Waveney River Centre Reviews

Name: Waveney River Centre
Address: Staithe Road, Burgh St Peter, Norfolk
Rating: 4.30

4.3 Rating 2,375 Reviews

85 %

of reviewers recommend Waveney River Centre

Company Reviews

Questions

Metrics

4.3

Based on 2,375 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	Greater than 82%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01502677343

Email:

lisa.holmes@waveneyrivercentre.co.uk

Location:

Staithe Road, Burgh St Peter
Norfolk
NR34 0DE

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Waveney River Centre 5 star review on 13th August 2022

Kathy Burton

Waveney River Centre 5 star review on 26th November 2021

Bradie Hubbard

Waveney River Centre 5 star review on 19th November 2021

Vicky Elsom

Waveney River Centre 5 star review on 13th November 2021

Emmi Macpherson

148

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We really enjoyed our stay at the Waveney River Centre because we had all we needed close to. The room was a good size and was very clean and comfortable, the breakfast at the Inn was good and then we had the pool and hot tub to enjoy! The setting by the river was beautiful with lots of boats to watch and footpaths to walk. Despite the site being almost full with campers it was still peaceful and relaxing.”

Helpful Report

Posted 6 years ago

“Hi we think this campsite is great we returned for our honeymoon (due to having 10month twins) But I think the shop could have a better range of ice creams. I have worked in catering All my life and I personally think a tea room would work well on this site.”

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Posted 6 years ago

“Lovely place, beautiful views, pub is nice and food is good, staff lovely and attentive here. We didn’t camp so can’t xommebg on the facilities however they looked lovely and clean from the outside and a lovely park which our 5 year old enjoyed. Penthouse could do with a little spruce up as seemed a little tired and certainly would not be happy if I payed full price however clean and had what we needed. A particular staff member could do with a little reminder that they are in the hospitality sector and that people are there on holiday so surely they need to act polite, pretend that they are happy to be there (even though they may not be) and make an effort to ensure the customers have a wonderful time! Also the wasps are quite a nuisance, I understand that at this time of year they may be troublesome however you couldn’t sit outside as you would get invaded by wasps and with two small children I really didn’t want to risk them getting stung!”

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Posted 6 years ago

“Absolutely lovely site however the information was different depending on which staff member you spoke too. For instance we were told on first day that we could swim at 4.45 last session then on day three turned away as this slot reserved for holiday lodge residents. We had paid £500 for two camping pitches so not a cheap week away and information not consistent. Staff were pleasant but didn't always know the details. We booked two double kayaks then told on day that you only have one double !! Didn't spoil holiday in any way just frustrating!”

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Posted 6 years ago

“Another great holiday, all the crew are pleasant & helpful. Waveney Inn serving great food & and you cannot beat the peaceful nights.”

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Posted 6 years ago

“Great family camp site, felt safe for children of all ages and friendly staff. Ideal for the children to fish, and the river was great fun for the canoeing and kayaking. Toilets and showers were ok too. It’s Wheelchair accessible, but not disabled friendly especially the pool. You need to be carried down steps to poolside, and although they do provide disabled toilets and showers at the site you need to be able to use them independently. Anyone needed assistance would definitely struggle.”

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Posted 6 years ago

“Would be great if the strict rules they impose were upheld. Dogs were loose and leaving dog poo everywhere, ball games were being played with balls hitting cars and tents and quite a few people seem to think it's ok to be noisy after ten. What's the point of these rules if they aren't enforced. No one on reception at that time of night to complain too and come the morning can't be bothered to raise the issues. Seems that the rules are more of a gesture”

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Posted 6 years ago

“Stunning views lovely place lovely people”

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Posted 6 years ago

“Lovely lodge with panoramic views. On-site shop good but limited availability. Being able to place an order from shop prior to arrival would be good. Pool fabulous. Pub caters for all. Returning next year 😊”

Helpful Report

Posted 6 years ago

“Great facilities and location. Shame about the rude staff on reception as staff elsewhere were very friendly and helpful. Would have been 5 stars if we didn't feel we were an inconvenience every time we went to enquire/book. Apart from that we had a very enjoyable stay.”

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Posted 6 years ago

“Lovely place. This was our 4th visit and as always doesn't disappointing. Catering for everyone can't be easy, but this place does it effortlessly. See you again soon”

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Posted 6 years ago

“Great, beautiful and relaxing place! Friendly staff and good service and facilities.”

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Posted 6 years ago

“Idyllic, Comfortable, Scenic. We had a lovely holiday at waveney river centre. Hope to come again another time. Thank you.”

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Posted 6 years ago

“This is an excellent campsite with beautiful views across the Broads and excellent facilities, including a pub/restaurant and swimming pool, and access to water sports and fishing. The pitches are a little close together but this facilitates getting to know your neighbours! Who tend to be very friendly! We (family of four) have now stayed at the site on three occasions and enjoyed ourselves every time. There are some downsides though: Low level gripes -maintenance and cleaning of showers/toilets is not as good as it could be - some of the soap dispensers were either broken or empty for far too long which is unacceptable really. The quality of customer care is varied across different parts of the site; the bar staff were excellent, the grounds-person who we asked for help was a bit grumpy. But my real (major) gripe is about the plethora of rules, including the introduction of a £100 deposit - potentially payable against breaking a 'no noise after 22:00 rule' - rules which are not policed and enforced. Not good. However, these are issues which can be addressed by the site management. In saying the above, the site is well worth a visit, as, overall, it is very good.”

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Posted 6 years ago

“The pods were lovely.”

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Posted 6 years ago

“A very well run, clean relaxing place to take a holiday. We will definitely be back!”

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Posted 6 years ago

“Lovely lodge and hot tub. Site is in a good spot with pub shop and boats for hire. Enjoyed a day on the river in a pilot boat.”

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Posted 6 years ago

“We very much enjoyed our stay at the Waveney River Centre, so peaceful and tranquil, a great place to relax and unwind. Our lodge accommodation was spacious and had everything we needed. The children enjoyed the pool and play area. A little out of the way from local towns, but still a great place to explore from.”

Helpful Report

Posted 6 years ago

“Excellent chilled site. Pool was great. Shower rooms and washing up beautifully clean. Very good meal in the pub with good value for money and excellent, friendly service. We will be back as one of the best UK sites we have visited. Thank u to lovely staff in reception too .”

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Posted 6 years ago

“Well organised clean camp. Beautiful surrounding Friendly helpful staff would recommend and will return”

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Posted 6 years ago

Waveney River Centre is rated 4.3 based on 2,375 reviews