Waterdrop UK Reviews

Name: Waterdrop UK
Rating: 4.71

4.7 Rating 4,346 Reviews

94 %

of reviewers recommend Waterdrop UK

4.7

Based on 4,346 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.6 out of 5

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Waterdrop UK 5 star review on 26th September 2024

Dyl W

Waterdrop UK 5 star review on 10th August 2023

Yuliya

Anonymous

Anonymous // 01/01/2019

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“Love the subtle but authentic cola flavour will be my flavour of choice from now on”

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Posted 6 months ago

“Bought my usual packs but just decided to ass in raspberry ice tea, it's really nice I'm really enjoying it!”

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Posted 6 months ago

“Love it, would definitely recommend”

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Posted 6 months ago

“Very nice. Easy to use”

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Posted 6 months ago

“Far from happy by the customer service but the products are good. Live chat was never available and emails are slow and sometimes you are ignored completely.”

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Posted 6 months ago

“The cola flavoured drops are awesome, I like the Thermo tumbler, the terracotta colour is harmonious, and the micro drops I would definitely buy again”

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Posted 6 months ago

“Love this company and the great products that enhance water with delicate flavours.”

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Posted 6 months ago

“Always good but I wish they would notify me before taking payment”

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Posted 6 months ago

“Didnt recieve it as i paused it as mived home, email to say i wont be able to get it and they didn't resend it”

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Posted 6 months ago

“I really love all the flavours I've tried of waterdrop. I've tried about 8-10 flavours. I'd have all of them again apart from possible relax, which was offensive at all, just not for me. They'll be so easy to pack for holiday. My daughter likes the flavoured (non caffeine, non tea) ones also.”

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Posted 6 months ago

“I enjoyed all of the flavours, but I noticed that the "microlyte berry" one does not entirely dissolve no matter how much water you use, leaving a residue of white powder at the end of the bottle that isn't that appealing. Having said that, each of the flavours was wonderful!”

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Posted 6 months ago

“I have been using waterdrop for many months and could not fault them. I have also seen a huge change in weight loss, not to mention feeling more hydrated and healthier.”

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Posted 6 months ago

“Excellent delivery times as always. Here within three days!!!!”

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Posted 6 months ago

“Have ordered before from Waterdrop and love their drinks. Thought I’d treat myself to the rainbow bottle this time, sadly it arrived scratched so I have contacted waterdrop about a refund. Their customer service has been super slow, and after 13 days not hearing and chasing they finally told me I have to use the online returns form (when the website says to get in touch for damaged/faulty items) and cover the shipping myself. I’m so disappointed. Their brand suggests high quality, but they seemingly don’t value their customers and our experience.”

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Posted 6 months ago

“Excellent as always!”

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Posted 6 months ago

“The iced tea range is a staple. I have never been this hydrated and I come looking for it!! Great job on all the new flavours!”

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Posted 6 months ago

“Nicely designed products with a reasonable range on offer Will be a bit pricey long term as I have just ordered refills!!! But we will see how it goes”

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Posted 6 months ago

“Love everything about Waterdrop- the flavours, the service, the fast delivery, the freebies!!!”

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Posted 6 months ago

“Great as usual. I started using waterdrop carafe about one and a half year ago. I like the fully recyclable packaging and the compostable filters. I got one for my friend and her kid as well and they love it too. I just wish that it came in a smaller package as I got my subscription delivered in a big box rather than a little mailer for just the Lucy carafe filters. Other than this one instance I can say that waterdrop is a great reliable company.”

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Posted 6 months ago

“I have been using Waterdrop for a few years now after seeing a random instagram ad, and I have to say my water intake has increased! And also they are great to have at a party for people to have in water or lemonade if they are not having 'other beverages'”

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Posted 6 months ago

Waterdrop UK is rated 4.7 based on 4,346 reviews