Waterdrop UK Reviews

Name: Waterdrop UK
Rating: 4.71

4.7 Rating 4,374 Reviews

94 %

of reviewers recommend Waterdrop UK

4.7

Based on 4,374 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.6 out of 5

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Waterdrop UK 5 star review on 26th September 2024

Dyl W

Waterdrop UK 5 star review on 10th August 2023

Yuliya

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Perfect selection of items and drinks”

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Posted 3 years ago

“Amazing products and delicious flavours, cannot get enough! And the customer service is amazing.”

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Posted 3 years ago

“Great products, fantastic way to increase your water intake.”

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Posted 3 years ago

“It has completed my tea set and I really like these green teacups. Both are good quality and looks amazing. Waterdrop all products are amazing and good quality”

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Posted 3 years ago

“I love these three flavours. They’re refreshing and taste gorgeous.”

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Posted 3 years ago

“I didn't expect to like these but out of the starter pack there was only one that I didn't like. The packaging is beautiful, including the packaging sleeve that the water bottle came in. Not sure what to do with it now but it's too pretty to throw. My only complaint is that the packet that the water drop comes in, I often struggle to open especially as my hands are quite bad. It's frustrating that I can stand there for ages sometimes trying to pick at the little flap to open them. Especially as I use two per drink because 1 just isn't enough flavour. That leads me on to a second complaint /wish, and that is for you to do a double strength tablet so I don't have to struggle to open two each time.”

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Posted 3 years ago

“Love this company, only thing I don’t like is the wait for goods to get to me xxxang”

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Posted 3 years ago

“Well I really want to be honest with this review.. I personally I don’t like it but I bought it for my daughter who loves it so much! You have a fan in her for life ....”

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Posted 3 years ago

“Amazing company! Such helpful staff if I’ve ever had any problems or questions! Has definitely helped me to drink more water!”

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Posted 3 years ago

“Absolutely awesome! I love Waterdrop. Amazing staff, great products and flavours that seriously encourage you to drink more.”

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Posted 3 years ago

“Love this company. Orders are always on time, everything comes in perfect condition despite International shipping and everything tastes great!”

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Posted 3 years ago

“Amazing, pretty and tasty!!!”

Waterdrop UK 5 star review on 5th May 2021

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Posted 3 years ago

“Love the water drops the flavours and how they make me drink more water.”

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Posted 3 years ago

“Excellent customer service, chased up a late order and I received it a few days later. Very pleasant staff.”

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Posted 3 years ago

“I had an issue with the bottle top leaking on one of my bottles (have never had this happen before, you can stand them upside down and they still don't leak!!) and Waterdrop instantly offered me a refund or a new bottle...great customer services. Thank you waterdrop.”

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Posted 3 years ago

“Waterdrop are an amazing company! I found them in April 2020 after getting a taster pack for free. Life got in the way, but then the new microtea campaign drew me back in! I fell in love with the white blossom print and of course I wanted to try a hot microdrop. I had a few issues with my first order due to a technical glitch and the product being out of stock. Their customer service has been brilliant and so helpful, they offered points and a refund of the out of stock product and were always so polite in emails. I have purchased many times from them and I love how engaging they are with their customers. They also have a great UK Facebook group that has lots of competitions on which I've been lucky to win a few times. All in all, I'm very grateful that I've found waterdrop and pleased I now drink more water as a result.”

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Posted 3 years ago

Waterdrop UK is rated 4.7 based on 4,374 reviews