Waterdrop UK Reviews

Name: Waterdrop UK
Rating: 4.71

4.7 Rating 4,352 Reviews

94 %

of reviewers recommend Waterdrop UK

4.7

Based on 4,352 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.6 out of 5

Write Your review

Tell us how Waterdrop UK made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Waterdrop UK 5 star review on 26th September 2024

Dyl W

Waterdrop UK 5 star review on 10th August 2023

Yuliya

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Convenient range of alternatives to buying drinks from the shop or just plain water which heats to room temperature quickly. A strength of flavour indicator would be helpful as some flavours have such a light taste so you want to add extra. Where as some have very strong flavour”

Helpful Report

Posted 2 years ago

“I love all products from waterdrop. Can't recommend them enough”

Helpful Report

Posted 2 years ago

“Since stumbling upon Waterdrop at a pop-up in Paris I have never looked back. A bit expensive yes, but it has encouraged me to up my water intake dramatically. Love it.”

Helpful Report

Posted 2 years ago

“Speady delivery with lovely packaging.Excellent customer service also”

Helpful Report

Posted 2 years ago

“Amazing product as always!!”

Helpful Report

Posted 2 years ago

“Lovely calendar with lots of drinks ❤️”

Helpful Report

Posted 2 years ago

“So glad I found you”

Helpful Report

Posted 2 years ago

“Really helpful in getting me to drink more water.”

Helpful Report

Posted 2 years ago

“Honestly, some of the best customer service. All problems are met with such professionalism and of course the product is great as always.”

Helpful Report

Posted 2 years ago

“Loving my snow waterdrop to get us in the Christmas spirit at work. Actually my favourite all year ~ who needs an excuse!!”

Helpful Report

Posted 2 years ago

“Since my first order I am OBSESSED with waterdrop. I love the different flavours that are completely free of nasties as well as sugar. My favorite flavour is ‘Snow’, it should be a permanent flavour! I have a lucy smart cap and it really helps me to track how much I have drank as well as mindfully drink more water. I have noticeably less headaches as I am better hydrated.”

Helpful Report

Posted 2 years ago

“I love Waterdrop! YOUTH is probably my favourite flavour. I also absolutely love all the freebies that come with certain orders and the membership points. I already bagged myself a lovely tumbler and a glass bottle!!! Delivery as described, on time.”

Helpful Report

Posted 2 years ago

“Amazing customer service- my package got lost with Yodel (they said it never arrived at their centre) and after screen shotting it and speaking to the CS rep on Facebook my order was resent right away.”

Helpful Report

Posted 2 years ago

“The best company and they truly understand customer service! Your products are first class and I’m introducing everyone I know to them! Thank you for being you”

Helpful Report

Posted 2 years ago

“I absolutely love Waterdrop. All their products, rewards scheme and customer service are brilliant.”

Helpful Report

Posted 2 years ago

“love it, was very impressed”

Helpful Report

Posted 2 years ago

“There products are truely wonderful, the micro drinks have enough flavour to not be boring and the vitamins in the water make me feel healthier, its like having a cheat drink that isnt a cheat drink”

Helpful Report

Posted 2 years ago

“Love love love the mew flavours!! We've followed waterdrop from the beginning and couldn't wait to try the new flavours on offer , was not disappointed. My only gripe is that hubby and the kids love it too so I have to share!!”

Helpful Report

Posted 2 years ago

“Im so glad I’ve found waterdrop! I eventually started drinking enough water and always so exited to try new flavours!!”

Helpful Report

Posted 2 years ago

“A fun way to keep hydrated”

Helpful Report

Posted 2 years ago

Waterdrop UK is rated 4.7 based on 4,352 reviews