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Waterdrop UK Reviews

4.7 Rating 4,367 Reviews
94 %
of reviewers recommend Waterdrop UK
4.7
Based on 4,367 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
4.6 out of 5
Read Waterdrop UK Reviews

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Anonymous
Anonymous  // 01/01/2019
Orders communication and delivery is excellent.
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Posted 3 years ago
I’m still waiting to receive my items! Ordered 24/07/21 and still not arrived
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Posted 3 years ago
I haven’t received my order
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Posted 3 years ago
The bottles are pretty but they've changed the packaging of the normal glass edition bottles. They now come in plain cardboard cylinders. As it is ordered as a gift I'm a bit disappointed. Also its been almost a month and I'm still waiting for my order. The tracking doesn't work and Waterdrop customer service is terrible. I've emailed 3 times and even called and its impossible to get through to anyone. With this in mind and the price I wouldn't order from waterdrop again and will stop recommending it. Spend your money elsewhere.
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Posted 3 years ago
Love the vibe flavour so glad to see it back, just need the sky back now. Got the free towel, I was blown away by the quality and size, really lovely thick quality, fabulous colours too. And the wee mirror flask is fab wanted one for a while. Love it love it love it
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Posted 3 years ago
Wandering taste
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Posted 3 years ago
Beautiful products and delicious waterdrops. The towels are lovely and soft And the small glass bottle is a work of art!!!
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Posted 3 years ago
Long delivery time!
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Posted 3 years ago
Great item
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Posted 3 years ago
Nice flavours, very refreshing
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Posted 3 years ago
Fab company selling a great range of products. Fantastic customer service
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Posted 3 years ago
I buy from water drops quite frequently. I think it definitely helps me to drink more water.
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Posted 3 years ago
I have previous written a review, I think I ought to be able to review the products I have bought with out having to re- review the company. I love the concept & the designs are lovely some great tasting drops too. But I do think the products are a tad overpriced.
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Posted 3 years ago
Gorgeous little bursts of flavour for your water bottle or glass. Fabulous choice of flavours.
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Posted 3 years ago
The packaging was surprisingly robust and environmentally friendly - despite damage to the box in transit, there wasn’t a mark on anything inside!
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Posted 3 years ago
Nero is my favourite my brain actually pings need a Nero! I also put it in sparking water 💧 and this has helped me to really cut down if not stop 🛑 It can work out expensive as I drink 3 a day so only buy when I can afford ❤️#lovewaterdrop
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Posted 3 years ago
Waterdrop has helped me so much drinking more water, the drops have amazing flavours that aren't too strong but also not too weak.
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Posted 3 years ago
Such a great company! Amazing customer service.
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Posted 3 years ago
As always products amazing quality. Very very happy 😄
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Posted 3 years ago
Waterdrop changed my drinking habits for good. Not a huge fan of tap water, I do like to drink plenty but was fed up with squash and wanted an alternative. This is great, subtle flavours that make water more interesting. The bottles are beautiful.
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Posted 3 years ago
Waterdrop UK is rated 4.7 based on 4,367 reviews