Waveney River Centre Reviews

Name: Waveney River Centre
Address: Staithe Road, Burgh St Peter, Norfolk
Rating: 4.30

4.3 Rating 2,375 Reviews

85 %

of reviewers recommend Waveney River Centre

Company Reviews

Questions

Metrics

4.3

Based on 2,375 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	Greater than 82%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01502677343

Email:

lisa.holmes@waveneyrivercentre.co.uk

Location:

Staithe Road, Burgh St Peter
Norfolk
NR34 0DE

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Waveney River Centre 5 star review on 13th August 2022

Kathy Burton

Waveney River Centre 5 star review on 26th November 2021

Bradie Hubbard

Waveney River Centre 5 star review on 19th November 2021

Vicky Elsom

Waveney River Centre 5 star review on 13th November 2021

Emmi Macpherson

148

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The staff were all excellent, very friendly and nothing was too much trouble. Would recommend to anyone 100%”

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Posted 3 years ago

“Dissapointing. Described as luxury - it is not. It is tired. Clean, but very worn and in need of a facelift. The yurt we stayed in was disappointing, with a very uncomfortable bed and no outdoor seating. Add to this the long 2.5mile track down to the site.”

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Posted 3 years ago

“Had a nice time staying in a pod for 3 nights, although the showers are a bit run down they were always clean. The food at the onsite pub was also not great. Opportunity for a better pub and better produce in the shop! All staff were friendly. Really enjoyed hiring the boat.”

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Posted 3 years ago

“We have just spent a memorable weekend with the family at the Waveney River Centre. Our family stayed in a Lodge with a spa pool, and we stayed in the Starboard Room at the hotel. The lodge was spotless, modern, and comfortable, and had everything you would need for a stress free stay. Our hotel room had the biggest bed I have seen, with lovely views over fields to the river. The staff were helpful, and very friendly. We will definitely be back. Can highly recommend.”

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Posted 3 years ago

“Excellent site with excellent staff. Made to feel welcome and will definitely be going back”

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Posted 3 years ago

“Apart from the location the most impressive thing is the friendly and helpful nature of the staff, Second to none, it makes all the difference”

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Posted 3 years ago

“Great pet friendly lodge (Fairview), which was spotlessly clean. Beautiful setting, loved the hot tub and convenient to be able to hire a boat on site.”

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Posted 3 years ago

“Excellent place to stay for all ages. Staff are very friendly and helpful. Lovely lodge ( Barn owl) which was clean with a good outlook. The food from the waveney inn was also very good. Would book again.”

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Posted 3 years ago

“Very nice place. Lodges were lovely but the tc reception was awful. Spent most nights watching ipad. But I couldn't fault the staff or accommodation.”

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Posted 3 years ago

“Lovely place to camp The only I would comment on is the Inn on the Friday night Preferred drinks outside and when I asked if we could order food was told they were too busy but we could order on the app and it would be delivered to the van ? We did this whilst finishing our drinks and by the time we had walked to the Motorhome our food was there , which didn’t make sense as the van was further away then the terrace of the inn ??? So why not serve outside ???!”

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Posted 3 years ago

“Clean and pleasant”

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Posted 3 years ago

“We stayed in a pet friendly accommodation but it was dirty and we had family in another lodge and their lodge was new and felt like another place! We wouldn’t be booking again because of this. The curtain pole fell down in several places and nearly hit my son in the head Also the bathroom door in the en-suite was impossible to open and the lock on the main bathroom never worked The tv was awful yet other lodges had Netflix etc on their tv Dog water and food bowl was kept in the main washing up bowl which is not hygienic! I have attached pictures of the radiators and the dirt in every one is awful! A deep clean is highly recommended before other guests stay in there”

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Posted 3 years ago

“Had a lovely stay with our family and friends, loved the pool the play area and being so close to the water. The facilities where clean and all seemed to work well. Our only Complaint would be we had take away pizza and they where awful. They where like a very cheap frozen pizza,not a lot of flavour very basic and not what we expected after having a lovely lunch in the pub restaurant early that day. Please please improve your pizzas .”

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Posted 3 years ago

“Very relaxing place to stay with beautiful surroundings and amazing wildlife.”

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Posted 3 years ago

“nice peaceful site with very helpful staff.”

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Posted 3 years ago

“Food excellent. Staff very friendly and helpful. Thoroughly enjoyed our boat trip. Hotel Room would benefit from air con as it was rather hot. Would definitely come back.”

Waveney River Centre 5 star review on 27th June 2021

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Posted 3 years ago

“The accommodation was first class, but the landscaping around the lodges need to be kept on to of ie weeds.”

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Posted 3 years ago

“Staff all friendly and helpful. Accomodation clean and well presented. Grounds being attended too, so a work in progress, would have liked our bird feeder filled. (we couldn't get to it) The Inn needs to stock a wider range of ales, drinks, etc or not run out of the ones they have. WiFi very patchy, great if you want to disconnect from work, media etc, not so good if you need it. For these reasons 4 stars out of 5. Overall if peace and quiet is your thing very good.”

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Posted 3 years ago

“Beautiful relaxing site with a fantastic view of the river. Disappointed that all your boats were hired out on the day we wanted, but will know for next time to book in advance.”

Waveney River Centre 5 star review on 26th June 2021

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Posted 3 years ago

“Lovely lodge even though the outside could do with a little attention. The lodge was spotless inside. The staff were all very helpful and very friendly. The beds are very high and we had the Bungay wheelchair accessible and my sister who is quadriplegic cerebral palsy and was unable to get onto the single bed due to its height, I called reception and it was sorted straight away. It was great for all the adaptions for her, ie toilet and shower and wide door ways. However if your unable to get out of your chair then the master bed you would have to crawl up the bed as its very narrow either side of the bed, your just able to walk up the sides. The country side views are lovely too. Watching cows, deers, herons and swans in the field in front of the lodge. You can't see the river just the odd sail boat passing but if you walk to the main centre you can. The only thing we weren't keen on was the single track lane with passing points on as every time you leave or return you have to travel 2 miles on, however we found other motorists very friendly and polite when travelling along the lane. This would certainly not prevent us from returning.”

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Posted 3 years ago

Waveney River Centre is rated 4.3 based on 2,375 reviews