Waveney River Centre Reviews

Name: Waveney River Centre
Address: Staithe Road, Burgh St Peter, Norfolk
Rating: 4.30

4.3 Rating 2,375 Reviews

85 %

of reviewers recommend Waveney River Centre

Company Reviews

Questions

Metrics

4.3

Based on 2,375 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	Greater than 82%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01502677343

Email:

lisa.holmes@waveneyrivercentre.co.uk

Location:

Staithe Road, Burgh St Peter
Norfolk
NR34 0DE

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Waveney River Centre 5 star review on 13th August 2022

Kathy Burton

Waveney River Centre 5 star review on 26th November 2021

Bradie Hubbard

Waveney River Centre 5 star review on 19th November 2021

Vicky Elsom

Waveney River Centre 5 star review on 13th November 2021

Emmi Macpherson

148

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great accommodation, very spacious and catered to all our needs. The added luxury of a hot tub was brilliant. Some kitchen utensils missing that would have helped. Location on the river was fantastic to enjoy the use of our paddle board and kayak. We also spent a day touring on the river with a hire boat which was fantastic. Wildlife and fishing are superb. Very peaceful and relaxing!”

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Posted 3 years ago

“We stayed for 3 nights at the end of June. We were in our motorhome and our pitch was in the Kingfisher area on a raised level It was a well spaced pitch with hedging for privacy between the vans. The facilities were excellent with large shower rooms and hot water. We hired a small boat for the day and the staff were very knowledgeable and helpful. We didn’t use the pool but it looked great for the kids. The one slight negative was the small onsite shop was very limited for supplies. The Waveney River Centre is very isolated with narrow access roads so nipping out for supplies was not really an option. A better stocked shop with a few newspapers would have made all the difference. All in all though it was an excellent site we will definitely visit again.”

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Posted 3 years ago

“The staff were all excellent, very friendly and nothing was too much trouble. Would recommend to anyone 100%”

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Posted 3 years ago

“Dissapointing. Described as luxury - it is not. It is tired. Clean, but very worn and in need of a facelift. The yurt we stayed in was disappointing, with a very uncomfortable bed and no outdoor seating. Add to this the long 2.5mile track down to the site.”

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Posted 3 years ago

“Had a nice time staying in a pod for 3 nights, although the showers are a bit run down they were always clean. The food at the onsite pub was also not great. Opportunity for a better pub and better produce in the shop! All staff were friendly. Really enjoyed hiring the boat.”

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Posted 3 years ago

“We have just spent a memorable weekend with the family at the Waveney River Centre. Our family stayed in a Lodge with a spa pool, and we stayed in the Starboard Room at the hotel. The lodge was spotless, modern, and comfortable, and had everything you would need for a stress free stay. Our hotel room had the biggest bed I have seen, with lovely views over fields to the river. The staff were helpful, and very friendly. We will definitely be back. Can highly recommend.”

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Posted 3 years ago

“Excellent site with excellent staff. Made to feel welcome and will definitely be going back”

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Posted 3 years ago

“Apart from the location the most impressive thing is the friendly and helpful nature of the staff, Second to none, it makes all the difference”

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Posted 3 years ago

“Great pet friendly lodge (Fairview), which was spotlessly clean. Beautiful setting, loved the hot tub and convenient to be able to hire a boat on site.”

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Posted 3 years ago

“Excellent place to stay for all ages. Staff are very friendly and helpful. Lovely lodge ( Barn owl) which was clean with a good outlook. The food from the waveney inn was also very good. Would book again.”

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Posted 3 years ago

“Very nice place. Lodges were lovely but the tc reception was awful. Spent most nights watching ipad. But I couldn't fault the staff or accommodation.”

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Posted 3 years ago

“Lovely place to camp The only I would comment on is the Inn on the Friday night Preferred drinks outside and when I asked if we could order food was told they were too busy but we could order on the app and it would be delivered to the van ? We did this whilst finishing our drinks and by the time we had walked to the Motorhome our food was there , which didn’t make sense as the van was further away then the terrace of the inn ??? So why not serve outside ???!”

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Posted 3 years ago

“Clean and pleasant”

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Posted 3 years ago

“We stayed in a pet friendly accommodation but it was dirty and we had family in another lodge and their lodge was new and felt like another place! We wouldn’t be booking again because of this. The curtain pole fell down in several places and nearly hit my son in the head Also the bathroom door in the en-suite was impossible to open and the lock on the main bathroom never worked The tv was awful yet other lodges had Netflix etc on their tv Dog water and food bowl was kept in the main washing up bowl which is not hygienic! I have attached pictures of the radiators and the dirt in every one is awful! A deep clean is highly recommended before other guests stay in there”

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Posted 3 years ago

“Had a lovely stay with our family and friends, loved the pool the play area and being so close to the water. The facilities where clean and all seemed to work well. Our only Complaint would be we had take away pizza and they where awful. They where like a very cheap frozen pizza,not a lot of flavour very basic and not what we expected after having a lovely lunch in the pub restaurant early that day. Please please improve your pizzas .”

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Posted 3 years ago

“Very relaxing place to stay with beautiful surroundings and amazing wildlife.”

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Posted 3 years ago

“nice peaceful site with very helpful staff.”

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Posted 3 years ago

“Food excellent. Staff very friendly and helpful. Thoroughly enjoyed our boat trip. Hotel Room would benefit from air con as it was rather hot. Would definitely come back.”

Waveney River Centre 5 star review on 27th June 2021

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Posted 3 years ago

“The accommodation was first class, but the landscaping around the lodges need to be kept on to of ie weeds.”

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Posted 3 years ago

“Staff all friendly and helpful. Accomodation clean and well presented. Grounds being attended too, so a work in progress, would have liked our bird feeder filled. (we couldn't get to it) The Inn needs to stock a wider range of ales, drinks, etc or not run out of the ones they have. WiFi very patchy, great if you want to disconnect from work, media etc, not so good if you need it. For these reasons 4 stars out of 5. Overall if peace and quiet is your thing very good.”

Helpful Report

Posted 3 years ago

Waveney River Centre is rated 4.3 based on 2,375 reviews