months ago

“Was so excited to visit their pop-up store in London. Hope to see more of Waterdrop here!”

Helpful Report

Posted 6 months ago

“I like some of their flavours! Others a bit powdery. In general a great alternative especially for Ice teas. Would be nice to have more sweetener free options”

Helpful Report

Posted 6 months ago

“Great taste, flavour as stated. Got rest of fam drinking loads more. Very pleased.”

Helpful Report

Posted 6 months ago

“Well received and on time”

Helpful Report

Posted 6 months ago

“Didn’t think I would like the orange but it is really lovely very refreshing”

Helpful Report

Posted 6 months ago

“Love this company. I drink so much more water now, and the iced tea especially is gorgrous. Bonus too, my cat LOVES the pods. He collects them. :)”

Helpful Report

Posted 6 months ago

“I generally love Waterdrop but I never received my last order (which was placed at the start of July) and I’ve struggled to get help from the customer service team. I reached out to both Yodel and Waterdrop—this problem still hasn’t been sorted.”

Helpful Report

Posted 6 months ago

“the product is very refreshing over the day and good choucses”

Helpful Report

Posted 6 months ago

“Love it. Love the flavours, love the variety. Definitely encourages me to drink more water!”

Helpful Report

Posted 6 months ago

“With such lush flavours, we are spoiled for choice. I can't honestly say which one is my favorite. But i will say.......i love the natural flavours of waterdrop. And with no added sugar its a great benefit for those of who are diabetic. I didn't use to drink much water......after all......plain water is just so UNINTERESTING, but now that i have tried Waterdrop, my intake of water has increased for the better. Not only am i happier, but so is my doctor!!!”

Helpful Report

Posted 6 months ago

“Love the Cola, tastes lovely! Will re-order”

Helpful Report

Posted 6 months ago

“Great products taste great , brings a spark to drinking water.”

Helpful Report

Posted 6 months ago

“Great way to add a little flavour to liven up water - use these all the time (especially the Cola flavour!)”

Helpful Report

Posted 6 months ago

“Loving all the different flavours I’ve tried so far. I’ve definitely drunk more water since I started with these cubes. I’ve even recommended them to my line manager at work. Already picking out the next flavours I want to try. Thank you Waterdrop.”

Helpful Report

Posted 6 months ago

“Excellent items with quick delivery. Never consumed so much water since I started ordering these and feel the benefit already.”

Helpful Report

Posted 6 months ago

“I Truly Hate Water, I Have Tried Many Similar Products And Always Failed. I Love Drinking Water Since I Have Tried Waterdrop, Not Had A Fizzy Drink Since Starting.”

Helpful Report

Posted 6 months ago

“Flavours I wanted were sold out. Took ages to deliver the ones I ordered, when I got them they were mostly crushed.”

Helpful Report

Posted 6 months ago

“Love waterdrops but took along time to be delivered but all good in the end.”

Helpful Report

Posted 6 months ago

Waterdrop UK is rated 4.7 based on 4,406 reviews