Waveney River Centre Reviews

Name: Waveney River Centre
Address: Staithe Road, Burgh St Peter, Norfolk
Rating: 4.30

4.3 Rating 2,375 Reviews

85 %

of reviewers recommend Waveney River Centre

Company Reviews

Questions

Metrics

4.3

Based on 2,375 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	Greater than 82%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01502677343

Email:

lisa.holmes@waveneyrivercentre.co.uk

Location:

Staithe Road, Burgh St Peter
Norfolk
NR34 0DE

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Waveney River Centre 5 star review on 13th August 2022

Kathy Burton

Waveney River Centre 5 star review on 26th November 2021

Bradie Hubbard

Waveney River Centre 5 star review on 19th November 2021

Vicky Elsom

Waveney River Centre 5 star review on 13th November 2021

Emmi Macpherson

148

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful lodge & setting. Our lodge (Hales) was perfect and the Hot Tub was a great addition. Would recommend this place and we will return”

Helpful Report

Posted 4 years ago

“Stayed 3 nights in camper. Friendly helpful staff, nice site, clean facilities. Will be nice to come back when pool open and doors can be shut in restaurant. Kiosk opening times erratic due to staffing issues. Rained all 3 days but still enjoyed it. Thank you”

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Posted 4 years ago

“Everything was great Definitely another visit this year”

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Posted 4 years ago

“Lovely relaxing place”

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Posted 4 years ago

“I just want to say a big 'Thank You' really! You made our first staycation after lockdown so pleasant! The check in process was smooth and easy. The pod was great, so spacious and so clean, and it really felt like home for a few nights. I also don't think you could be beaten on price, it was such good value for money. The shower & toilet block was so clean, and so well kept, and probably the best facilities we've ever seen on a campsite. The location was ideal for little trips out. Our trip to the on-site pub was also great, the team were adapting so well to the 'new normal' and it felt very well organised. The service was great and so was the food!”

Helpful Report

Posted 4 years ago

“Lovely camp overlooking the river. friendly staff. Good facilities. Would stay again”

Helpful Report

Posted 4 years ago

“Friendly and good value food at the Waveney Inn.”

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Posted 4 years ago

“The restaurant staff were brilliant. They were obviously getting used to working in a new way but were doing a great job. All facilities were lovely and clean. I felt very safe for myself and my family.”

Helpful Report

Posted 4 years ago

“Stayed for 2 nights on the 1st day of opening after lockdown. The staff were amazing, made us feel safe and very welcome. Liked the Bitterne pitch with a camper van but could have done with some chocks as on a bit of a slope. The showers were very good and clean. Will definitely return. Once again, a big thank and appluase to all the staff, well done.”

Helpful Report

Posted 4 years ago

“Brilliant ,clean great staff , a lovely Site. This was our 4th time well worth the stay”

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Posted 4 years ago

“I booked this for my son and his family so we could all meet up after lockdown and what a fabulous weekend it was staff so helpful and friendly and it was like back to normal for awhile so clean and everyone was was so happy to be there just to relax and enjoy long live the Waveney River centre”

Helpful Report

Posted 4 years ago

“Excellent customer service and very friendly staff, good communication prior to arrival. Under the current circumstances (COVID) and the firs night following closure they dealt with it very well and made our first time out very enjoyableThank you.”

Helpful Report

Posted 4 years ago

“We spent a night in one of the pods. The facilities were very clean (and regularly being cleaned) and we felt very looked after with the staff checking everything was ok. We really enjoyed our trip up to Reedham on the boat we hired and our visit to Wavemey River Centre. Thankyou for making our first trip after lockdown a happy and memorable one. We will be back for canoeing when it's less windy!”

Helpful Report

Posted 4 years ago

“Staff were great, pub was nice admittedly only drank there but food looked nice. Accommodation was fair, had all you would need for home from home. Added bonus was a washing machine..Bed not comfy at all which was the main reason for going home a day early. Very disappointed that all the distances to local attractions etc were by river not land as Beccles described as local was a good 15 mins drive and all the beaches were at least 30 minutes by car .”

Helpful Report

Posted 4 years ago

“We were booked from Friday 20th -Friday 27th March. Received an email at 8.50pm on Sunday 22nd saying site was closing down as from 10am Monday 23rd. We were unsure as to whether that was for new Arrivees or all staying there. We relunctly decided, due to lack more decisive advise, to pack up and leave. We did think a personal call to us in REEDHAM would have been the correct procedure. As we were driving off, I did have a short chat with 2 WRC staff, expressing our sympathy. We have enjoyed several visits to your site and we hope to be able to return again one day.”

Helpful Report

Posted 4 years ago

“Excellent facilities & friendly staff. Will definitely go back”

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Posted 4 years ago

“Our lodge was beautiful. The site is clean and well maintained.”

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Posted 4 years ago

“A remote location but lovely spot. Stayed in the newly refurbished family room in the Inn, perfectly equipped and double sofa bed was great in addition to a large main double bed. Great to have pool and restaurant, so for us it was a good stop over.”

Helpful Report

Posted 4 years ago

“Staff friendly and efficient as always. Covid was just starting when we arrived and the pub closed on day 2. It was my husband 60th while we were there. We had a fire pit and a take away from the pub on the day. All credit to the staff esp reception and pub. They were apologetic but kept going despite their boundaries which were out of their control. All staff a credit to James and the centre. See you later in the year.. hopefully for a cold pint next time.. well done everyone!!”

Helpful Report

Posted 4 years ago

“Was meant to be a week stay but because of the virus had to leave Monday which was ashame. Staff were lovely as was the accomadation The hot tub was a winner for me as I have MS. So clean and inviting the park was nice for youngest Be nice if the magic garden was a bit bigger as it's a bit misleading in the brochure online. The welcome pack was a lovely touch we will deffo return but when the pool and pub are open.”

Helpful Report

Posted 4 years ago

Waveney River Centre is rated 4.3 based on 2,375 reviews