Waterdrop UK Reviews

Name: Waterdrop UK
Rating: 4.71

4.7 Rating 4,346 Reviews

94 %

of reviewers recommend Waterdrop UK

4.7

Based on 4,346 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.6 out of 5

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Waterdrop UK 5 star review on 26th September 2024

Dyl W

Waterdrop UK 5 star review on 10th August 2023

Yuliya

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered two Waterdrop cups and they arrived with thick black marks on them. Almost like streaks of rubber. They were nothing like the smooth slightly marble finish shown in the adverts. On raising this with Waterdrop and asking for replacements, they refused. All they would say is that they would let the Product dept know and that each cup is unique and ‘we are still far from the home stretch and are always trying to improve our products…’ . How hard would it have been to replace them with ones without significant black marks?”

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Posted 11 months ago

“Delicious and refreshing. I’m really fussy when it comes to cold drinks and don’t ordinarily like water so the water drop products are a win for me.”

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Posted 11 months ago

“Really bad as parcel was delivered not put in my designated safe space left in front door and by time I got home 4 days later it had gone and despite raising four times with customer services - no reply !!! Really disappointed”

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Posted 11 months ago

“Love all the flavours, as someone who really dislikes plain water and wants to reduce sugar consumption, these delicately flavoured drops are perfect. Enough flavour to feel like you're having a real drink and not just plain water.”

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Posted 11 months ago

“The water bottle showed that it came with a sponge, not mine, the order was very late.”

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Posted 11 months ago

“Fantastic tasting product”

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Posted 11 months ago

“Love drinking waterdrops. Logged hundreds of litres of waterdrops on the hydration app so far. Can’t wait to try more flavours as they’re released”

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Posted 11 months ago

“I really love water drop! I’ve been using them for years and they massively help with my hydration!”

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Posted 11 months ago

“Loving this new flavour. It's a shame I can't list it in the app! Am having to list as fruit fusion.”

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Posted 11 months ago

“Received my order and sadly my bottle was smashed upon arrival, managed to get a replacement one order which took a week to Come to find out that the completely wrong bottle had been sent, not happy as now waiting for response to this error”

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Posted 11 months ago

“Nice taste. Could be richer”

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Posted 11 months ago

“I like the brand and the products, I use the app too, the lot do make me drink more water. I can track my progress and I also make an effort to stay hydrated.”

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Posted 1 year ago

“Excellent product”

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Posted 1 year ago

“Quick and easy”

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Posted 1 year ago

“If, like me, you find plain water boring, there are a very good variety of flavours to choose from to flavour your water with.”

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Posted 1 year ago

“Amazing great quality products, fabulous flavours and fast delivery!”

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Posted 1 year ago

“I am really grateful that I discovered Waterdrop. I started out by ordering the advent calender and have since been sampling a lot of different flavours and adding various cups and bottles to my collection. My favourites so far are the iced tea flavours, particularly the peach one. I have already noticed that I am drinking a lot more water than normal. I also love the ability to redeem points against other products. I had enough points to get the large storage box and am really enjoying having something stylish to keep all of my drops in. I am now encouraging friends and family to try Waterdrop too!”

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Posted 1 year ago

“Love my waterdrop, they are now my daily usual.”

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Posted 1 year ago

“Great company. Fast shipping. Beautiful items!”

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Posted 1 year ago

“I love snow waterdrops and I loved the new snow flask. The box with is really strong.”

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Posted 1 year ago

Waterdrop UK is rated 4.7 based on 4,346 reviews