Waterdrop UK Reviews

Name: Waterdrop UK
Rating: 4.71

4.7 Rating 4,362 Reviews

94 %

of reviewers recommend Waterdrop UK

4.7

Based on 4,362 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.6 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quality of the products are exceptional.”

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Posted 3 years ago

“Delivery took longer than 3-5 days advertised on their website. The delivery was done with GLS/ParcelForce which unfortunately is one of the worst reviewed delivery companies to work with - Long story short I had to wait for the product to be redelivered as they failed to deliver in the first attempt with no phone-call or delivery card left and when the product was finally delivered the branded box for the product was damaged and ripped. Fortunately product itself was not damaged. Altogether I didn't have the best buying experience with waterdrop.”

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Posted 3 years ago

“Excellent delivery, arrived on time. Good range of flavours”

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Posted 3 years ago

“After years suffering with water infections, I discovered that this was to do with not drinking enough water. I found it hard to drink plain tap water as I can taste the chemicals in the water. I originally just wanted a glass water bottle to drink the filtered water in the office, but since working from home, the drops have helped me drink enough water every day. Feeling much more positive about my health now.”

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Posted 3 years ago

“Thank you for sending this review as I do need to express my concern. I have really enjoyed all the water caplets as I struggle to drink large amounts of plain tap water. However I really feel the packaging is an issue. Why does each individual cap have a blister cap? It’s needless. Please reconsider this as an option could be a bulk buy of say 50/100 of caps in a recyclable material bag or box which can be decanted straight into a glass storage jar which could have Waterdrop logo design on it. This makes more sense for all the family to use.”

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Posted 3 years ago

“Excellent products and services”

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Posted 3 years ago

“My neighbour introduced me to Waterdrop which was great, makes me drink more water which I can flavor with my favorite drops, instead of drinking just plain water. Tea drops are good too, along with all the other items they sell - the ones I have purchased have all been excellent. Reusable packing or you can recycle all. Delivery times are great. Keep up the good work Waterdrop!!!”

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Posted 3 years ago

“Love these all delicious”

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Posted 3 years ago

“Love water drops the flavours are amazing and bonus it makes me drink more!”

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Posted 3 years ago

“Great products, all of the bottles and flasks are very well made, sturdy and look great. Great customer service, very friendly team.”

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Posted 3 years ago

“The best always awesome, just wish they had a UK fulfillment centre”

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Posted 3 years ago

“Water door has helped me find a healthy alternative to drink and I love trying all the flavours.”

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Posted 3 years ago

“I just can’t stop it…. Waterdrop all the way”

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Posted 3 years ago

“Quick delivery however my order had to be repacked on the way to me. everything seems to be there.”

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Posted 3 years ago

“Am delighted to have discovered waterdrop as I don't like the water where I live its very hard so looking forward to purchasing new flavours in 2022”

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Posted 3 years ago

“Quality quality quality and wonderful customer service I can’t sing this company’s praises high enough”

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Posted 3 years ago

“Great product would be good if part you drink from was universal”

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Posted 3 years ago

“Really refreshing both the cold drinks and the teas are great too”

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Posted 3 years ago

“Decent products, although some of the flavours could perhaps be stronger. I also like the glass bottle I purchased, despite the small imperfection in mine. Why 3 stars then? Because of the time it took from the point of placing the order, to the point at which it was dispatched. I made the "impulse" purchase based on a YouTube advert and by the time it was delivered I had all but lost interest in the idea. I was "compensated" for the delay in dispatch with a code for Free Shipping, but only if I spent another £30 on a product they hadn't even dispatched, in the 30 days following the email. Not that useful in the way of compensation either, given that they offer Free Shipping when you spend £49 anyway.”

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Posted 3 years ago

“I couldn't wait for my order and finally, I manage to drink enough water during the day. Thank you”

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Posted 3 years ago

Waterdrop UK is rated 4.7 based on 4,362 reviews