Waveney River Centre Reviews

Name: Waveney River Centre
Address: Staithe Road, Burgh St Peter, Norfolk
Rating: 4.30

4.3 Rating 2,375 Reviews

85 %

of reviewers recommend Waveney River Centre

Company Reviews

Questions

Metrics

4.3

Based on 2,375 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	Greater than 82%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01502677343

Email:

lisa.holmes@waveneyrivercentre.co.uk

Location:

Staithe Road, Burgh St Peter
Norfolk
NR34 0DE

Write Your review

Tell us how Waveney River Centre made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Waveney River Centre 5 star review on 13th August 2022

Kathy Burton

Waveney River Centre 5 star review on 26th November 2021

Bradie Hubbard

Waveney River Centre 5 star review on 19th November 2021

Vicky Elsom

Waveney River Centre 5 star review on 13th November 2021

Emmi Macpherson

148

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The log cabin was very good, spacious and comfortable. There were some small things that could have made it better such as oven gloves to avoid burns, more bedside lights- 3 lights for 4 bedrooms. The surrounding areas were disappointing, have had more area around the log cabin on other sites, and with an apple tree just outside with lots of fallen apples only glad it was autumn and wet as I would suggest in the summer there would have been swarms of wasps around which would not have been pleasant. The road was rutted and the overall site area was scruffy, but as previously said the actual log cabin was great and the on site staff were very accommodating.”

Helpful Report

Posted 4 years ago

“Nice, comfortable and homely accommodation. En-suite bathroom was a bit tired but otherwise well presented elsewhere. Hot tub great too. Wider facilities throughout the site were ok, pool was small, simple but clean. Reception, shop and restaurant were underwhelming. Would have liked more options made available by reception to explore The broads”

Helpful Report

Posted 4 years ago

“Unable to fill our water tank from the drinking water tap, not able to connect a hose to it. Heron pitch all mud, would be better if it was gravel. It would be very nice in the summer.”

Helpful Report

Posted 4 years ago

“Site was excellent and staff very helpful. Pool was excellent. Only fault was a lady at the Waveney inn when I rang to enquire if they had a rough time for food delivery as I had put 5:30pm on order form and it was 6:15pm. First Lady who answered phone very polite and said she would enquire second lady who came back to phone was rude and patronizing saying I had only put order in at 5:30pm so can not expect my food to be delivered at 5:30pm. I tried to explain that I put the order in at 5:45pm and I had received an email to confirm order was sent at 4:48pm. Rudely said well we do have a waiting list so it will be another 30-45 mins. Food arrived by at 6:45pm by a polite young man. Will definitely return to site but may not use the Inn which is a shame as the food was ok.”

Helpful Report

Posted 4 years ago

“Nice accommodation, relaxing site but very remote need to use car to get anywhere. Ideal for a short break in a lovely setting. The food delivery from the Waveney Inn is a great idea and the food was really nice.”

Helpful Report

Posted 4 years ago

“We were well looked after and had a decent boat for a nice short break. I would recommend a boating holiday on the Southern Broads for peace, fun and the little “encounters” us novices experience that really do add to the overall experience!”

Helpful Report

Posted 4 years ago

“We’ve had a fantastic holiday, our lodge was lovely and the site itself is really well managed. The site is just the right size as we didn’t want somewhere too big.”

Helpful Report

Posted 4 years ago

“We stayed for a week in late October at the Waterside Lodge, Waveney River Centre. The Lodge was really well kitted out and very comfortable with plenty of hot water and lovely toasty heating. The Hot tub was a real luxury after a days walking (not locally, as the ferry had stopped for the season) where we watched the ducks and swans on the little river, and looked out for other wildlife, like Heron, deer and birds of prey on the marsh land beyond. The Lodge was exactly as described and pictured on the website. There are other amenities around, but we didn't use them. You can hire boats and kayaks and there is an indoor pool which seemed popular with families with young children. A well maintained site and friendly staff.”

Helpful Report

Posted 4 years ago

“Enjoyed our stay at Waveney. Lodge very good but there was evidence of cobwebs inside and a beer bottle found just under one of the single beds. Outside could also do with a sweep down around light etc and leaves clearing near entrance easy to slip on them Velux windows very dirty. Cutlery amounts need checking only three forks for four people.Know times are difficult currently due to staff shortages do commend the staff we met all helpful and polite.”

Helpful Report

Posted 4 years ago

“Beautiful and tranquil site with very nice and clean facilities. All staff were freindly and very helpful.”

Helpful Report

Posted 4 years ago

“Lovely lodge and hot tub highly recommend x”

Helpful Report

Posted 4 years ago

“Great location, and we really enjoyed ourselves, lovely pool, reasonable food in the Waveney Inn. Our only gripe were that the pitch was very very muddy. Obviously some mud is unavoidable whilst camping but we honestly had difficulty getting our tourer off site and needed the kind assistance of our neighbours. A little bit of gravel on the access roads would have truly improved things! However, we otherwise loved the site and would definitely return.”

Helpful Report

Posted 4 years ago

“Went here with a friend and her dog. Had the most loveliest time. Yurt, was so comfortable, and warm. Staff was so helpful and friendly. We did have a tent pitched in front of our yurt for one night, but when they where gone, we had a better view of the river. Had a bit of a storm one night too and the yurts was so sturdy had no issues with it. The shower and toilets were very clean and so warm as well. Would cone here again.”

Helpful Report

Posted 4 years ago

“I came here with my partner and my girls and we loved it. Fantastic and helpful staff in a beautiful setting. Would definitely recommend it to families. It's very peaceful and nice to get away from it all and relax. Only downside is there wasn't much around us to do or places to walk from the site itself with kids but would definitely go back. Lodge and hot tub was lovely. Beds so comfy. Master bedroom was superb. Kitchen could have been kitted out a bit better with more utensils to cook with and another shelf in the oven too! All in all a fab holiday”

Helpful Report

Posted 4 years ago

“Enjoyed our stay in the Charlton Penthouse. Very good value for money”

Helpful Report

Posted 4 years ago

“Lovely setting, good restaurant Very clean lodges, only complaint is that there is a lack of crockery and cutlery.”

Helpful Report

Posted 4 years ago

“Great facilities”

Helpful Report

Posted 4 years ago

“Location is beautiful and loved how peaceful it was. All the staff we encountered were friendly and helpful especially when calling prior to arriving with my many questions. The only reason I haven't given 5 stars is because our lodge was a little outdated. We stayed in Reedham and I believe it is an older lodge but we noticed it was showing signs of age and wear and tear, we also felt we were missing a few kitchen utensils for example a cheese grater and some mixing spoons.”

Helpful Report

Posted 4 years ago

“Very Good but Pancakes for breakfast at hotel were disappointing”

Helpful Report

Posted 4 years ago

“Clean comfy room with breakfast included. Staff were friendly, helpful and made the stay even better. Lovely food in the waveney inn for both breakfast and evening meal.”

Helpful Report

Posted 4 years ago

Waveney River Centre is rated 4.3 based on 2,375 reviews